1. Modern Upholstery Solutions

1. Modern Upholstery Solutions

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Boise, ID

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Modern Upholstery Solutions

5.0 (4 reviews)
Closed 9:00 am - 5:00 pm
Updated 3 months ago

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2 years ago

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3 years ago

The gentleman who I spoke with was polite and helpful. He pointed me to another resource to help me with my patio cushions

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6 years ago

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5 years ago

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Home Fashions

Home Fashions

4.0
(4 reviews)

Our experience here was woeful. I share it with others on Yelp because it was a 5-star 2013 posted…read morereview that informed our judgement to use these folks. But if you read no further than this, if you are looking for quality upholstery work you will NOT find it here based on our experiences. We found poor follow through and shoddy quality and lots of excuses. We gave them three at bats with a strike every time. They're out. We finally had to pay another upholsterer to fix Home Fashion's errors in two chairs. I originally posted this review a couple of years ago, right after our "Three Strikes" experiences. Yelp notified me today that my original review was removed because I recommended the other upholsterer by name. It was my effort to be helpful as I would have found that information useful myself at one time. But I understand why Yelp HQ may have found it to be promoting a competitor. So to address their concerns I have removed the other company's name to repost this. I am loathe to write one star reviews and in particular for a family owned business. But our experience with Home Fashions was so bad that I share my criticism in the event it helps others avoid the same disappointments. I hope the owners would say we were reasonable as one business crisis or family issue on top of another on their part delayed work estimated at a couple of weeks to a couple of months and one error after another on their part had to be corrected requiring one trip after another on our part to get it fixed. In the mode of slow learners, my husband and I used Home Fashions for three projects. STRIKE ONE: Starting with reupholstery of seats on six dining chairs. Their commitment was "a week or so tops" to do this work once in the shop. But it took them a month to turn around six simple chair seats with one postponement delay after another. We finally had to press to get the seats done. When I went in to the shop to see the first one for approval I pointed out that it looked as if the seat cushion had been cut in a way that did not fit the chair. That was, I was told, only because they had not yet screwed the cushion to the frame. But when the chairs were delivered they sure enough had cut the bases wrong and the cushions had to go back to be redone. I realized "things happen" and I felt better they picked up their faulty work the next day and returned the seats the day after that. Still, strike one. STRIKE TWO: They also were creating a simple cushion for a built in bench. The owner came to the house to measure, they were not working from homeowner measurements. It took them more than six weeks (two weeks was estimated) to make this simple cushion from the time I delivered fabric to them. When the cushion was finally done it was too wide to fit the bench because of the owner's error when measuring. And it was we who had to return it, they did not pick it up, and wait yet a couple of more weeks to have it remade in the right size. Strike two. STRIKE THREE At this same time they were working to reupholster two arm chairs. It would defy belief to share that what should have been no more than a two week turnaround was TWO MONTH turnaround. We had these chairs custom made and upholstered fifteen years ago by another upholsterer and they were made from scratch in less than two weeks. The Home Fashions folks had to be chased repeatedly, both by us and the interior designer working on our home, on these two chairs. We had to make several trips in to look at the work in progress for problems. They would repeatedly reply "Yes, we think we should make that better" or "That didn't seem right to me either." Then, I wondered, why not make it right before having the client come look at it? I think the answer is they just do not have the skill needed. The final work on these chairs when delivered was not the quality of upholstery tailoring expected or promised. The owner / daughter agreed they had significant cushion and side upholstery errors. Strike three. THEY'RE OUT! Our preference would have been to hold part of final payment to pay another upholstery work room fix these errors but Home Fashions is allowed by law to fix these themselves if they choose. And that is what they wanted to do, have us return the chairs to them to try again. But after two months delay and multiple errors they agreed were wrong when we'd point them out, lots of extra time needed by us to continue to visit the workroom and a very poor quality product finally delivered, we had no confidence they could fix what they had repeatedly messed up. We hoped they would realize these chairs needed new hands to get them fixed and have agreed to partial refund as apology for their poor work and two month delay so we could take these elsewhere. They did not. Three previous strikes and they're out. Our sanity was worth paying for another workroom with better skills to fix these chairs.

Had a beautiful Wing back Upholstered, by the amazing ladies at Homefashions!! This Chair has been…read morein my family for generations and now it's brand new! The Ladies at Homefashions did such a wonderful job helping me pick out fabric to match my home interior. Can't tell you how incredibly my experience was working with the ladies at Homefashions. Definitely will be working with them again real soon.

Green Apple Furniture Boise

Green Apple Furniture Boise

1.8
(5 reviews)

"We are going to tell you whatever we have to tell you to get the business. Once I fill that…read moreinsurance work order we are done." I submitted a claim for furniture spot cleaning. Green Apple "confirmed" the work order had 14 spots identified. Green apple performed 3, and sloppy at best. When I went to bring to the attention of the manager, the above was his response. If you are looking for furniture cleaning, or have a warranty claim, look elsewhere. These guys are fraudulent with statements like "we'll tell you whatever we have to do get the business." Not the way Idaho does business.

Was not pleased or impressed with the apathetic attitude with the service or follow up . We own a…read moresmall Assisted Living Facility and one of our resident's power chairs was not working. Called them after they were recommended, they came out fixed the problem only to have it break down again 3 days later...called again and was told they had to order parts...that was 12 weeks ago in May! Called again ...no record of what they did or didn't do...no record of ordering parts and basically told me we could start over with yet another service call. When I asked how this could "fall through the cracks" like this for 3 months...no response. Would not recommend to anyone I cared about. Wish I had read all the negative reviews and the lack of crediablity of the owner Dylan....he should NOT be in the service industry when he doesn't care about his service.

Modern Upholstery Solutions - autoupholstery - Updated July 2026

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