I called to get a refill on medication and it was denied by my insurance because they needed to hear from the Doctor and I never heard back from them. I called them twice and still have not received my refill. Patient care is obviously not a priority. read more

My FNP, Eva Rivera, is a great communicator who listens. She is knowledgeable, caring and responsible. She doesn't rush. She follows up. She does what she says she will do. I am completely satisfied with her care. The reception and admin staff are always helpful. read more

Don't take my word for it. The office staff are rude, & there's plenty of reviews expressing the frustration if dealing with rude office staff. I inquired for a second opinion & got told to see a surgeon. Was bizarre & irresponsible. I want another GI dr to look at my records before suggesting I see a surgeon. I want to make sure I make the right choice especially since its a scary surgery that has lifelong repercussions. read more

Best GI doctor around!! Dr Elsakr found my colon cancer and saved my life. Forever grateful for his thoroughness and the time he spends explaining everything to you. He truly cares for his patients. read more

Friendly , intelligent service, staff and Dr., I would defiantly recommend Dr. Elsakr For all procedures and diagnosis , John Diehl

going to make this a simple as possible. Great doctor, horrible office reps. Very unprofessional and with attitudes from minute one. Also, very unforgiving of people who are trying to pay their bill and can't come to an agreement instead opting in to go to collections. read more

I can understand from reading the past reviews on this Gastroenterology business, how people may be upset or/and frustrated with not receiving a phone call back for scheduling etc. as I too encountered, in the beginning of this professional relationship, what "appeared" to be negligence on Modesto Gastroenterology Medical; Was NOT. What I've learned since having 2 different surgical procedures with Dr. Elsaker, is that they are SUPER IN DEMAND... Whether I am in-office for a follow-up or a telephone appointment (LOVE THIS OPTION) for a follow-up the staff are always moving & doing something that appears to be professional. I wondered in the beginning if I was selecting the right (best fits my needs) GI MD &/or Office & with time, I can confidently say I think I have. I have had appointments with "Eva" who is a Nurse Practitioner or RNP I believe, & those have gone well, for post-op and pre-op I think... Either way, she has helped me & not harmed me and for me, that's a must! :) So far here's what I've had done/experienced with this business: ~ Colonoscopy & EGD with BIOPSIES. One suspicious area I understood was in my Cecum & that growth/item was biopsied returning "pre-cancerous". Then I had the EGD, where strictures in my Esophagus I believe? were "stretched" allowing me to swallow with or without food &/or liquid & NOT CHOKE OR ASPIRATATE. I had noticed about 3+ years ago that some of my pills got stuck in my throat and completely blocked the flow of even AIR to breath. That scared the heck out of me but because the insurance company I self-fund, continued to tell me conflicting information when I'd call to request an in-network physician they'd tell me during one call that the EGD isn't covered I believe it was, then they'd say on another inbound call that it was covered 100% (the procedure) and so on and so forth, equating to conflict & confusion, so that's what took me so long to make an appointment (for a total of around 2.5-3 years. I'm on a budget. Anthem Blue Cross/Blue Shield was & still is on the hook for evading the hiring of professionally knowledgeable people to work for them. They have to be literate; no exceptions. I've been told more than once, that I'm speaking to people representing Blue Cross/ Blue Shield EPO, and that my inbound toll-free telephone call, is being answered in the Philippines mostly. I'm not against a person from the Philippines, because most are really intelligent & somewhat helpful, which I blame on the language barrier. They are mostly, friendly and UBER willing to go the extra distance to get your needs met. Score! I'm still paying off the "out of pocket" expenses for last year's surgical outpatient procedures & getting ready to have yet another abdominal surgery to repair/fix/remove etc. what I'm told is a "serious medical condition" which is titled ParaEsophageal Hernia. I've been told I have had this for a while I believe they said, and my stomach has breached the diaphragm (needed for breathing) and is misplaced, pushing the stomach up and "into the diaphragm)". It can be really difficult to breathe and take in a deep breath especially when lying down to rest. I am ready for this procedure which will be done by another surgeon in Modesto and not Dr. Elsakr Magdy MD. Dr. Elsakr has been wonderful to me. I don't pick-up on bad vibes, knowing he now is aware that I live with Bipolar Type 1 diagnosed later in life, ADHD, Panic & Anxiety Conditions and I think there's one more dx but at this time I don't want to lose my momentum to think hard on it. Dr. Elsakr, referred this next surgery I need, to Biatric Surgeons Dr. Coates and Dr. Antonio K Coirin, MD with Central California Surgery. https://www.centralcaliforniasurgery.com/ My surgery is scheduled for this month on the 16th and I am really stoked for it. I just want to feel healthy and be healthy now, leaving behind the pain, anguish & regrets of living with this massive hernia. I want to be able to eat and drink without fear which I haven't experienced in years. That's how long it appears this thing has been with me. I gave up bulimia & anorexia in 1997 without looking-back. I was scheduled sooner but the surgeon Dr. Coirin had a "family emergency requiring the rescheduling of my much-needed hernia repair; from January to February 2024." In closing here is what I like about the office of Dr. Magdy Elsakr: ~ Friendly yet uber busy; office personnel who return calls ~ Online patient portal allowing you to communicate with your medical provider via a built-in suite for requesting appointments & paying statements, viewing testing results, and more. ~ Appointments are easy to schedule with the employees here. They seem to delegate well which is a valuable asset in my experience. ~ Quick medication refills and new Rx's managed promptly and courteously. ~SUPER FRIENDLY SURGICAL Team! I was prepped and ready for surgery timely, and they kept to my appointment arrival time. Love this! :) read more

Waited 3 months for a phone consultation prior to a colonoscopy. During that consult, I was told someone would call to schedule the exam. Nobody called. About two weeks later, got a letter in the mail with my scheduled appointment. Bugs me when I'm not consulted about scheduling. Makes me feel like the provider doesn't respect the value of my time. I have a life. The exam isn't for another three months. Hope it goes ok. Not a lot of positive feedback out there for this place. read more

My experience with their office is they're dishonest. My primary physician referred me here for a colonoscopy in August 2022. Never received a phone call. When visiting my primary physician again in November 2022 they called MODESTO GASTROENTEROLOGY MEDICAL about scheduling an appointment for me with Dr Elsakar. They claimed they had called me several times, (Lie #1), I have never to this day had a message from this group. After my January 2023 appointment with my primary they called MODESTO GASTROENTEROLOGY MEDICAL CORPORATION again to follow up with scheduling my appointment. At that time my Primary physician was told they talked with me and scheduled with me April 2023. We asked what day we spoke and the office for Dr Elsakar and they once again lied and said we spoke on November 28, 2022. (Lie #2) I was in the air flying to Jamaica when we supposedly talked. If they are going to lie about this will the also lie about even doing the procedure? Or anything else for that matter. I morning going to cancel and book with someone else. If we start off with lies my experience is it will only continue. Plenty of honest providers out there. No reason to do business with cheats. read more

So I am amazed. I thought it was just me that was treated this way by this office.. I was referred for a procedure by my primary doc. 3 months later I get a recorded message at 6 pm wanting me to confirm my appointment for a consult later that week. I had no idea what they were talking about, as I didn't talk to anyone about an appointment. I call the next day and express concern, treated rather rudely, and scheduled another appointment. Had a phone appointment, which went fine, and the PA told me that I would receive a call after lunch to schedule an appointment. Didn't hear from anyone until a week later when I get the same late recorded call wanting me to confirm my procedure appointment in two days. Same story, no idea what the heck they were talking about. I call the office the next am, told them the story again, this time I was pretty upset. I told her that I didn't have the prep meds, she said they had been called in to my pharmacy the same day as I had phone consult, which was a lie, as I was just in the pharmacy the day prior and they had no order for this med. They put me on hold for 5 minutes, came back and said that the appointment specialist had tried to call me two times. First time, phone just rang and rang, no answer, and the second time they left me a message with appointment time and date. I keep my phone with me at all time, I have voicemail and there was no such message or record of a call from them. They rescheduled and said they would call in my order. Funny, but in less than 5 minutes I got a notice from my pharmacy saying they had the order. I just cannot believe how a business can allow this type of behavior. Hope someone reads these reviews before they get involved with this group. read more

primary Dr. referred me to Modeso Gastroenterology Medical corp. (Dr Elsakr) in November 2023...a month later got a call for appt available in March...a day before the appt they call saying the had to reschedule appt it was pushed to April...In April appt didn't see the doctor but saw the RN, Eva... EGD and colonoscopy was schedule for a week later April 30th....Wow!...a day before they called and said Dr is sick and need to reschedule for Tuesday May 28th a month later....on Friday May 24 at 4:45 pm got a call saying they need to canceled for sure one of the two procedures due to over booking and asking me to pick one...I pick one and procedure was suppose to at 11 but I was told there is 7am cancelation and I could pick that time...I asked if there is cancelation why I couldn't have both procedures...they said no, it is up to Sylvan Surgery center and they don't allow them...I called the surgery center and it want to answering...same greeting as the office message and same phone #... it has been frustrating 6 months... this office appear non-caring and dishonest and yet to see the Dr. I would not recommend this office to anyone... there are other good GI doctor in this area... read more

I've never been treated as rudely by the RN there in my life. I am 60 years old and have been in many medical situations in my life, but this office and in particular this nurse are the absolute most inept professionals I have ever dealt with' read more