If you're googling this number (858) 363-4902 and ended up here reading this email…read more Do not trust this number. I was given this number off spectrum chat. When I called, it was an India call center they was very pushy with giving me a $100 gift card but wanted me to give personal info. It didn't feel right so I hung up and called actual spectrum number on their website. I asked them about this number and the gift card and they said they never heard of such a thing. Scam!

I was on a call to cancel service for over 28 minutes. They kept harassing me. I made the mistake…read moreof telling them I was switching to Verizon, they kept telling me it was a "process" and it wasn't complete. I kept reminding him that I was in the hospital and they were taking me for dialysis. I had to hang up. They don't deserve any stars! NEVER DO BUSINESS WITH SPECTRUM!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Working with ZTelco/Ringplan has been a pleasure. From the first conversation with Bill Justice,…read moreBill quickly understood our needs and didn't disappoint. We changed all our phones and have ZTelco and Ring Plan handling our system. Service has been on point. Excellent response to any service needs. They have some of the best techs to work with. Always sort the problem very quickly. If you're on the fence and need help deciding, ZTelco/Ringplan won't let you down.

ScaleMatrix has the most state-of-the-art data center facilities that I have seen thus far. Their…read morestaff is extremely knowledgeable and how efficient the facility is deserves praise. It is the quietest data center by far as the cooling implemented is extremely efficient with the signature green cabinets. They have cloud storage available running on top of the excellent ZFS implementation by Nexenta. I highly recommend them for any colocation needs.

When there are service or customer service issues it is nice to know you have people who you can…read morerely on to turn you back to a raving fan. Received a email from Roe Morales and a phone call from Eric Olsem to apologize and let us know this is not how they operate. I appreciate them both reaching out. We look forward to a continued relationship with ScaleMatrix for year to come.

Shaun did a great job running Cat6 through my house for security cameras. The layout of my house…read moremade it a tricky install, but he came up with smart ways to route the cables that avoided cutting into drywall. He talked through the options with me as we went, which I appreciated. Fast turnaround, clean work, and once everything was connected he even helped me get the camera angles dialed in. Didn't have to ask, he just did it. Would definitely use him and his company again!

Called Shaun to help with a Starlink Mini install. He was professional and quick to respond with a…read morefair quote. He ran a Cat 6 up to my 2nd floor office, his work was clean.

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

I am happy to share the excellent experience I had during my recent visit to the Spectrum store…read more From the moment I walked in, I was impressed by the positive environment, from the bright lighting and cleanliness to the updated product displays and welcoming staff. My wait time was only a few minutes, and when my name was called, I was assisted by a young lady named "Lilly." I asked for her help with a specific cell phone I wanted to purchase. After retrieving the phone, she thoughtfully offered me a chair so I could participate comfortably during the transaction. Lilly made the entire buying process truly delightful. I want to commend her outstanding customer service and will have my husband come in for his mobile needs in the near future.

This business make unsolicited spam calls in mass to people who are on the national do not call…read morelist. FCC need to shut them down for good.

It's a data center that houses tens of thousands of servers. Power and internet connections are…read morestable and cooling is adequate. Great location and good food places to eat when I have to go out there for work. Secure doors have always worked and a clean bathroom is available for use when needed especially to clean up after installations and maintenance.

I moved my business to Miramar area. Called all major internet companies (Cox, AT&T, etc.) for…read moreservice but they did not cover my address. Found Wave.band and they were super responsive. Great service and they got me up and running in no time

Prior to our office switching to WAVE.BAND we were a customer of another local wireless internet…read moreprovider. Our internet speeds, were horrible with 5Mbps download speed and on a good day maybe 1M upload speed with a VoIP service that couldn't stay connected. I was extremely pleased to find and switch to WAVE.BAND, we routinely clock Internet speeds of 75M+ down and 30's up - (we ordered a 50Mx10M) and the VoIP service is crystal clear! The staff is very responsive, the installation was prompt and very professional. I highly recommend WAVE.BAND service to anyone exploring Internet and Voice options for their business

Called 619 IT because we were having trouble connecting to our wireless network and router. They…read moreinstantly connected me with Raj K. and he was very helpful, polite and patient. Raj got us back up and running in less than an hour and he taught me how to log back into our router, in case we had any future issues. Great experience and our business is back online. A+++

"619IT is the only authorized IT vendor for our nine-person business. They've continuously…read morere-earned our trust over the past several years. Broad and current knowledge, facile, and very communicative with non-techies like me. It's like having your own IT staff in house, except 619IT is more responsive and they take shorter breaks."

Customer Service, Elias is hands down the best! he always has a positive attitude great personality…read moreand is always going above and beyond to help my family and I anytime we have a problem he fixes it right away, helps us choose the right path on equipment or plans. GIVE THIS MAN A RAISE !! thank you Elias :)

Worst costumer service I have ever experienced. I waited over for over fifteen minutes with little…read moreacknowledgement from staff. I asked three times for help and was told the "person in the back" needed to help me. This person never showed. There were three staff in the store while I was there. One was with two women and another sitting at a table chatting on the phone and the third standing at the front not helping anyone or acknowledging costumers. This person told me they had to be at the front of the store to greet costumers. I waited fifteen minutes- no other costumers walked in and I asked for help again from the "greeter". This person did not want to give me their name because they said I would "bad-mouth" them. After a while, they told me their name was Alex. I cannot believe how poor the costumer service was, seems like Verizon does not care about customer retention.

Amy has great knowledge and understanding of voice services and systems. She not only knows her…read morebusiness very well, she has a unique ability to translate this information for you with relevance to your organizations goals, user needs and budgets. I highly recommend Sagewood Group!

From the owner: We help businesses reduce costs and improve performance across IT services, telecommunications,…read moreinternet providers, cloud, and utilities—all with a simple, no-cost advisory approach. Our process starts with a full audit of your current internet, telecom, cloud, SaaS, and utility services (water, gas, electric) to identify billing errors, inefficiencies, and savings opportunities. We then source and negotiate better options from top providers, helping you secure more reliable service at a lower cost. Clients come to us for: IT services and network consulting to improve performance and reduce downtime Telecommunications and internet provider sourcing for faster, more cost-effective connectivity Cloud, SaaS, and AI solutions that scale with your business Utility cost reduction across water, gas, and electric services Vendor consolidation and management to simplify operations We work with hotels, multifamily properties, senior living communities, and other high-usage businesses that want to cut costs, improve infrastructure, and eliminate vendor headaches. If you’re searching for a trusted IT, telecom, or utility consulting partner to help you stop overpaying and start optimizing—we’re here to help.