marina was amazing!! did a very quick and throughout check up for me. i come here for all my…read moreappointments and everytime its a good time. great staff and great work done. they make coming to the dentist a good time

I had a very disappointing experience at this dental office. The staff seemed disorganized, and I…read morewaited far longer than my scheduled appointment time without any clear explanation. When I finally saw Dr. Vincent, I felt rushed and that my concerns weren't being fully listened to and the dental assistant (she had told me her name was Maria and I have never had her before since I usually see Dr. Spadola and haven't been here in almost 2 years) basically laughed in my face when I told her I had somewhere to be and didn't want to wait over two hours just to be seen. The procedure itself felt rough, and I wasn't given enough information about what was happening or what to expect afterward. The overall atmosphere was not welcoming, and I left feeling more anxious about dental visits than when I arrived. I would not recommend this practice to others.

5 stars is not enough for Dr James Affinito DMD of OMS Associates…read more He and his dental assistant Mary extracted a cracked tooth for me with exceptional skill. I would not hesitate recommend him to anyone, both the Dr. and his assistant were very good and competent at their work. Thank you Dr. Affinito, Mary, and Oms Associates for getting me out of pain!

I would not recommend this dentist to anyone. The wait for your appointment is absurd so if you…read morehave an appointment make sure you aren't busy that day because you will be waiting for a while! Four people sitting around doing nothing while you wait. Absolutely ridiculous. An Hour after my appointment of waiting! No exaggeration.

Scheduled an appointment 2 months in advance only to get a text message two days prior that the…read moredoctor texted the receptionist that he wouldn't be in. Unacceptable, unprofessional behavior from incompetent and underqualified receptionists. A phone call follow-up only doubled down on the poor communication- after I explained I'd taken time off for the procedure and that a two day notice was not okay, she snarkily responded that 'People do get sick, y'know". The appointment was only scheduled because I needed a crown, as their awful filling fell out in less than a year. Steer clear of them, 0/10.

My wife and I have been going there for over 30 years. After Dr. Bozza passed, things rapidly…read more went down hill. I've never had issues with the dental hygienist, but their secretary and billing department are atrocious. On many occasions, the billing department overcharged and mismanaged the paperwork with the insurance company. On more than one occasion, I had to be on the phone for hours trying to straighten out the situation. Most recently, I had to cancel my cleaning for a last minute medical procedure. Without even asking why I had to cancel, they said they would charge me $50. Gone our the days of a doctor caring for a patient, but at least they could feign interest and give the patient of 3o years a little grace. As a whole, I would say they are unprofessional and care only about making a profit.

they did a fill on my tooth which caused me pain so much i had to go to other dentist to help with…read morethe insufferable pain

Dr. Son is fantastic! She is consistently professional and gentle in every single…read moreInteraction. Any trip I've ever made to C&S has been a positive experience!

Dr. Orr and Lisette Deliver Patient Support- Guidance Without Pressure…read more For my July 15, 2026 implant consultation in Terryville, CT, Dr. Orr's communication skills were helpful. She listened carefully, answered my questions thoroughly, and never made me feel rushed. I especially appreciated her respectful attitude toward my goals for improving my oral health. I also want to recognize Lisette R., who listened attentively to my concerns and explained implant options and financial plans in a way that was easy to understand. She is a gem! If you are looking for a professional, informative, and patient-centered dental implant consultation, I recommend Dr. Orr and Lisette R. at Smile Center Family Dentistry.

unwanted hugs lies deception and a greed run business…read more shame on you orr you should lose your license and be closec down they are liars cheets and thieves, and those are her good qualities . we all hope she gets what she gives

I don't write many reviews, but this one I had to. This…read moredental office is a total rip off. I was a customer for many years until the practice was sold to the present group/owner. on June 8, 2020 I had an appointment for a dental cleaning. I had Cigna dental insurance and they cover 2 cleanings per year. Before the dental hygienist began, she advised me that I was due for a full series of x-rays. I told the hygienist that it was ok only if they were fully covered by the insurance. She said she would check with the front desk. She came back and proceeded to take the x-rays. Months later I received a bill from their office. I called them, asking what the bill was about. They told me that it was for the x-rays. I explained that I authorized for x-rays to be taken only if they were fully covered. The receptionist informed me that she would take care of it. For months I kept getting the same bill and I kept calling them trying to get the matter resolved. After 6 months or so after talking from the receptionist to the office manager, I asked to speak to the doctor. He wasn't available. I asked to have him call me when he would be available. Never heard from him. For my next dental cleaning appointment I chose another dental office. Bills stopped for a while until this year. Got a call from Diana this morning inquiring when I was going to pay the $65.80 balance. I explained to her the entire situation again. Sher informed me that the insurance company did not pay for the dental cleaning and oral exam 100%. I tried to explain to her that they always paid 100% of cleanings in the past. I got off the phone and called the dental insurance company. They informed me that the dental cleaning and oral exam were fully paid at 100%, the x-rays were not. I asked for documentation, which they sent. I called back Diana from the Katz Family Dental care and tried to explain the situation, she kept interrupting and now telling me that the insurance DID pay for cleaning and oral exam, but I had a co pay or deductible that I had to meet. Once again I explained to her that I felt I wasn't responsible for that portion of the bill since I clearly stated that I would agree to the x-rays only if they were100% covered. She hung up on me. I'm not sure if the doctor ever got my message to call me back or not. Either way they lost me as a customer and also my daughter. She left because of other issues, I never talked to her about my problem with this office. It used to be a great place when Dr Viagrande ran the place!!!

Loved Dr. ViaGrande, but when the Katz family took over the practice changed drastically. I went in…read morefor an annual cleaning and watched how the hygienist put on gloves and then went to gather everything for my cleaning. Opening cabinets and drawers. I had to ask her to change her gloves. Yuck. No thanks. Found another dentist with talent, fantastic manner and great staff ... oh, and cleanliness.

Dr. Kurtz receives my highest recommendation to those looking for a dental care professional along…read morewith the appropriate high standards of customer focus. Crown replacement. No pain, professional office, friendly and competent staff. I would recommend the good doctor to anyone wanting quality workmanship. About Front Desk: professional friendly and accommodating. My Experience: My 3rd Crown in two years, done within an hour, with precision and repeatable process!

Amazing staff, the quality and care given is fantastic. The services offered are above and beyond…read morethe normal dental practices. I highly recommend Dr Kurtz and her entire staff.

It was a nice place but honestly I don't know the dentist name and I left the same as i walked in…read more Staff was nice . No business cards very different. Not sure if I'm returning. Chris

They're always to the point and always looking to help you out as much as they can. They are…read morewonderful people in the specialist that comes in. He is the best I will recommend them to anybody when you go there you almost feel like family because how they explain everything to you.