They make a lot of promises to get you all excited. But they carefully do not mention their terms…read more The guy kept looking around and seemed only interested in Hawaiiana and sterling silver. I don't trust a company that makes a lot of promises but doesn't disclose terms upfront. It seems they want you to commit first. They are not clear as to what is done with unsold items. Are they returned to you? Or do they consider your items their property to be disposed of when they like?

Steve and his CT staff truly care!…read more The crew is kind, knowledgeable, efficient, friendly, and detail-oriented every step of the way. I'm very grateful to Steve for his company's supportive service. His team makes my moving transition especially smooth and stress-free. Mahalo!

Made numerous attempts via telephone, online contact forms for assistance on their available rental…read moreproperties & simply no luck! Website is very eye catching with all the promises they uphold as a property management company to both property owners and tenants. Unfortunately no urgency to reply or make you feel taken care of as a potential customer.

Thomas had such great reviews that he was the first person I called to list my rental. I am in the…read morecountry on the Windward side in Kaaawa and he basically told me he was not interested in my property because it did not fit into his "portfolio." Never bothered to even come and look at my beautiful rental. He would give me no further explanation. Also, he did state that he did not like to lease properties where the owner was on site. Thomas replied to my review. Apparently, he did not listen to understand what it is that I was renting. I said that it was on the ground floor and that we live on the second floor. It is a 500 square-foot one bedroom apartment. Not a room in our home.

I've been with Darrens Team since the original owner interviewed him! Liz is a rock star addition…read more Together, they're gifts that keep on giving! & trust, we've been through it - they're straight forward & help you take care of the house you've made a home. My keiki that grew up in this house now live next door & I'll simply say this ... I'm at peace moving on. Consistent, considerate, helpful & sincerely appreciated & that's an understatement!

Darren Holbrook at One Team Reality, LLC, was the Property Manager of the 4 bdrm, 3 bath, 2092…read moresqft, 3 car garage single family home I rented for the past 3 years 3 months located in Ewa Beach Hawaii. The active communication and professionalism displayed by this business is unmatched. The company made the move-in/move-out process extremely painless, every routine inspection simplistic, and they operated a web portal that was extremely easy to navigate for bill pay, document review, work request and more. I appreciate the effort they put into ensuring customer/renter satisfaction. I wish this LLC the best and strongly recommend this team of highly knowledgeable professionals. Darren, Liz and Alex are uniquely poised for continued success. Thank you for putting my family first!

If I can give her 20 stars I would! As a first time homebuyer in 2016, Ebonee gave me the best…read moreexperience ever. Trustworthy, honest and so eager to help me understand every aspect of buying a home. I felt like I was in good hands. I will definitely work with her again when I buy my second home. Currently we moved to WA and she is now our property manager with the help of Mishalei. I couldn't be more happier with the service ILR has provided over the years. They communicate so well and when we came back to visit Oahu in July 2023 for a graduation party, we drove by our house and we were surprised that our home was in better condition than when we lived there Hahahah! Lastly, Ebonee was so kind to help us navigate through the lease terms for potential rentals we were looking at in WA when she didn't have to!   We are grateful for the service Ebonee and her team have provided for us these past 7 years. We trust their expertise and appreciate their professionalism and kindness when dealing with them. I recommend this company 100% if you ever need a realtor and/or a property manager.

The BEST realtor and property manager I have ever worked with! Professional, knowledgeable,…read moreresponsive, courteous and caring ... services were excellent and with the highest integrity. I can't say enough how happy I was with ALL their work for my real estate needs!

My husband and I partnered with Love Hawaii Realty for a two-part real estate and property…read moremanagement service: finding a new home to buy for our growing family, and finding renters for our former home. From the get go, we were impressed by Munro Murdock and Jay Olson. Not only did they successfully get both jobs done under a tight deadline and remain calm under pressure. Munro and Jay were professional, knowledgeable, personable, and we appreciated their non-pressure styles. They are prompt at responding, and will accommodate modern processes whether using drone videography or esignatures reducing paper trails. It was an honor working with Love Hawaii Realty for our real estate and property management needs, and we hope to work with them again in the future. Highly recommend!

My husband and I are staying in Ko Olina for 4 months and Munro has been EXTREMELY helpful in…read morehelping us to find a place, DESPITE the fact that his advice is not leading to a rental of one of his properties. He is so knowledgeable and has gone out of his way to help us! He responds so quickly and has been given us such good advice. He has gone above and beyond, even offering to drive by the places for us as we have to rent the place before we get to see it in person. Five stars! I only wish we were renting from one of his clients but there is such limited availability.

Very rude and unwilling to help. Washing machine broke in March and now end of June and still no…read morewashing machine. They avoid the problem by deflecting the problem to someone else or dont call you back. Took a month to get the ice maker fixed too.

DONT RESERVE WITH THEM! Debbie is super rude and blames tenenants for things we did not do. Just…read morebecause hotel staff said it was us. They dont care if your villa AC doesnt work and/or if there are roaches or bed bugs or mosquitoes in your villa. Worst experience after paying over $7k for one week... hotel staff dropped our bday cakes and ola properties did nothing to compensate our horrible experience. Communication sucked it was almost impossible to get a response from them! I had 3 contacts and only Debbie would respond only to be super rude!

Susan is by far the best real estate agent with whom I have worked. She is honest, diligent, cost…read moreconscious and will work tirelessly for her clients. She has my highest recommendation!

From the owner: I provide experienced and personalized property management services from finding and screening for…read moregreat tenants to providing thorough and timely accounting reports. I assist relocation and residential clients in finding a great home on Oahu, and also assist in finding temporary housing for my clients as the need arises.

We dealt with Camille in looking for a rental property , after being accepted and receiving the…read morelease agreement. There were contradicting clauses in the contract that we questioned with Camille regarding deposits and refunds. Which she agreed was incorrect. At that point her whole tone in the conversation changed as she did not want to correct the contract and tried to put us at risk of losing our deposits. When we followed up the next morning we were told she rejected our application. It was a blessing in disguise, but be very careful and read your contracts before signing. No integrity what so ever. **Watch out for all hidden clauses.

It clearly doesn't take an ounce of decency to run a brokerage in Hawaii. Faith and Corinne are the…read moreabsolute trash of the industry. Their business plan is simple: Step 1: Smile, appear decent, make friends. Step 2: Take money Step 3: Ignore phone calls, text messages, not answer any requests. Step 4: Profit. They should be absolutely ashamed of their sleazy practices.

The guys worked hard for our move, no doubt about that. They worked the whole time and weren't…read morelazy. The only downside about this moving company is there was damage to our furniture/tv. If you use them, make sure you protect your own furniture by wrapping it well. This is the mistake I made. Also our tv was damaged, no cracked screen, we just have a vertical line during certain images on the left edge of the screen now. It was an expensive oled, we spent over 4k for it. They didn't use the box I purchased and assured me would be better out of the box. My fault for not insisting on using the box. Our tv stand suffered minor dings, like paint chips, I was able to cover it up with some touch up paint so no big deal. I would recommend them if you protect your own items well.

Scheduled a move 2 weeks in advance. Was supposed to meet at storage units at 9a. Received phone…read morecall at 9:30a saying their truck broke down so they'd be there at 1p. When called at noon to make sure they'd be there, no answer. After numerous phone calls between the agent, moving company rep (the ONLY ONE at Ewa Moving who was helpful & went above & beyond) and even the owner of Ewa Moving, items were finally picked up at 3:45p. They loaded up half because their "largest" truck couldn't do the complete move knowing full well it was 2 completely filled storage units. They finally got to my new home at 6:20p. They were supposed to set things up with what they had. Instead they left it in the garage. When I informed the owner his response was "Ok whatever we didn't finish, XXXXXXX will complete" Wow - lack of professionalism. He made it seem like it was my fault. As a customer I shouldn't have to be making endless phone calls & chasing down movers. This was a contracted move through a moving company. Even they were surprised at the attitude. I cannot ever recommend a company that treats their customers this way. Martin (the owner) says they do a lot of military moves. I'd think twice if they treat locals this way. *The rating would be a No Star but that's not an option.