Very clean, comfortable bed, just a little outdated. The office person isn't there every day…read moreeither. However, on the plus side, what a gorgeous beach front and tiki hut to sit under. Very private beach, with the best sunsets ever!

This is quiet, lovely place to stay right on the beach. Only 15 units…read more The units have been updated. The price is right. The best sunsets, just walk out the back of door to the beach or covered huts sit and sip wine have dinner outside watching the best sunsets. Fish right off the beach. Swim in the new pool. The property manager is super helpful If you look and the previous reviews they are from many years ago and don't do the place justice. They have worked hard on all the upgrades.

Beautiful spot easy to get to by boat. We lived the water and all the action once we docked. It's…read morelike your surrounded by nature. We saw dolphins, iguana and fishies all around. I can't wait to go back again

Beautiful island with a beach that's great to boat up to. Go to the coastal side of the southern…read moreend, but get there early as it will fill up with tons of boats. Beautiful waters all around. A great place for a beach party.

We went back for the second year in a row. The house was better than ever. The owner Scott and…read moreManager Cass are very responsive and accommodating. We plan on going back in summer 2017 once again!

Michael did an amazing job coordinating everything and made sure that we had a blast! This was our…read morefirst trip out of the country and it was a seamless experience! He stayed connected along the way to ensure that the trip was going as planned and was available at any time for questions or concerns that we had. We thoroughly enjoyed everything about this trip and have planned another trip with Tice in 2026 with plans to coordinate something next year. Tice is the company we will be recommending to friends and family! Thanks Michael for making it such an awesome experience.

As a homeowner, Haley M has not paid me out on my December 2023 rental income and as time marches…read moreforward, it's likely that I won't be paid out on January 2024's income either. In total, this is roughly speaking in excess of 20K owed to me. She routinely won't take calls from me, she wont provide proof of wire transfer or any other meaningful documentation. She's a scam artist with a criminal history. Steer clear.

February 2020 was our third time February monthly rental of unit 211 at the Vanderbilt Palms owned…read moreby Bernice and Steven Valdivia. That we keep returning is a testament to how much we enjoy Naples, this particular unit, it's proximity to the beach, restaurants and shops, the roof top pool and of course, the unit owners. Bernice and Steven present you with a unit that is meticulously clean, comfortably furnished and well equipped to cook your meals. The view of Naples Bay is spectacular as you sit and eat your meals at the bistro table. Bernice and Steven are welcoming owners who are always available to make your stay the best it can be, answering your questions and/or any needs you may have. We so look forward to returning. André Morency Ottawa, Canada

Enjoyed a wonderful week at Vanderbilt Palms, unit 212. Owners have thought of just about…read moreeverything you need to have a great Naples vacation. Condo is nicely decorated with special touches, two flat screen TV's, wifi, and beach supplies. The rooftop pool is a great place to start your day with a great bay view. But the highlight is being a block away from Vanderbilt Beach to enjoy anytime of the day!

By far the most professional VRBO type property management group I have ever dealt with as a…read morerenter/tennant Casey & staff go above and beyond to make the whole stay enjoyable from the time of booking to check-out I can only assume that all the 1 star reviews in a one week span are in attempt to spam by either the competition or some jealous people that were up to no good when asked to leave

i will start by saying I NEVER write reviews. We used THL last year and the experience was great…read more This year however was horrible. Starting with sending a deposit for a house and not hearing from them for 10 months. I contacted them and was told they "tried" to contact me to tell me the house was no longer available because of a fire. They had my $8,000. They had another house available we could use. It was more money, less rooms but available. Please note my email never changed. Because we had no choice we said ok to the house. the BBQ had to be replaced the first day. The refrigerator had a frost problem and the water and ice didn't work so I had to buy ice for the month. One of the bathrooms was clogged and had to be "jetted" and all the baths needed to be sanitized. Random fire alarms went off, once at 2am. The pool wasn't serviced for 13 days and turned green. Couldn't swim for 4 days. Many more problems. Was told not to use them because of complaints. Gave away my 2026 rental even with a signed contract. Horrible and unprofessional I received a credit of $500 for all of these problems. should get no stars

Went with my husband here for work. We made it into a mini vacation. The place is like paradise &…read morethe staff is so friendly.

This is a beautiful property, but I have to give it 2 stars because they served me tree nuts after…read moretelling them I had an allergy. I was in town for a conference, and was very excited to come and check out this hotel as I've heard great things about it. Upon my arrival, I went to the valet to drop my car off and ask for a dolly thing to bring the boxes in my car over to the conference exhibit hall. The valet man that greeted me was immediately rude and off putting telling me I couldn't use the dolly and that he didn't know where the conference was/exhibit hall was and I had to figure it out. He was absolutely no help and extremely rude for no reason. He eventually got the dolly and helped me find the conference (he found it immediately). The rest of the valet men were very nice and efficient. The valet line is like a chik fil a drive thru, very efficient and fast moving. The actual hotel was stunning. The bathrooms and lobby and rooms were beautiful. The pool and beach are were very nice as well. It's a beautiful hotel, that gives luxurious vibes. I had both food at the conference and food from room service/the lobby bar. The conference food was not that great. Some of it was good, while some of it was stale and had mold in it. That's unbelievable for a ritz Carlton. And like I mentioned previously, we had ordered some food from the lobby bar and told them about the tree nut allergy and a shrimp allergy for someone else. When they brought the food they told me to avoid one of the meals due to possible cross contamination, which I did. I took one bite of all the 3 other dishes brought and immediately had a reaction and had to run to the souvenir shop and buy Benadryl. This is extremely dangerous. Thank god I didn't have an anaphylactic reaction and need to call 911.

I have worked with Pamela Keyes while selling a property in Naples. I would strongly recommend…read morethem for any real estate transaction. I found them to be very willing to go above and beyond to help get a sale over the finish line. I have dealt with many realtors, and real-estate transactions. My experience with Pamela Keyes was the best experience i have ever had. Jeff Blow

Pamela Keyes is an amazing real estate agent. We recently…read morepurchased a new house in Naples using Pamela's assistance. She was active in supporting us throughout the whole process and strongly advocated for us when necessary. I would highly recommend Pamela Keyes as a real estate agent and will certainly use her if we need such assistance again.