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    Molina Carmen, MD

    5.0 (1 review)

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    6 years ago

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    Alvarez Diaz Pediatrics

    Alvarez Diaz Pediatrics

    3.5(8 reviews)
    8.6 mi

    Dr. Alvarez was wonderful, professional and caring. Unfortunately, my experience with PA Lourdes…read moreLopez was the complete opposite. I brought my baby in for what I felt was an urgent medical concern and I found PA Lourdes Lopez to be rude, dismissive and unprofessional. She did not perform what I felt was a thorough examination of my daughter, and her manner toward us was lacking in compassion and respect. Because I was not confident in the care my daughter was receiving, I left and took her directly to the emergency room. There, the hospital staff properly evaluated her condition, treated her and resolved the issue. While I am grateful for Dr. Alvarez and the care he provides, this experience with the PA was extremely disappointing. I hope this feedback helps improve the quality of patient care and communication in the future.

    Desde que mi hijo nació yo lo vengo trayendo a este lugar, hoy vine de emergencia sin cita, con el…read moreniño con fiebre con el virus de boca, manos y pies y han pasado alrededor de 3 horas y aún no lo han visto. Yo entiendo que prioricen a los que tienen cita, pero entre los que no tienen hay que priorizar también dependiendo a los síntomas de cada niño, y me parece muy injusto con un niño de 2 años y medio enfermo tenga que esperar a su majestad el doctor para que lo vean, que solo entra a la oficina lo mira y lo manda para la casa con un poco de Tylenol agua y/o Motrin. No recomiendo para nada este lugar, es una falta de ética, de desconsideración, una falta de todo, si le pudiera dar 0 estrellas lo haría

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    Alvarez Diaz Pediatrics

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    Pediatric Associates - Miami Lakes

    Pediatric Associates - Miami Lakes

    2.7(98 reviews)
    4.0 mi

    I've never been treated so poorly by a pediatric office, especially when advocating for my child…read morewith autism. My son's referrals for speech, OT, and PT were sent multiple times, and I even received a message saying they were available. When I called to confirm, the staff, including a manager named Nancy, told me the referrals were still "pending" and that it could take up to 7-10 business days. I explained that I received messages via text and on the patient portal app that clearly states that the referral is ready and to schedule my appointment now. I attached all the messages I received and Nancy "the manager" said that didn't mean it was ready, it meant it can take 7-10 business days and that its "processing"! She was clearly gas lighting me rather than helping a long time customer and patient!!! I explained that my son has autism and that this delay affects his therapy and progress. Instead of offering help or compassion, the manager tried to gaslight me, insisting that a message clearly saying "the referral is available" actually means it isn't. She spoke to me in a dismissive and condescending way, showing no understanding or empathy for a parent trying to get medically necessary care for her child. It is completely unethical for someone in a managerial role at a pediatric practice to treat families this way. Referrals that have been signed should be immediately accessible, as they always have been. The lack of professionalism and accountability here is alarming. Additionally, I called Pediatric associates again and spoke to a rep called Neomi who was so nice and was able to fax me the referrals herself immediately and she also sent it to the provider. This was minutes after I hung up with Nancy who clearly said to me that she was unable to expedite even after I explained my son is level 2 autistic and any time away from therapy will cause regression! Nancy should be at the very least be demoted! Parents should not have to fight this hard for something so basic. I hope higher management reviews this situation, because no family should experience this kind of treatment, especially not in a clinic that claims to care for children.

    i have been coming to this office for years all. I have never had an issue until now. I changed my…read moreinsurance and gave them the insurance information physically when I took one of my kids months ago. my teen needed his annual check up. so I made an appointment. the day before his appointment I get a text messages saying he doesn't have active insurance so I call they tell me there is no new insurance on file. so I already get annoyed because I gave it to the girl months ago when I was in the office. they update no problem. I get a call that same night to confirm my appt cool no problem. my husband takes my son to his appt again they don't have insurance on file. he gives them the information the front desk girl is not helpful and has an attitude. she updates the insurance yet again then tells him she needs to verify the insurance. he waits patiently. the girl tells him i sent you a text message to fillout information that he didn't receive i did. so I in another location attempt to fillout said forms which it give me an error i let my husband know and he tells the girl at the front desk. I didn't receive it but my wife did and she is getting an error the girl sucks her teeth and sends it to my husband which he did not receive. she was not helpful guess doesn't want to do her JOB. so my husband was frustrated after waiting almost an hour with no help just left. so let's just say I will be looking for another doctors office with better staff. if I can give -5 stars I would have.

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    Pediatric Associates - Miami Lakes - Our remodeled office!

    Our remodeled office!

    Pediatric Associates - Miami Lakes
    Pediatric Associates - Miami Lakes - Inside one of the rooms

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    Inside one of the rooms

    Pediatric Associates - Doral

    Pediatric Associates - Doral

    2.5(71 reviews)
    6.4 mi

    Had some good experiences with the doctors and staff. Waiting times are slow as typical medical in…read moreall of Miami. It's not the worst but even for simple procedures like a scheduled flu shot- you'd think should be just in and out, takes at least half an hour of waiting. Even when you get a morning appointment, you think things tend to go smoother, it's just as busy. Calling for an appointment is a long wait. They have options online but if you have specific questions or needs you have to call. Luckily they have a system that calls you back so you don't have to stay on the line forever. Right now only one adult is allowed with a patient due to covid procedures. They also do temp checks in the waiting room. Be warned that the parking spaces are not made for people with car seats or strollers. They just as narrow as anywhere else and with the typical horrible miami drivers, who can't park, expect to be readjusting your car just to get in and out.

    I recommend avoiding pediatric associates. While I love my child's doctor, the headache and hassle…read moreof managing everything else associated with patient care is ridiculous. After 18 months I just cannot keep doing it. This company is only suitable for your child's care if you enjoy the following: - having difficulty reaching your child's doctor - getting routed through a million automated messages to make an appointment -having a machine hang up on you when, in fact, you needed to speak to a human and none of the options in the voicemail were clearly applicable to your case. - getting sent to online portals for everything, and having these online portals glitch. - getting central call centers answering the phone when you call, and hearing they can't tell your office you are getting there 20 minutes earlier or five minutes after your appointment. -waiting two hours to be seen when you have an 8:15am appointment and arrived at 8:00am for check in.

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    Pediatric Associates - Doral
    Pediatric Associates - Doral
    Pediatric Associates - Doral

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    Hugo Perez, MD

    Hugo Perez, MD

    3.3(3 reviews)
    4.4 mi

    I don't care how many years of experience you have, but that is not all it takes to be a successful…read moredoctor. I have so much to say that I'm not even sure where to start . When I had my daughter in 2007, Dr. Perez came highly recommended by my obstetrician. I thought it was a great idea because its literally down the hall from his Palmetto Hospital office. Let me start by saying that the first day he came to visit my daughter in the hospital he showed up all sour faced after 7 pm. I found this a bit odd given the situation. No biggie. The next day when I was finally going to be discharged, we waited, and waited, and waited all day long and nothing. Finally, at about 8 pm, in comes Dr. Perez finally ready to sign the discharge papers. ARE YOU KIDDING ME? I don't know about you, but every time I watch mothers leaving the hospital on TV or when you look at your friends pictures, everyone is leaving during the day. I thought this was just insensitive. There was no need for me to have to leave with a newborn at that time. It was even a bit chilly at time because you know how that nearly "autumn" Miami weather is, hot like hell during the day and breezy at night. Once it was time to go to his office for her first check ups is when the truth of the matter came out. I usually asked for the earliest appt. This was usually 8 am. By the time I would get there,before 8, there was already a couple of moms outside. They too either had 8:00 appointments or 8:30. You have 2 rooms to choose from Sick or Not Sick. Apparently, a lot of the people either didn't read well in English or didn't care and quite often I was with my newborn next to some boogery kids hacking all over us. By the time it was 10 am and no one had been really called (this happend almost every time) I would ask the front desk what was going on. THere response "Dr. isn't here yet." WTF? I have to wait 2 hours for him to stroll himself at whatever time he wants? Finally, when we would get called in, they would assign you a room, ask you to strip the kids, and then proceed to have you sitting in a very cold room for an extra 20-30 minutes. UNACCEPTABLE! I know what your thinking, he's a great doctor, with a wonderful personality and that makes the wait all worth while, right? Not even close. He's in and he's out. He tells you what he has to tell you and if you can get a question in...lucky you! No smiles, no baby talk, no "so do you have any questions?". Nothing, zip, nada. What he is running is a factory. In and out, job done, the end. Let me not forget to mention that his staff is equally as rude and annoying. I don't remember their names but the receptionist and the older lady who handle the front are a drag. His assistant Barbie is the nicest of the bunch, but she seems over worked and under appreciated. Then when you are finally there, as a last little reminder of how sucky it all is, you have to pay a hefty parking fee. All because he took his sweet ass time getting there. If I lived in a town where he was the only pediatrician and I had to take it, well then I have no choice, but lucky for me I have plenty of choices and have found the BEST pediatricians. Walk-ins welcome, short wait, friendly, knowledgeable, close to home, free parking, late hours for those parents who work a bit later, the works!

    Ok, so I have to write this review because I'm such a fan of Dr. Perez, it's not even funny…read more Let me start off with the fact that my sons are now 17 and 15 and yes, we still go see him. Yes, I agree with the person who wrote the other review that there is a long wait time and yes his bed side manner is not rude just very professional until he gets to know you, then he is pleasant. However his expertise is invaluable. never ever have I met a doctor that is more knowledgeable than him. He has literally saved my sons life on more than one occasion. Both my sons were asthmatic to the point that they both suffered thru 2bouts of hospitaled pneumonia and doctor Perez's expertise could not be doubted. T he hospital staff was in awe of him and followed his instructions to the tee or suffer his wrath (a very good ally in the world of nameless nurses and hospital staff). So yes it may take a while to be seen, but his knowledge and expertise in my opinion is well worth the wait.

    Molina Carmen, MD - pediatricians - Updated September 2026

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