I came in for a checkup and a follow up appointment with Dr. Jaqueline. She was very informative on…read morethe information that she provided to me in pertaining to the questions that I had. The assistants and the front desk receptionists were very helpful and welcoming. They made my day as well as me with theirs. Off to a great start of a lovely Wednesday.

This place is unprofessional and the woman "manager" has zero phone etiquette and likes to insult…read morepeople. The usual ladies that work the front desk are nice and super helpful though, and Dr. Salas is very attentive and polite. If you expect to be seen quickly, don't go here and scheduling an appt doesn't make a difference with wait time - I still waited a few hours to be seen with only about two real patients ahead of me. One guy had been waiting all morning and afternoon to be helped with his paperwork, and the manager wasn't very helpful with his situation either. I went close to my home, I knew the experience would be just what it was... places like these don't really pride themselves on customer service. Especially in the supervisor positions, they lack in professionalism themselves most of the time. Can't teach others if you don't have it to teach! Hopefully the younger staff will help change the course and outlook of this clinic, I am hopeful for this place - I know they could help a lot more people if they did.

This office was a great addition to Signal Hill. Provides general medical services, lab and…read morepharmacy on site. Small and friendly. Kaiser always tries to provide complete care and follow up. Would recommend Kaiser for simplicity of keeping all medical records in one place...

Reminds me more of a retail center that accepts appointments, than a medical facility. For our…read moreneeds this day (preventive flu and Covid shots), it was exactly the set-up we needed. With our main KP medical office in the Long Beach location (which is a lot larger), we seem to stop into the Signal Hill offices when we are in the area to do errands and need to get some preventive medicine done (or do a blood draw, which I would no longer recommend at this site....the phlebotomists tend to gossip with each other while doing their work, making it seem like what they are doing doesn't require their full attention...it caused quite a bit of bruising and pain). We had been reminded that the 2024 flu shots were available now, and that the Signal Hill office were running a walk-in clinic till November. We've found the surface parking to be the right size for the smaller facility, allowing one to find parking. It is a smaller facility, with everything one needs on the first floor. If you have an existing appointment, you can check in via kiosks or wait in a one line queue for the next available registrar. But before you hit the queue, there are signs stating that for the flu clinic, one can walk right into the community room (entrance to the room visible from the queue). It was a bit weird skipping the line and walking in, but we were assured we were doing the right thing. You put your name on a sign-in sheet on a clipboard (old school!), and then have a seat to fill out the consent form. The form did ask for our Kaiser Medical Record Number (MRN), which allowed the nurse to look up our record. After a few minutes, our name was called individually, and we were taken behind some dividers to get our shot. The set-up is identical to the flu clinics that many work places sponsor during flu season for their employees. Since we were here, we asked about the new Covid vaccine. The online system lets you make an appointment, with all nearby KP locations being a week or two out. But the nurse stated that since it wasn't so busy, we could get in line with the reception to make an immediate appointment, so that's what we did. It took a bit longer (the receptionist had to do some magic on her end since the system was telling her the next appointment was a week out), but after we got our appointment changed to immediate, we were able to go back into the community room. We filled out a different consent form, waited a little bit, and had the same nurse administer the vaccine. The whole process took under an hour. Kaiser Signal Hill does a nice job of optimizing the pre-appointment process, actually making you feel that everyone's time is important.

At the covid19 drive through testing. Waiting too long for this test. It seems like one nurse…read moredoes a car at a time while there are other nurses posted. No bueno. They could each be testing a car each at the same time. Not coming here again ever. Update: although this place is smaller it went 3 faster than the Downey one. So I have to update the rating.

Offers classes in healthy cooking and breastfeeding to name a few…read more I ended up taking classes about breast feeding against my will. I thought that the info was good but not hands on enough for women who want practice using the pump. My wife and I left early because of this.

Gone here few times. Staff friendly and helpful, lobby, rooms, facilities are okay clean, will…read morereturn.

I always come here for blood draw because it's convenient. I have always had good service here…read more Today was not the case. Maybe someone wanted to be off early so they could start their fireworks. I don't know. If I do come back here I hope the workers are more well mannered and professional and not rude. Employees should never be talking about the customers and definitely not about them behind their back but in their face.

Friendly and helpful staff, I never have to wait a long time even if I'm a walk in. They're…read moreinformative and all around a good experience. I usually get nervous at the doctors but they always put me at ease. I highly recommend

Planned Parenthood is a nonprofit organization that provides reproductive and sexual healthcare…read moreservices such as STD testing, cancer screening (breast, gynecological, HPV-related cancers, testicular cancers, etc.), birth control, abortion, pregnancy (find out if you could be pregnant), emergency contraception (morning after pill - safe and effective way to prevent pregnancy up to 5 days after unprotected sex), and more. This Carson office is located in a plaza that's currently going through construction due to new addition of Sprouts Farmers Market, but the office remains open. [Parking]: Easy and free parking. [Appointment]: I actually didn't make a prior appointment and simply walked in. I was able to get an appointment on the spot (arrived at 3:30 PM and left at 4:30 PM on a weekday). [Price]: Out of pocket STD blood testing & HIV rapid testing (result ready in 20 minutes) was appromxately $260, but I recall visitors can fill out a form and apply for state subsidies (qualification is based on income). You can ask for HIV blood test instead of rapid test if you are not in hurry to get a result and rapid test requires fingerstick blood sample. Cost for STD treatment will be charged separately (if necessary). To my surprise, I actually wasn't charged a dime this time despite not covered by my insurance vs I had to pay a full amount at another Planned Parenthood location. [Service]: The process for routine STI tests is very simple and straightforward. Super friendly staff and the doctor offered a bag of free latex condoms. Some STD test results like syphilis and HIV were ready in 2 days, but other STD test results like chlamydia and gonorrhea took 7 - 10 business days. The clinic will only call if there is any positive test result & provide follow-up STD treatment options. [Conclusion]: Again Planned Parenthood continues to be the ultimate no judgement zone. I like the staff from this location and I can see myself coming back here if I need more routine STI tests in foreseeable future.

Well, let me say how wonderful our experience went with PA Kyle Ramos. My mom had severe pain so we…read morewent to United Urgent Care close to her home. The office staff quickly checked us in and made my mom as comfortable as possible. PA Kyle was respectful and his bed side manner towards my 90 year old Mom was warm and caring. He patiently explained test results, prescriptions and made sure we were all set for follow ups with my mom's GP. The staff and office personnel are efficient and courteous. If you have an urgent medical need, go to United Urgent Care in Carson.

I try to come here for the convenience as it's close to my home but all the employees and medical…read moreteam are so professional friendly and they provide excellent service .. I'd rather go to this clinic than a larger medical facility if I know they can address my medical issues and they've never disappointed me .. this clinic is outstanding!

*so I'm coming back to update my review cause I got a call from the supervisor who genuinely cared…read moreabout what happened during my experience she talked to me and explained to me the reasons why things happened and honestly the communication was all I needed. I stand corrected and definitely recommend this location. I don't know any other business that will take the time to call their customers after a rough experience. (But still try to find the girl with the pink crocs, again she's the best) * Went here twice this week once on Saturday once on Monday. Saturdays experience deserves a 5 star. Fast service, kind staff, easy explanations, answers questions honestly. Monday staff... is the B team. Super rude they refused two requested services and when I pushed for a reason why they just ignored me. I know they provide the services I was inquiring about because the Saturday team told me so. Also they confiscated my teal card cause they found out I had medi cal which is fine but I didn't feel comfortable them keeping the card I turned in to them and when I asked for it back they said "you don't need it" which just isn't true I've been without health insurance before so.. definitely recommend going in on a weekend. Don't know the Saturday's staff members name but she wears pink crocs and she's AWESOME. Hopefully you get lucky and have staff willing to communicate with you.

I deleted my old review bc I felt bad but this location is horrible Everytime I come they make…read moreexcuses on why it's going to take hours for me to be seen it's really annoying. The experience here is horrible Everytime I come they move slow af & barely do their jobs. I got here at 11:30 it's 1:30 I still have not been seen

Good urgent care. Was able to be seen quickly after check in. Would recommend if you need a quick…read morestop medical appointment.

I was told it was about a 15 min wait by the front receptionist and on their website. Mind you…read morethere was only one person ahead of me! I waited over an hour to be seen. From previous reviews it looks like it happens often. Know it can take anywhere between 1-3hrs waiting here. If I knew the wait was that long I would have gone to the one by my house. This was convenient because it was on my from work Front receptionist was very friendly. The MA was quick to take all the basic info. Dr. Mercado was professional and empathic.

After seeing some mixed reviews, I felt compelled to share my experience because mine has been…read morenothing but positive. I've been seeing Dr. Archna Chaudhary for a while now and honestly have had a really great experience. I've been to each of the multiple locations, and all of them are clean and easy to get in and out of. The newer office by the Long Beach Traffic Circle is especially nice. Wait times are very reasonable, I'm typically seen within 5-10 minutes... and to be fair, half the time that's because I'm walking in right at the last minute. As for Dr. Chaudhary, she's been great. She actually listens, takes her time, and explains things in a way that makes sense. She has a good balance of being gentle but also straightforward, which I personally like. I've never felt rushed, and she's open to talking through different options instead of just immediately prescribing something. I've also seen a few of the nurse practitioners and they've all been pleasant. If you're on the fence because of reviews, I'd just say go see for yourself and form your own opinion. I've recommended her to friends and family and would continue to do so.

Stay away from this Clinic they do not take walks in, is a lie, they do not want to remove the…read morewalks in websites because they trying to get customers, they do not care your emergency illness, all they want is our money is very expensive than what they post on their website, is not truth that they charge $49 visit is way more than that... and if you book an appointment it will be 2 to 3 weeks after you request an appointment. They do not care for any health issue you may have and the reason you went to see the Dr they don't even ask you, why you are there, they do not greet you, the from desk lady have a very nasty attitude and bad manners, she treat us like we are begging her for food, very uneducated and disrespectful lady, very careless, no compassion for her part. I do not recommend this clinic at all is at your risk to loose your money if you choose to go there.

Leslie was the best! She helped me feel comfortable and made my experience better when I really…read moredidn't feel my best. She was so careful and caring! This woman had no bad bone in her body. she did a good job at taking care of me. I appreciate her so much thank you

If I could give 0 stars, I fucking would. I am beyond floored and pissed. I scheduled an…read moreappointment for 1:45, and come in 10 minutes prior. I checked in and made sure to complete the prior required forms. Check in with ease. Nearly 2 hours later and I still haven't been called in. Everyone who was there when I got there had left, new people had already been seen. I get called back to the desk because they think I never checked in. Nope I did, and they just forgot about me. I ended up walking out. It was fucking ridiculous. People came in LATE. And still had been seen before me. I didn't go in for anything to complex yet they lacked the ability to manage their patients correctly. I will never return this branch.