Slowest movers on the planet. Took more than twice as long as they estimated because half of them…read morewere not in good enough shape to move literally anything. We chose them because the price was less in the estimate but ended up being more expensive than the all of the other guys because they took so long.

Zero Stars horrible owner place is all run on lies. Never use this company for anything it's…read moreservice contracts and outrageous fees are garbage. save your self the nightmare use another moving company.

Absolutely terrific company! Right from the get-go Wade senior returned my call, set up a date, and…read moregave me the price. Even when escrow didn't close on time, and I had to change the date, he was courteous and understanding. It was a big move and took two days, (even though it was only 50 miles) but Wade and Nick made it go so smoothly. They were prompt, efficient, professional, and really nice guys. ALL of our furniture and belongings arrived in perfect condition. They were patient while I decided where furniture should be placed, and they put all the boxes in the rooms correctly according to the labels. I was concerned about the price since it was per hour, but there was no need to worry; those two men worked so hard and efficiently. The price was more than reasonable. I hope I don't have to move again, but If I do, I will definitely call Wade from We Move! Deborah G

These guys did a great job for us. They showed up on time and went right to work. They weren't…read moremessing around and moved fast. Ended up being two full truck loads and a solid 10 hours of work. They also brought packing materials and packed up anything that we missed. Overall we had a good experience.

I recently retired and moved from the Sacramento area to Chico and thought it would be more…read moreefficient to move myself with rented trucks and movers in both locations. How wrong I was. I had driven my rental truck to Chico and waited for the two movers I had hired off of the U-Haul website. In our phone conversation I was assured stairs and heavy objects, including pianos, were not an issue. When I met them, I had great hesitation as to their ability to lift, carry, and move heavy boxes and furniture. The two movers had problems moving simple items out of the truck and took numerous breaks. My teen grandson and I had to start moving boxes and items just to get the truck unpacked. To make matters worse, the furniture dolly holding my very heavy and antique upright piano had broken during transit. Moving it was tremendously difficult and when the movers begin to tell me they could move the piano down the ramp, in spite of the broken dolly, I became very upset and had no faith in their abilities. I quickly Googled movers and Sorenson Moving and Storage came up. I called and asked if anyone could come right away to help and direct the move of my piano and was referred to Rick's son, Richard. I was very upset and I'm sure he could sense my anxiety over the phone and assured me he would have help there immediately. I told the movers not touch the piano until help arrived. True to his word, he arrived with another gentleman, and basically transferred the piano to another furniture dolly. The two of them, with minimal assistance from my hired movers, moved the piano off the trunk, inside my new home, did most of the work to transfer it off the dolly and got it placed where I wanted it. Without this help, I know my piano would have been destroyed. I am so grateful for the help, assistance and expertise these two men brought to my move in spite of the hired movers. I know I have one more move in the future and when that time comes, I will call Sorenson's again, this time to take care of my entire move!

In preparation for an out-of-state move, we contacted several well reviewed businesses here in…read moreChico and asked for quotes. Three of the four did come to our location and were to provide a quote. We did ask for three-four quotes due to the complexities of our move, thank you Covid, and gave everyone the opportunity to put on their thinking caps and come up with figures that made sense and wouldn't put us into one of the cardboard boxes we were moving our things with. Rich Sorenson called prior to our appointment to get a sense of the dates we were thinking about and to be the first on the planet of cell phones to ask where we were located. That never can be a good sign when you're getting ready to hire a moving company, amirite? He showed up without a mask (smack in the middle of Covid). We gave him one of our prepackaged spares since we're a first responder family. He claims he must have left it on the ground at the gas station. Nice. Asked a lot of questions. Took measurements. Seemed checked out (this isn't our first rodeo when it comes to getting estimates and moving). And then crickets. No email. No quote. No phone call. And yes, we did check our spam. Unless he was emailing in broken English from Nigeria, nothing in the spam box was from Sorenson's. I did read another review that spoke of the same net result. I feel bad for the employees who are missing out on work because their estimator is slacking off. But I can't be bothered with making a follow-up call to light a fire under the owner's son's butt when I found some phenomenal out of state movers here locally that were johnny-on-the-spot with their estimates. If you're like us and looking to move out of this godforsaken place, you might want to check out the smaller guys who are working hard to make a name for themselves.

I had a quick move come up without much warning, and needed movers fast! A friend recommended…read moreButte Moving Company, so I called and they were so helpful, and their price was great! They scheduled my move as quickly as I needed it, and were prompt, efficient and done in record time! I would highly recommend anyone who needs things moved to give them a call. Thanks guys! Bobbi McCart

They came in a uhaul they rented that was a bit small but they were nice guys and they got all but…read more1 thing to fit and because it was special to me I opted to move it myself. My table got chipped a tiny bit but for a casual move with nothing super valuable they did a stand up job.

Excellent customer service! The mgr went above and beyond. Affordable prices! I recommend this…read morestorage.

Bad business. Owner is a weirdo, showed up 20 mins late, office smells like weed, and he will rip…read moreyou off. Your gate code works half the time, it also seems like there are people straight up living in the storage units so yea don't put your stuff here.

I had a few heavy items and some furniture that I needed help moving. They were very courteous and…read moreprofessional during the whole process. I am glad I chose Chico Independent Moving!

Was told to expect delivery between 12-5. Came an hour late and never called to let me know. Left…read moreitem in driveway, not even at door.

We needed a crew with a piano dolly and experience to unload an upright piano we agreed to 'store'…read more for a friend - we definitely came out ahead on this one! Steve communicated clearly and quickly and arrived on time to do the job. He and his 2 employees were friendly and expert. They worked slowly and smoothly and they got the piano onto the dolly, unloaded it from the truck and got it up the 3 steps to my small front porch, then made the lift to get the piano off the porch and over the threshold and into the house. Then they maneuvered it to where we wanted it, and very slowly, gently and carefully moved the piano off the dolly and onto the floor. Every move was done slowly and smoothly with an eye on keeping the piano balanced on the dolly - even though they had to shift the way the piano say on the dolly to get it up the stairs and into the house, it was all smooth, slow and gentle. Great job - I highly recommend them!

Nightmare, you'd better of renting a U-Haul and moving YOURSELF than these guys! They over…read morepromised and under delivered! They quoted me a price of 1100 to move from Chico to Napa, the price was to include packing and Unpacking of my things! There were supposed to show up at 9asm with a crew to knock out the packing the night before, THEY ACTUALLY SHOWED UP AT 6pm, without Boxes, or BOX TAPE or Bubble wrap or anything, and no crew just two of them, Luckily I figured out I was in for a screwing days before when they wouldn't return my calls for days on end. Since I couldn't contact them, I pretty much moved my high value and important the previous couple of days with my Dad and a Pickup truck. THANK GOD I DID! Since I could contact them, and they wouldn't return calls left for them the week prior ti the move, I wasn't counting on them at all. Imaging my surprise when they finally called me at 1030pm the night before they are supposed come over and pack me up. During that conversation I learned that they wouldn't be able to pack till after 4pm the next day. Which would mean we would be at it till the wee hours of the morning, as I had to go from Napa to Salinas thursday after the move I needed to be in bed around 9, so I decided to stay up late and pack my stuff MYSELF! LUCKY I DID SINCE WHEN THEY ARRIVED THEY WERE NOT PREPARED TO PACK ME AT ALL! THE NEXT DAY, WEDNESDAY 4pm came and went without movers, so did 5pm, and finally at 5-30 I called to see what was up, (Still enough time to call a replacement company!)they said they were on the way over and would be there shortly, .... I waited! By the time they arrived I had everything packed EXCEPT the dishes in the Kitchen. So I asked if they had any buble wrap, nope of course not, WHGAT WAS I THINKING! n I used towels and shirts and stuff to pack my breakables while they loaded the packed boxes into the truck. We argreed thatthey woyld be over the next morning at 8am to move to Napa. 8 came and went, 9 came and went, 10 came and went 11 came and went, NO CALL, even looked for smoke signal, the sky was blue. My friends had started a pool to bet on If they would call, and when. Finally at 12-30 hey called and were on the way over, RIGHT, we did this one before! I called my Mom and asked for a HUGE favor to have her drive down to Salinas to pick up my Dog, Charlie, from the pet hospital where he was recovering from his emergency surgery. Luckily she could and would, but I would owe her! When they finally arrived they were able to load up my things fairly quickly, they packed NOTHING, and they insisted that would dismantle my Ikea Queen size bed, WHICH THEY WERE UNABLE TO. I AM DISABLED and have lost most of the use of my hands so basically I had to leave my bed, as I can't dismate it, AND will now have to buy a new one, When they quoted me a price we said agreed to $1100 to PACK AND MOIVE, THEY DIDN'T PACK A DARN THING, AND SINCE THEY SHOWED UP WITHOUT A SINGLE THIUNG TO DO Packing, it was plainly obvious, they NEVER intended to pack me, and I was in for a screwing the entire time. Once ALL MY THINGS were in the truck, they wanted to be paid. I told them I did not need them to haul away the stuff from the Garage, and we were just doing the move part of our agreement. So I paid him the $1200 in cash, and he had the audacity to WHINE that they were expecting $1,500. Well I was-expecting to be PACKED, I was expecting my bed to be dismantled and I was expecting them to arrive ON TIME ready to work. I single handily load more of the things than the two movers did! When we got to Napa they basically just threw all the boxes into the living room and took off. Nothing was unpacked, matter of fact the boxes didn't even make it into the rooms for which they were destined! Moves are NEVER fun, and I chose these guys because even though theyr quote was HIGHER than 2 men with a Truck, it was SUPPOSED to be a hands off move, with them doing the work. Nothing could have been FURTHER from the truth! ALL I CAN SAY IS, UNLESS YOU LIKE PAIN, and do't respect yourself enough to hire quality mover, DO NOT USE THESE GUYS! I highly suggest looking into Two Men with a Truck, these guys are USELESS. When they didn't call me back in over a week, I should have made arrangements with TWO EN AND A TRUCK, and got the move don e right!

Our experience with Eddie and his crew was great. They arrived on time, work very hard and we're…read morevery careful with our belongings. We needed a crew to move our house hold goods to the garage and back after new flooring was installed. The price was more than reasonable. I would use them again!

I was thoroughly impressed with the job these guys did. I hired them to unload a Uhaul truck at my…read morenew place after I'd packed it to move. After calling to confirm, they showed up about 15 mins early, got an idea of how I wanted things situated, and then they flat out worked their butts off. Both guys were personable, professional and careful not to damage anything. I really would recommend them to everyone! I've never used movers before, but after yesterday, I'll never move without them!