Dr. Vasa should get 6 out of 5 stars. She is the best of the best…read more But if you cannot get an appointment scheduled because the front desk NEVER picks up the phone or returns calls, and there is no other option for contacting the practice, that defeats the purpose of having a medical practice. Clearly, from other reviews, this is a recurring issue that has not been addressed in years. Office manager needs to get on this and front desk needs to be better staffed. Worst of the worst.

I like Dr. Ghafouri, but I give this practice 1. The staff do not answer the phone or return…read moremessages. They need to hire more staff to answer the phones. Dr. Ghafouri's medical assistant never returns messages. This is extremely frustrating, especially when trying to ask a simple question to needing a referral sent to another doctor.

They make you sign a waver saying you will not sue for malpractice. Arrived 10 minutes early to my…read moreappointment. I waited an hour to be seen and it looked like I was going to wait longer. I couldn't wait and told the receptionist I had another appointment to get to. She never apologized or offer to pay my $95 dollars. Yes, you need to leave a $95 deposit when you make an appointment. Also, as expensive as it is, I shouldn't have to be weighted and measured in front of the waiting room. The office felt crowded and outdated.

Knowledgeable doctor but for every follow up you need to have your own list as doesn't appear she…read morereads over your file before seeing you. Extremely pricey so be sure to ask as prices go up a lot between visits and she charges by the minute. A full hour appointment will set you back about 1000 I think so really for those where money is no issue.

Very professional office that is very detailed in their diagnosis and treatment...from the front…read moredesk, the nurses, and the doctors. This office is top notch and highly recommended.

I was surprised this particular surgeon and his practice were not listed on Yelp. Dr. Homayoun…read moreHashemi needs to be acknowledged for being a top-tier surgeon with a great deal of ethical savvy. I needed to have a Fistula implanted in my arm. I called his office and they told me I'd have to wait a month just to have a consult with him and that I'd have to drive out to Manasses - which was odd since he has offices closer to where I live. When I informed Dr. Hashemi about all of this, he got genuinely angry. He told me that new patients or patients in dire need were to be seen right away. He went a step further, and handed me a list of people to email about this issue so it wouldn't keep happening. It was at this point that I really liked and trusted this man implicitly. Ordinarily I would have had to come in again just to have my ultra-sound on my arm, but he insisted on doing it that day. And after a 20 minute wait, that happened. They scheduled my procedure and back home I went. On the day of the surgery, he specifically pushed my procedure to first. I felt special. This man deserves all the accolades he receives for being nice, highly competent and actually cares for his patients. Never did they make me feel like a numbered lab rat.

Providers and staff are great! Very accommodating to my requests. I recommend this practice to…read moreanyone!

Needed a form filled out, the nurse requested information via MyChart message on a Friday. I gave…read morean immediate response. Nurse thanked me and said she would forward to the provider (Catherine Matkowski). On Monday at 8:30 am the office sets up a video call for 3pm. At 2pm, the provider sends a MyChart message that nobody has responded to the nursing staff and she doesn't have the information from me, but filled out the form to the best of her ability. Nobody shows up to the 3pm video visit. Is it possible that nobody in this office talks to each other? I called to follow up to see if the nurse gave the info to the provider. The male office staff continues to read my conversation verbatim. "Can we ask the nurse if she gave the information to the provider?" He proceeds to read my the messages from MyChart again. I thank him but let him know that I have access and ask if he can ask whether the nurse gave me the information to the provider he reads me the same message from MyChart...that he just read... which implies that the nurse did NOT give the information to the provider. He refuses to let me talk to anyone else and keeps interrupting and talking over me. While I have REALLY enjoyed Michelle Alvarado and Jacklyn Rector, I am hesitant to recommend this office as it seems nobody talks to each other and the male reception staff is argumentative, dismissive of women, and unable to answer simple questions.

My family have been to see Dr. Gluck several times over the years. I would highly recommend him and…read morehis staff. The office staff are great and very helpful. Dr. Gluck would listen to my concerns, I never once thought I wasn't heard. A very caring man and doctor, one of the best. Thank you and god bless.

I've had joint/knee issues for a majority of my life (loose ligaments, bunions, carpel tunnel…read morehotness, every joint in my body cracking for no reason, obscure double jointedness but not in a cool kind of way, etc.) and his reccomendation wasn't unnecesary surgery, it was proper excercise. I'm a runner, I lift weights, and I love hiking - prior to Dr. Gluck general practioners said, "well, just do no impact excercises" to which i replied, "i don't understand". I was prepared with this entire explanation of how low/no impact excercise simply wasn't an option for me, and i didn't even need it. Apparently, excercise (in my case) actually HELPS with my loose ligaments, wouldn't you know, building the muscles around the areas which support those ligaments is actually better than complete neglect? I have to go back to him to get a Doctor's note to get an ergonomic keyboard and mouse for work (to match my pocket protector and horned rim glasses), and am glad to do so. Also, the location is right around many other doctors as well as the PW hospital, so depending on what you need, it's possible to knock out a few doctors appointments in one day (particularly if you don't work anywhere near manassas and driving out there to go to the doctor is a pain).

Terrible experience. No interest in the people he is treating. Doesn't explain care process or…read moreattempt to connect with his patient

If you're looking for a place to heal, look no further! Everyone listens and cares! The facility is…read morepristine with an abundance of options to help you on the road to recovery. I feel blessed!

The entire staff was professional, helpful, and very nice. The therapy was very effective and each…read moresession pleasant.

Providers are excellent! Lab was excellent! Receptionist was blatantly rude, angry and…read moreunprofessional to my wife and daughter, twice on the same visit. Very disappointing. We may need to look for another family practice for our family of five if this happens again.

I am not sure what happened to this office and drs. I had an annual check up and the lazy Dr only…read morecame in to ask me a few questions and gone within 5 mins. No surprise to see all the one star reviews here.

I had a nightmare experience. Came jn for a preventative colonoscopy. The PT (or maybe NP) who saw…read moreme began asking questions. I realized she was trying to diagnose me and told her I was here for preventative procedure, and I wasn't authorizing any diagnoses. I received a bill for diagnostics and my preventative procedure turned into a diagnostic colonoscopy with a $4000 price tag. I canceled the procedure and questioned the bill for what should have been a preventative pre-screening. One of the office staff, Irene, listened to me and worked with the office to get the coded corrected to diagnostic. The billing dept has refused to make the change. Irene is an angel who really attempted to help and to correct the error. This place is all about overbilling and fraud. I will be reporting them to the State Insurance Commissioner. STAY AWAY!

Friendly staff all around, procedure was great -- BUT absolutely would not recommend this place due…read moreto some very serious flaws in their billing process. I was told (and it was noted in their system, and recorded via audio) that I only had to pay a copay of $20. That turned into a $250+ bill -- which I am now having to pay a year later. So -- unless you are okay with a mystery bill (which you will have to pay), I would strongly recommend going to a place with better billing practices. I'm not the only review stating this. It looks like a pattern, unfortunately.

I was having some pain in my left wrist and had seen another ortheopedic doctor about it and he…read morewasn't sure what it was. I went on Washingtonian.com and looked at the top doctors and found Dr. Subir Jossan on the list. He was also a hand specialist which was a bonus for my condition. I made an appointment. It did take the receptionist a long time to enter my information. She didn't ask if I was a new patient until later and had to enter my info all over again. My GPS didn't get me to the building. I drove around a bit until I found it. I tried calling the business but I could reach a live person. That was a little frustrating but I finally found the place. Plenty of parking available. Check in was fine. Dr. Jossan is one of the best doctors I have ever met with. He has the best bedside manner. He's smart and funny. I really didn't have to ask many questions because he was so thorough explaining everything. I highly recommend him. I ended up being diagnosed with tendinitis and got a cortisone shot. I didn't have any big problems with customer service and the service I received from Dr. Jossan was worth the visit.

Absolutely disappointed with the office staff…read more A day before my appointment they send a cancellation notification and no courtesy to call for rescheduling, as if they are lord forkland and we have to take the trouble to call them back. This is not a free service, we pay high dollars for their service so this office staff and its management needs to treat the patients with dignity and good customer service. When I called I was told, take it or leave it and no better alternative was provided. Ruth and pathetic service from their front office is simply unacceptable.