We had to find boarding for our 3 dogs in short order as we had a family emergency out of town…read more None of the dogs had ever been boarded before so we were a little nervous on how they would do. We checked out Kritter Kare's Howliday Inn and a few other places near us on a Tuesday and the dogs had to be boarded starting Wednesday. We choose to use the Howliday Inn and I'm glad we did. The facility is clean, modern and welcoming. The 3 staff members we interacted with with were friendly, knowledgeable and professional. There is a large inside common area for the doggy day care and at least 3 outside play yards. I was shown two boarding areas and we were able to keep our 3 dogs together in one area which really seemed to help with any anxiousness they had about the new and unexpected situation. They were super accommodating to our needs of a very early drop off and a very late pick up due to the last-minute out of town travel. They communicated with me after the drop-off, providing updates and even pics on how the dogs were doing. The rates were fair/comparable and communicated up-front . The short story is the dogs were well taken care of and seemed to have a good time. I certainly recommend this business and will use it again if we need to board any or all of our dogs again. BTW - they also offer day sitting/playtime and additional services that can be performed while your dog is boarded such as grooming and nail care. Thanks to Jen and her staff for helping out in a hectic time and we're so happy that everything worked out great for the dogs.

Our dog loves it here but you can never get in for daycare or boarding. It is clean and the…read morepeople are pleasant. We have failed getting in even calling a week or two in advance for daycare.

I have been looking for a good place to take my dogs to get groomed and I believe I found that…read moreplace. Lucky Dog groomers did a phenomenal job on my dogs. They were in great need of being groomed and that is what we received. They look adorable. I love the attention that they took and gave for each dog. We will definitely return to Lucky dog. Also, I believe that when you compare them to other places, they are one of the most affordable places with quality grooming.

We have been faithful clients of Lucky Dog for 4 years+; always felt very good about how our 12 yr…read more old dog was treated. She often trots in, and seems very comfortable inside the building. Her hair looks great, and she smells lovely. Most appointments take about one hour 30 min. So,what happened last week seems unusual and upsetting. We dropped her off at 10:20am, , and expected she would be ready by noon. We never got a message or text, so we called before noon, and was told she would be ready at 3:30pm. WHAT... WHY... the response was they were very busy, and short staffed. Why didn't

Kranky K9 has been an incredible experience from start to finish. The training is effective,…read moreprofessional, and tailored to each dog's needs. You can tell there's real passion and knowledge behind the work. My dog has improved so much in behavior, confidence, and obedience. I highly recommend Kranky K9 to anyone looking for reliable, results-driven dog training.

I can't say enough good things about this facility and the program! You do not just get a cookie…read morecutter trained dog at the end of your session. You get to build such a deep foundation and relationship with your dog using an owner/dog centric approach. My dog and I look forward to training and the attention and work that she craves to give me every day is entirely due to Bo and the Kranky K9 philosophy and approach to training. If you trust the process and put the work in there is no way you could be disappointed!

Zach took 20k for a supposed diabetic service dog, for my 3 year old grandson. The dog was…read moreabsolutely not trained. Wasn't the dog we were promised. I had to take the dog to another place in Vegas to be trained, for another $5k. Zach refuses to return any money. They dog Wasn't even registered. He is a fraud. Please don't do ANY business with him. He will block you and quit communicating.

I'm not one to leave reviews, ever, but our first kenneling experience has left us never wanting to…read morekennel our dog ever again. It started on Friday, June 19th, when I dropped my 8 month old Husky-German Shepherd off. I waited in my car and watch as he trained another husky. When I entered the building Zach said "Sorry about that. Huskies are fine until they don't listen, then I'm just an asshole." Red flag one, which should have made me turn around and leave. Furthermore: I left instructions online for medication and food administration and in person we verbally talked about it. All he had to do was give 1 pill. That's all. We decided to leave our trip early and come home late Saturday night, the next day. We asked if my mom could pick her up at 8 pm, the response was no. So we asked when the earliest we could get her Sunday was, which was 10 am. We thought that's fine, we will get there right at 10. When we got there at 10 on Sunday morning she was happy to see us, of course! We asked how she was and he said good. He then proceeded to say, when she got out of the kennel this morning she had peed as he let her out, so I apologized if she smelled. Thinking to myself, well that's okay she wasn't in it or anything so she can't smell that bad. He said he sprayed his "magical spray" on her to make her smell better and kill bacteria. He asked if she smelled but it's hard to tell when you're in a dog kennel that smells like dog regardless. We asked how play time on Saturday went and his response was "It didn't happen because my mom decided Father's Day was that day". So we grab her bag and leave and we get in the truck and are isolated from the dog smell and all we smell is urine. We had to immediately take her home and give her a bath because she smelled horrible. Her whole body- tail, TOP of her head, collar (which i washed friday- so I know it was clean), belly, back, literally everything!! So there is no way she just happened to be right then So as we drove home, I opened her bag and low and behold there was her medication pill I had asked to be given. One pill. How hard can it be? So in the 40 hours our dog was kenneled, after a fresh bath beforehand: she came home smelling like urine requiring two baths, not been given her medication, and what sounds like minimal contact or socialization all weekend. I would never recommend this place to anyone.

I am most grateful to have had a pet/house sitter for my 7 cats and 3 dogs that took such great…read morecare of them while we were gone. It is the first time we left them to anyone other than family andLauren's daily emails and photos were not only informative but alleviated my anxiety regarding their care. Her concern, care and treatment of them was as if I was there myself. We returned home to a spotless house and happy well cared animals. I am most happy with her service and highly recommend it to anyone who wants a caretaker to watch over their "four-legged family" as if it was their own.

Our family is a newer client, but have already used Lauren for overnights and drop-in visits and we…read morelove her! Her level of communication is above our previous sitters, she replies to messages quickly and it's so nice to get an update with each visit plus photos. It was a pleasant surprise to come home to a "welcome home" setup, complete with report cards on how the kids did, and a super thoughtful touch was her asking for a touch base to make sure we got home as planned and the pets didn't need any additional checks. Sadly, we had to say goodbye to one of our fur babies last week, and after her drop-in, she left a sympathy card for us with the sweetest note. I never would've expected that and it was so touching. It's easy to see pets are her passion and I'm sure everyone else at Theuerkauf's is just as great, we've only just interacted with Lauren so far. I've already recommended their services to multiple friends!

For anyone who may be on the fence about using Pawsitively services, there's no reason to hesitate!…read moreIt will be a lifesaver for you and your pet/s!!! They are reliable, professional, caring, and very trustworthy! I can't say enough about this little business and how much I rely on them and how fabulous it is to do business with them!

Seriously can't recommend highly enough. We just relocated out of the area after 18 months of…read morenearly daily dog walks with Pawsitively and they were one of the hardest things to leave. My dog loved all of his caretakers who came to visit, and my family and I loved the daily reports and photos sent. We could all tell how much each person who helped us cared about our pup and gave him their undivided attention during their time with him. A friendly and trustworthy business you can absolutely trust in your home.

I wish I would have used this animal clinic during my dogs lifetime. I had a dog that needed to be…read moreput down and the vet I took him to had no availability. I called Fairview Heights Animal Clinic and Laura was so helpful getting me scheduled as soon as she could. When we arrived with our dog she took us right in as she knew our dog was in pain. Megan the Vet tech and Laura explained the process, costs, etc. and they really cared about our dogs comfort and ours as well during his last moments. The Vet Dr was extremely caring as well. "I never seen a better clinic or caring people as Laura, Megan and the Dr were to us and our dog". Very reasonable priced as another Vet tried to take advantage of our situation when we called. Thank you Laura, Megan and the Dr for your outstanding caring and customer service. If we ever get another dog we will definitely give you our business.

My doggo is high anxiety, they treated her kindly on her first exam today. They got her into her…read moreroom early avoiding any extra stress. They explained costs over the phone. I was able to prepay with no surprises other than heart guard which I had anticipated. Fast appointment time. Overall friendly staff and caring veterinarian who explained things well. Cost was not unreasonable compared to her last vets office.

I highly recommend using country estate kennel! They are great with my dog Gibson. He loves going…read morethere.

We have never had to our 3 yr old Australian shepherd Rebel. I felt guilty doing it. After picking…read morehim up today I would certainly board him again here. And will start getting his grooming done here. Staff made us feel very comfortable calling them to check on him. He looked great,

Good service..Friendly service..Reasonably priced. I switched vets and pretty satisfied with this…read morelocation

If you love your pets do not take them to Animal Hospital of O'Fallon…read more Putting aside for a moment that the inside of the place is cold, hard, and shabby like an Eastern Bloc morgue, the vet techs cannot complete simple tasks like reading the location of a clinic printed on a past vet record. Apparently, differentiating between "Illinois" and "South Carolina" is not something they teach at vet tech school. But if they can't get basic literacy right, then what else are they screwing up? I wanted to understand what was going on because my cats can't speak for themselves and it's my duty to protect them. Then out of nowhere, the veterinarian, Dr. Schilling, accused me of "insulting" the vet tech. This is a lie, one that goes to the very heart of Dr. Schilling's character (or lack thereof). But even before that, speaking with Dr. Schilling was frustrating because she does not converse like a medical professional or even an adult. If concern for my pets makes me a bad man -- if concern for my pets makes me "insulting" -- then I'm guilty as charged. But I suspect everyone reading this review is guilty of the same. I rounded up my little guys and immediately got them out of that dark and sad little place, away from these insane and unprofessional people. As other reviewers have noted, it's important to keep in mind they'll take your money long before they see your pets. I understand why now.