Always friendly & professional and then can actually trim my dogs nails! He's a big baby about thatread more

Very kind people work at Kennelwood. Take good care of your animals! Always pleased with the…read moregrooming!!!

I have been looking for a good place to take my dogs to get groomed and I believe I found that…read moreplace. Lucky Dog groomers did a phenomenal job on my dogs. They were in great need of being groomed and that is what we received. They look adorable. I love the attention that they took and gave for each dog. We will definitely return to Lucky dog. Also, I believe that when you compare them to other places, they are one of the most affordable places with quality grooming.

We have been faithful clients of Lucky Dog for 4 years+; always felt very good about how our 12 yr…read more old dog was treated. She often trots in, and seems very comfortable inside the building. Her hair looks great, and she smells lovely. Most appointments take about one hour 30 min. So,what happened last week seems unusual and upsetting. We dropped her off at 10:20am, , and expected she would be ready by noon. We never got a message or text, so we called before noon, and was told she would be ready at 3:30pm. WHAT... WHY... the response was they were very busy, and short staffed. Why didn't

Excellent care very knowledgeable with a very friendly staff. Always taking time to get to know you…read morepet and their needs and dislikes. Sincerely Cindychapman

I went here for a year or a year and a half because it's the vet that the rescue I adopted my cat…read morefrom recommended. They were great for a while, albeit it expensive. Then, my cat started experiencing tooth resorption, and they wanted to charge me $800 to pull a single tooth! Ended up going somewhere else where I paid half that. Everyone there is very friendly and the location is clean but I can't recommend them unless you have a *lot* of disposable income.

So I hear great things about the day care, but what about the grooming?…read moreIs the grooming a reasonable price? I dropped my dog off today. It took them 2 hrs and 30min to bath my dog. I was getting really nervous cause it usually doesn't take them that long. Finally they called me to pick him up. When I got there It took them 20min to bring my dog out from the back. when they brought out my dog. they cut him and said it was a itty bitty scratch. when I got home and looked at it. It was this big GASH!!! very DISAPPOINTED!! My dog is only 2Ibs and 11 months old. I WILL NOT BE COMING HERE AGAIN!!! They still made me pay for the big gash that they did to my dog. I'm honestly so frustrated that this happened!!!

Would I start my dog-boarding experience here? Probably…read more Knowing what I know now, would I stick with it? Absolutely not. And that's an honest shame. I have sincerely loved shopping at and getting Hank groomed at Whisker Bones' home store for the last year. The staff is incredible, the treats are fantastic, and Hank's grooming has been so perfect! I really hoped the boarding facility would live up to the parent company reputation, but I was sadly so mistaken. We took our dog (a golden retriever puppy who lives up to every stereotype of such) to the mandatory screening/interview session to see if he could be permitted to attend daycare or boarding- standard practice, good idea, I totally agree with the concept. However, the assessor (I don't know his name, but he's a young man with a nose ring) brought in two very aggressive dogs who upset mine. My husband had to pull the "host dog" off of ours on two separate occasions because it got way to aggressive and dangerous. The host dog growled and barked, bore his teeth, and actually jumped all over our dog- twice! The assessor also said the host dog had earned the nick name of "the controller" since he apparently didn't like other dogs and felt the need to control them. Then, the assessor "evaluated" our dog on a scale of green light (passable), yellow light (cautionary, should not board), and red light (no day care, no boarding, beware), and considered our dog "yellow light" due to his "aggressive behavior." When in reality, the host dogs were so aggressive that hey had earned nick names for themselves as such, and my husband had to physically pull the host dog off of ours. It was truly such a heart breaking experience. I cried on the way home because I was so upset about the treatment of our dog. I'm sincerely disappointed, and I hate to give negative feedback, but I feel like it's very important that I share this experience. Club WB might be too new to see their weaknesses, but I would start with the assessor and the dogs he chooses to mingle with incoming pups to get a real pulse for it all. Today's experience was an actual true shame.

We recently started daycare for our puppy at TTI at the recommendation of our trainer & absolutely…read moreLOVE it! So good for socializing our girl & we plan to board in the future with them. They have camera access which we really appreciate for peace of mind. Our girl comes home so tired from having so much fun, and is excited to go back! When we arrived today she RAN to the staff so excited to go back and see her friends!

This is the greatest place ever for your dogs. Our dogs have a wonderful time there. It's the best…read moreplace to leave your dogs, plenty of playtime and TLC. They can walk outside or inside and it's amazing how the dogs get along. Don't be afraid to try them.

We took our boy there when we left for 5 days. Michelle had first met us at a park and explained…read moreall of her business practices. She also asked me several questions about our dog and took notes. I could tell instantly that she is a dog lover. While we were gone, she sent me photos of him and gave me updates. He was much happier sleeping in a home (vs an outdoor kennel) and she even provided the dogs an outside kiddie pool to enjoy. When I picked him up, she seemed genuinely sad to see him go. Normally, he jumps up on me when I've returned to a boarding businesses to retrieve him as he is so happy to go home. This time, he was very calm and took his time hopping into my vehicle. I could tell he was well cared for! The price is fair and comparable to other boarding places. We have found a new caretaker for our pet!

From the owner: The Dog's House specializes in the personalized care of your pet by exercising, socializing,…read moreplaying, and being closely watched and loved by a professional pet sitter.

I highly recommend using country estate kennel! They are great with my dog Gibson. He loves going…read morethere.

We have never had to our 3 yr old Australian shepherd Rebel. I felt guilty doing it. After picking…read morehim up today I would certainly board him again here. And will start getting his grooming done here. Staff made us feel very comfortable calling them to check on him. He looked great,

I wish I would have used this animal clinic during my dogs lifetime. I had a dog that needed to be…read moreput down and the vet I took him to had no availability. I called Fairview Heights Animal Clinic and Laura was so helpful getting me scheduled as soon as she could. When we arrived with our dog she took us right in as she knew our dog was in pain. Megan the Vet tech and Laura explained the process, costs, etc. and they really cared about our dogs comfort and ours as well during his last moments. The Vet Dr was extremely caring as well. "I never seen a better clinic or caring people as Laura, Megan and the Dr were to us and our dog". Very reasonable priced as another Vet tried to take advantage of our situation when we called. Thank you Laura, Megan and the Dr for your outstanding caring and customer service. If we ever get another dog we will definitely give you our business.

My doggo is high anxiety, they treated her kindly on her first exam today. They got her into her…read moreroom early avoiding any extra stress. They explained costs over the phone. I was able to prepay with no surprises other than heart guard which I had anticipated. Fast appointment time. Overall friendly staff and caring veterinarian who explained things well. Cost was not unreasonable compared to her last vets office.

I just wanna say... it's been 1 year and 3 days since I've involved myself with this place. Tried…read moreto not think of it to be honest.. I have wanted to leave a view so many times.. I used to hold so much resentment for this facility and I still do really.. My cat passed away a year ago on this day, August 23rd. Three days prior of her passing, I took her to this place... When I dropped off my cat to be groomed. I never expected that three days later she would have died. And I can't help but think that, Her experience here had something to do with it.. My cat had regular checkups at her vet, so I was never made aware that there was an underlining health problem with my sweet baby. My cat had also never been groomed before. I found this place and read a couple of good reviews but I guess I didn't read enough of them and I certainly didn't read them on Yelp... If I had I wouldn't have chosen this place. I made it clear to the owner that she had never been groomed before, let alone a full on soaking bath. I just took her there to get her ears cleaned and her nails clipped. I asked about the dander in her Fur, and if it could be removed without a Bath, she said that she's looking a little oily and that she could probably use the bath and I expressed that she's never had one. And she said no worries I'll turn on the water and see how she does. After she cleans her ears and clips her nails. She tells me that she seems to be doing okay with the water. And that she'll go forward with the bath.. i said ok ( I assumed that for someone to work at a cat grooming place that they're experienced in bathing a cat.) So I proceeded to go to my car and wait until she was done.. I came back in about 20 minutes later and I could hear my cat yowling, While she was using a very loud machine to blow dry her.. When the owner comes out from the back she looked Like she had claw marks/bleeding scratches all over her arms and hands.( And they weren't there when I dropped off my cat.) Which made me believe my cat gave her a problem. I asked if everything was okay and she insisted that it was and that she did great. But something in me knew that wasn't the case. I honestly feel like she traumatized my cat.. Especially after getting her back to me, my cat definitely looked scared. Not to mention, the owner seemed very chaotic and spurattic with her movements.. ( I couldn't help but to assume, judging the fact that she might have been under the influence of something) 2 days later, I noticed a change in my cat. She wasn't acting normal and her breathing was very rapid. I took her into the vet and they informed me she is having problems breathing and her heart was inlarged. They explained it to me a CHF. (Congestive heart failure) And she died about a day later. The first thing I couldn't help but think was that her experience with the groomer traumatized her so aggressively that it affected her heart. And I also couldn't help but think that. She was uncaring and not really gentle with my cat. And probably forced her the bath and forced blow-dried her. And her poor little heart was probably pumping so hard.... I blame this place and I still kind of do. But just the experience that I had With that place in itself was unpleasant and didn't help to not convince me, it was the blame. I always think about my precious fur baby. But today's hitting a little harder, Being as I found her no longer with us on this day one year ago. I just wanted to share my story. Thank you for anyone who took the time to read. RIP LUCI 8/23/22

Ummmmmm.... I don't know what to think?!?!…read more 1. Barely answered the phone once we dropped off our cat. 2. No returned calls. 3. She sent pics of our cat! Obviously, she saw our missed calls and received our messages but chose to reply with a photo text. 4. Received an unpleasant photo of our cat, which made us concerned throughout our vacation. 5. Picked up our cat, he was locked in laundry room, she told us she didn't know where he was but went straight to a closed door. 6. When asked about our concerns, I believe she lied.