Overall good care. Usually no problems getting in to be seen fairly quickly. They are pretty good…read moreat working with you and your insurance and Dr. Lazar is good at spending time with you and listening to your concerns. My daughter broke her nose playing softball and we went to LeBonheur through E.R. And were able to follow up with Dr. Lazar less than a week later. We had seen him before in the past for adenoid issues my kiddo was experiencing. Staff is helpful and mostly courteous.

I've been dealing with severe sinus and ear problems for a long time. The doctor walked in and…read moreasked me what I was there for. He appeared to be listening, but obviously he was not. He never checked my sinuses and looked in my ears for a second if that long. My hearing is affected at times because of my issues. He told me there was nothing wrong and I needed hear aids. I have a serious sinus infection going on right now! I don't care if I need hearing aids, that's not the problem. The problem is he didn't even care to try to see if i had any issues, which I do. I am older and he just tried to sell me hearing aids. There is no way he made a correct diagnosis without checking me out for underlying issues. Terrible experience.

We love Dr. Touliatos and his nurse practitioners! He performed my daughter's ear tube surgery and…read morewe haven't had too many issues with her ears since then. Ms. Hayley Freeman is so sweet and always very patient and kind when checking my little 1 year old's ears. The people who work there are so helpful. You may want to check your insurance coverage though, because the only downside is you cannot see them with TNCare. Even if you do not use them for coverage, if it is showing active at all in their system, you cannot be seen by them, so just be aware. Depending on your insurance plan, they may be expensive but for what you get, it is for sure worth it. I have seen several of the nurse practitioners at their clinic for my sinus issues and they are always very helpful and kind. I also highly recommend NP Ashley Marsh.

I've been going to this practices for 16years. The standard of care is not short of quality care…read more The type of care given is always with knowledge and the latest technology to diagnose and improve your health. The office experience is professional and quick. Dr. T and Gena are my favorite.

Friendly from the time I got there. I had the best person to help me with testing. His name was…read moreTyler. He was kind and caring from the start. He knew his job really well. Explained everything to me that so I could understand. After that, I saw Dr. Shea. He explained all the procedures to me and the causes of what may be happening. He was very thorough and I have to give them 100%.

I had my first allergy test yesterday at Shea Clinic. The service that I received from Shophia…read moreGlidewell was excellent. She explained everything to me in a clear and professional manner. She has the ability to connect with the patients, also she is kind and friendly. I highly recommend this clinic. Rebecca A.

I waited 2 weeks for an appointment. They asked me to get paperwork off their patient portal,…read morewhich I could not access. I show up 30 min. prior to my appt to fill out paperwork. At this time, they inform me that I will need to reschedule!!! Really, I am 30 min early and I need to reschedule??? Because that is their policy!!! What kind of policy is that!! I took off work for this appt. they showed no regard for my time or my condition. They were only concerned about paperwork and insurance stuff!!!! forget the PATIENT, who is important here???? I would not send my dog here!!! My Vet has more bed side manner than this place!!

I scheduled this appointment after experiencing several bouts of vertigo. My only complaint is that…read moreit took nearly four weeks to get an appointment, because I specifically wanted to be seen by Dr. Paul Shae. That was understandable because of his reputation and patient load. I was seen within a reasonable time, and my case required several intricate tests. Dr. Shae was everything a Physician should be in evaluating the tests and explainng the results. And although Meniere's Disease was not the diagnosis I wanted to hear or accept, it is better to know my condition so that I can move forward with my treatment. I give this Doctor and Medical Practice the highest possible rating.

From the owner: Medicine and Surgery Of The Ears Hearing And Balance. Patients infant to Adult. Specializing in…read moreeffective treatment for hearing loss, infection, tinnitus, vertigo, Meniere's Disease. Cochlear implants and Hearing Aids. Board Certified.

Came back for our follow up and saw Dr. Long. We waited over an hour after our appointment time in…read morethe lobby, only to wait another 30 minutes in the exam room before anyone came in. By then, my poor daughter had been waiting to use the restroom, so she had just left when Dr. Long finally came in. I said, "Oh, my goodness. She just ran to the restroom! She tried waiting." He rolled his eyes at me, grunted, and said, "I'll be back..." Not another word. No "Hi, I'm Dr. Long," or "Gee, I'm sorry you wasted two hours out of your day because I'm overbooked," or, "You know what, I'll wait for her, since you waited SO LONG for me!!" Nothing. Just a grunt. Talk about rude. The actual exam that followed did not improve. I'm not sure if he tries to be funny and misses the mark, but he just came off as rude and uncaring. He basically said that there is nothing wrong with her, and to wait for yet another ear infection. Well, if I had seen you FIRST, rather than your NP, maybe you would have seen how bad her chronic ear infections get! This is exactly the concern I addresses when I tried to make the appointment. He just shrugged and told us there was nothing he could do for us. Well, because I do not intend to wake up at 2am to another crying daughter from excruciating pain, only to waste another god knows how long waiting to be treated so rudely by this guy, I will spend even more money to go see someone else. Someone who has more respect for the time and care of their patience. Avoid!

This place was filthy. Dirty office that looks like it hasn't been cleaned. The care was not…read moreexplained at all. It was very get you in and get you out for the money. It had absolutely nothing to do with the patient care. We will Never be back here, neither will anyone we know or care about that we know goes here. This was a disgrace of an ENT office and appointment. Save your money and your time, and pick a different doctor's office!!!!!

This unholy bureaucracy is what you get when you cross the vital, needed public services of…read morephysicans with the business plan and profit motive of Wal-Mart. You may wonder how a business so badly organized and incompetently run could survive the free market. For the answer to that, consider their high prices and the probability that they are raking in plenty of dough from patients' insurance companies. I could post a long, boring recounting of who-said-what here, but instead I'll sum it up this way: No one knows what's going on. No one makes sure that the things they say they'll do actually get done. No one follows up. No one listens to your messages. No one has a clue.

Very frustrating experience, primarily due to a lack of communications. Requested the doctor…read morecontact me to discuss/resolve my concerns, no response

If you have a child on dupixent and/or you are seeking allergy care/consultation for a child, RUN…read morefar away from McCulley Allergy. In a town like Memphis that is known for renown children's medical care, it is such a shame that institutions like McCulley Allergy exist in the same metro area. I will go and add a spoiler here, too: call MidSouth ENT and Allergy (901-755-5300). INCREDIBLE with children. We started our eczema journey when my child was 18 months old in 2022. After months of every type of cream, steroids, allergy testing, eliminating harmful chemicals in my home, we started dupixent shots at the East Memphis location with Dr. Zelig. Dr. Zelig has since moved to SC - and with that, all of the great bedside manner for children went with him. McCulley staff initially did the dupixent shots on my daughter (now 2 years old) - but the shot is designed for parents to do at home, so the staff really belitted me and made me feel like a nuisance coming in to get these shots. At the time, the EM receptionist (not the current one) NEVER answered the phone; she was generally just bad at her job (she's no longer there). I was willing to pay our $35 copay just to have another individual inject the traumatic shot on our daughter. After a few months of this, I eventually succumbed to doing the shots at home and our daughter developed extreme anxiety to bath time, bedtime...thinking that we were going to give her this shot. After consulting with our pediatrician, he strongly advised us to stop doing the shots at home as we were infringing on our daughter's "safe space." He warned that this could create a deeper anxiety issue. I went back to McCulley. This time, we went to the Germantown clinic, as the EM clinic is only part time and they always seemed overwhelmed. We were met with the same rude receptionist that is described in the other reviews. I persisted. We came in every 4 weeks. Then, one Saturday, I saw that they were open, so we arrived to McCulley to get the Dupixent shot. The overwhelmed shot nurse (African American, very pretty) looked at me and said, "Oh, we don't do those shots on Saturdays." The shot schedule is posted on business cards, signage; it does not differentiate between biologics and allergy shots. By this point, my daughter is in a full panic, screaming, realizing that she's going to get the shot. I pleaded with them. I explained how our pediatrician advised for us (mom and dad) to NOT do it because she it was causing such panic and anxiety in our 4 year old. The nurse just argued with me. She showed no sympathy for this scared little girl. I continued to stand my ground. Eventually, they gave her the shot, but said that they were really "doing me a favor" and they would look into "maybe" changing the shot schedule to be more specific. I left that office feeling helpless that this was our only option for dupixent. In late 2024/early 2025, we decide to go back to the EM clinic (the receptionist here is LOVELY; the only bright spot for this group). It's manageable for about 6 months. The EM receptionist is the only kind one - we see this as a win that we have one individual being kind to our 4 year old who still hates this shot. In June, my husband took my daughter for her shot in EM. My daughter is panicking, per usual. The staff seems annoyed that she has to be put in a room. My husband (who is always telling me to stay calm) comes home and says that the nurse looked at my daughter and said, "come on now. you are 5 and you can't act like this anymore." Completely dismissing my child. You know it's bad if my pretty chill husband comments on it considering all we had experienced prior to this. At that point, I was done. I also leave this with a message for Dr. McCulley and her staff: shame on you. One of the biggest blessings of 2025 is that we are now free from this cesspool of a clinic. Perhaps use the money dedicated to clinic expansion and use it on some training and development of your current staff.

I have no complaints with the staff. They have always treated me well. Not everyone has a great…read morepersonality but people have an off day on occasion. I have my days too. I highly recomend Dr. Beckford and his great staff. His diagnosis helped me to deal with an issue I had for 30 years and another specialist misdiagnosed me ... I felt like my case was difficult but Dr. Beckford explained the problem and explained how to resolve! What a great group!

Okay I want to add a positive review. I have seen several nurses, NP;s. and Dr. Beckford himself…read moreand received courtesy and prompt care from all. The staff up front has been pleasant and the wait time was reasonable.