I was excited to use this company and was sorely disappointed in their customer service. The…read morecustomer service/patient coordinator refuses to meet people where they need to be as far as scheduling is concerned and make things difficult to navigate. I was flabbergasted at the refusal to work with me in scheduling a new patient appointment. They are in my network and it was so upsetting that I am now scheduled with an out of network office due to the willingness of the new office I chose to work with me in scheduling.

The initial visit was great. When I needed something major done, the "bed side manner" was less…read morethan desirable. There was no explanation regarding the steps to the procedure, the dental assistant forced something into my mouth without asking me to open it, and I wasn't given instructions on what to do going forward until the next visit. Please take the time with each and every patient to explain what is going on and what they can expect.

The start of the appointment was great. Everyone was super nice, it was very warm and inviting. My…read morehusband hasn't been to the dentist in quite some time so we were looking forward to having this as his primary dentist for regular appointments. After the appointment, when it came time to pay, we were shocked to found out they wanted over $1,000.00 for the crown. I knew it sounded off and I started to question the receptionist about it. What I'm confused on is why they didn't give my husband or I before the appointment an estimate sheet. I've never had work done on my teeth without seeing a rough estimate after insurance how much it would cost. Due to inflation, finances for everyone is tough so to be told we had no choice but to pay the full amount for the appointment, I wasn't too happy. I don't think we'll back for any future appointments.

I have been going to Dr. Isaacs for many years. He and his staff are great. This is painless and…read moremodern dentistry with nice people and they also work with your insurance to get the payments. Try it, you'll like it!

The office staff is incredibly friendly and Bernice was wonderful. They provide excellent care and…read morecommunication, a very welcoming atmosphere and efficient. I truly appreciate how they value my time as much as their own. Dr. Springhetti is very personable.

Such an amazing first experience! I stopped in and instantly saw a mini chalkboard "welcome" sign…read more in the lobby with my name on it, as well as the names of the other patients visiting that day. Such a sweet touch. The staff at the front desk were super friendly and I liked how they texted me the forms to fill out during the week leading up to the appointment. I therefore didn't need to arrive early, rather right at my appointment time. I had hygienist Liz and she was so friendly too. She was very informative, explaining everything she was doing and why as we went through the appointment. I had put in the form that I was potentially interested in whitening, so she shared all the information with me (you can do it at home or in office). They also had a welcome package and folder for me with a free toothbrush kit. When I left, everyone told me to say hi to my husband who'd just been in the week before. I was so surprised that they remembered his name and cared enough to bring it up. My teeth feel super clean and I feel relieved to have found a new dentist!

Dr. Brown is a amazing caring doctor he is the best doctor! My friend was his patient for years…read moreand she had recommended Dr. Brown to me. Many years now my husband and me, and also my friends go to this doctor. My husband was not big fan of the dentists but now he is going to appointment as he is going to meet good friend. Dr. Brown is not working for money (really reasonable) he is working to help. He did a lot of work with my teeth and I always was satisfied 200%. This doctor that I can believe and rely on. I would like to give Dr. Brown 10 stars if I could.

I love Dr. Brown, Very relaxing environment, has friendly staff, has samples,…read more family friendly. Let you know what is happening at all times, make appropriate referrals, and work with your schedule.

Care is amazing! Dr. Brinson and staff are always professional, respectful and provide quality…read morecare. I am glad I found them as my dental provider.

I can't say enough great things about my experience with Dr. Brinson and her amazing team!…read more The office is spotless, modern and calming, all of the hygienist are gentle and professional, Randi Jo at the desk is so accommodating and helpful. Scheduling is a breeze! Dr. Brinson cares about her patience and has taken time to explain my treatments, answered my questions and made sure I was comfortable. I also appreciate how quickly I can get in and out of the office they are fast and efficient.

Excellent service, wonderful staff and easy to access. Really happy with this office and have been…read morefor years!

I have gone to Dr. Lande since early in my childhood, a very friendly man. Just had my wisdom teeth…read morepulled recently with zero pain, there is a reason I travel from out of state just to visit this miracle worker!

I have been a patient at this Carmel West Dentistry for almost two years. The overall environment…read moreof the office is welcoming, and the reception staff is always courteous and professional, creating a positive experience for patients. Dr. Tannous appears to be a kind and professional individual in her interactions with patients. However, since she has not personally performed any procedures on me--only briefly reviewing work done by another staff member--I cannot fully assess her expertise. During my first visit last year, my experience was generally positive, but I did observe some unprofessional conducts. The dental professional performing my procedure (apparently Aferican American) frequently paused midway, leaving the room to retrieve necessary tools that should have been prepared beforehand. This left me lying for extended periods, which was both uncomfortable and inefficient. Additionally, she loudly discussed my dental findings with Dr. Tannous from another room, which I found disrespectful and unprofessional. Patient privacy should always be a priority, and such information should be recorded in the patient's file rather than announced publicly. Unfortunately, my recent visit was even more disappointing. The same dental professional, who appeared reluctant to perform my cleaning, initially attempted to pass the task to another staff member. When that was not possible, she proceeded with my cleaning but continuously expressed reluctance by making remarks such as "Oh, Jesus, help me." Throughout the procedure, she frequently left the room, leaving me with my mouth open for prolonged periods. She completed only part of the cleaning while repeatedly stating that she did not want to continue. During the process, I began coughing (after alerting her) due to dryness from keeping my mouth open for an extended period and my already existing dry mouth condition. When I informed her that I needed a brief break, she reacted aggressively and abruptly stopped the procedure, stating loudly "I am not doing it". At the reception desk, she further exhibited unprofessional behavior by openly discussing my dental condition in a rude and inappropriate manner. Such conversations should be handled with discretion to maintain patient dignity and privacy. This experience left me feeling disrespected and shocked by the lack of professionalism. Patients seek dental care to improve their oral health, not to be treated with disregard or embarrassment. Given the high cost of dental visits, it is reasonable to expect professional and respectful service. Unfortunately, my recent experience has led me to the decision not to return to this facility. There are many other professionals who treat their patients with the care and respect they deserve. I strongly believe that the staff member in question should undergo further training to ensure a more patient-centered and professional approach to care. I would not recommend this office to others, or at the very least, I would advise avoiding this particular individual.

Our family went to Dr Halsema for many many years and have been very happy with Dr Tannous since…read moreshe took over the practice. Dr Tannous and her staff go out of their way to take care of their patients in so many ways. They are thoughtful, kind, professional and efficient. I cannot recommend this practice enough.

Dr Vibbert is a fantastic Dentist. I have going here for 10 years and did a great job getting my…read moreteeth back into great shape after years of no dental insurance and neglect. I have had multiple procedures beyond just cleanings. The staff is very friendly and accommodating. If you are scared or uncomfortable with dentist, this is the place for you.

From the owner: We provide high-quality dental care and customer satisfaction. Offering a variety of dental…read moreservices including preventive, restorative dentistry, dental implants, as well as cosmetic dentistry and dentures. Our experienced dental staff is ready to assist you from the moment you walk in.