Chad Sopp is a highly regarded, personable repairer of all watches and clocks (recent and antique)…read more President of the CNY Watch and Clock chapter (#55) of the National Association of Watch and Clock Collectors and owner of Timesmith Antiques (Shop & Store: wonderful selection of watches and clocks!) at 11 Ellis Drive in Dryden, NY (near Cortland and Ithaca, NY). Also a member of another NAWCC chapter, its Cog Counters (antique watches and clocks). He is helping the Bement-Billings Farmstead [BBR] in Newark Valley with its 1810 Silas Hoadley (once a partner with Seth Thomas, both of Plymouth, CT) tall clock built into the wall (rarely found) of the BBF. See him & his shop on Facebook and also at Etsy as well. Very highly recommend!

We've had a nice Swiss automatic watch and mantle clock completely serviced, bought several small…read moreestate items and dropped in from time to see new arrivals. Chad's work is impeccable and his prices very reasonable. He is a master, and is very kind and friendly. Having him so close to home is a gift to the area.

I recently sought a watch crystal replacement, with an initial timeframe of 4 to 6 weeks. Upon…read moreinquiry in the seventh week, I was informed of delays attributed to the watch repair specialist. In the eighth week, with no revised estimate provided, I requested the return of my watch. This request was met with a dismissive response, suggesting that watch repair is a "dying art" and that the crystal, though ordered, had no definitive arrival date beyond "soon." Furthermore, I was charged $50 for an estimate, despite my initial visit being for a direct crystal replacement. This resulted in a total charge of $75 for what I perceive as a lack of service and an unprofessional demeanor. I would advise against engaging with this establishment due to their unsatisfactory service.

Fantastic store very helpful friendly and willing to get you the best possible price! Full of…read morebeautiful and classy pieces with a few of those one of a kind over the top pieces as well. The owner Bob has a great personality, a caring disposition and is very knowledgeable man! The only place I will ever go for my jewelry needs and I highly recommend to anyone who asks! Thank you

I needed an extra hole added to my Hermès leather Apple Watch band. I walked in and was immediately…read morehelped. It took a few seconds and they said it was free of charge! Amazing service and beautiful jewelry too. I will definitely be coming back.

I do not have a lot of experience buying fine jewelry (nor the money to do so generally), and my…read morepalpable ignorance in this area often results in my sticking out like a sore thumb in many jewelry stores. I feel exceptionally vulnerable in these environments, particularly if the staff make it clear that I am not their typical or ideal clientele. But happily, I left our locally owned Mansour today with a beautiful purchase within my budget after being treated with respect, warmth, and dignity. The young woman at the counter was so kind (and wore an enviable bedazzled mask), and took her time helping me find a piece that was special while still within my price range. She made me feel genuinely welcomed and relaxed. The gentleman who popped by a few times was distinctly knowledgeable about diamonds and their faux counterparts, and was able to help me decipher prices and quality. I am so grateful for their gracious assistance, and will be thrilled to recommend Mansour in the future.

Amazing experience. He is a true craftsman and makes his own jewelry that is STUNNING. He cleaned…read moremy earrings for a great price and I will be returning to him many times more and I am all the way in NYC but when I come visit, I will come back for all my jewelry needs. He cleaned my tiffany earrings that had gotten dirty over the years and fixed a clasp on my other pair of favorite earrings and cleaned them up like brand new & sparkling.

Great and friendly service. Reasonable pricing. Excellent workmanship. Highly recommended!read more

They don't answer their phone or return called when messages left as instructed to to so. They…read moredon't value new busines.

Harry responded to my query almost immediately, diagnosed my clock's problem over the phone and…read moregave me a good idea of what the repair would cost. Then provided excellent directions to his shop, was friendly and gracious when I arrived and fixed the clock while I was there! Obviously an expert craftsman, he used existing parts and charges less than he had quoted on the phone. A day later, the clock is still keeping accurate time, and I expect it will stay that way. Cheers to Harry!

Harry was helpful and efficient! He was super sweet and very reasonable on the watch repairs!read more

My first visit there, to sell some old gold and silver jewelry. I was greeted immediately and the…read moreowner was very friendly and efficient. It is always difficult to judge whether such an establishment will be fair in their dealings, as I have been taken advantage of before in other places. This, however, was a very positive experience and I think I got a fair deal. I maybe could have haggled more, but I had cash in hand within minutes. I would use their services again.

5 stars all the way. I walk in, man greets me to repair my necklace at moments notice. He fixed my…read moregold locket clasp in seconds, it's been broken for 20 years! Very helpful, very friendly, very professional! I will be back to check out gold and silver! Thank you guys!!!

We worked with Nick on having a tanzanite reset for our 40th wedding anniversary. He was extremely…read morepatient and made some suggestions I would never of thought of. I am absolutely delighted with the result. It is beautifully made and stunning. I would highly recommend Crown Jewelers and Nick.

Excellent, trust them with all my jewelry! If I need ring sized, prongs redone or to buy a…read morespectacular piece for my family or myself! It's been in their family for many years! Also I received a gorgeous estate ring for Christmas! Couldn't be happier with it

Expert jeweler...gave me an option to repair when every other jeweler I visited in Roc said they…read morecouldn't do anything. 10/10 Highly recommend. Will be sending people to this business in their time of need.

Second time at Kim Dao. First time at this location…read more Definitely an upgrade in physical store. Larger space, better lighting and more display cases. Also felt very safe as they buzz you in the front door and have plexiglass on top of all their display cases (Covid precautions). Once again, I didn't buy any jewelry from them. But I had them polish my platinum wedding band for an upcoming reception / photoshoot. The lady was friendly and told me the price upfront $10.80. She charged me $10 and it took them 5 minutes to make the ring shiny and appear new again. I know polishing platinum is prolly not a good thing repeatedly, but I plan on doing it just this one time. Anyways, I wouldn't hesitate to go to Kim Dao for all your jewelry needs.