Review for Dodge's Gas Station, S McKenzie, Foley, AL…read more I had a really disappointing experience at Dodge's Gas Station on S McKenzie recently, and I feel it's important to share. My boyfriend and I walked over from our hotel to grab some DayQuil and tobacco products before he headed to work. Madison, the cashier, provided absolutely HORRIBLE customer service, which made us feel uncomfortable and borderline disrespected with a hint of racism. Here's what happened: Madison asked for my ID, which was confusing because just two days prior, she sold us alcohol, cigarettes, and an e-vape without asking for it. My boyfriend started to show his ID but she insisted on she must see mine. We went back to the hotel to grab my ID, and when I returned, it seemed like she had alerted the other staff about us, possibly making them aware that we was walking back in and to stop talking about the situation. When we got to the counter, she goes to get the merchandise and proceeded to THROW it onto the counter, demanding my ID again. It felt overly aggressive, especially since she didn't even check my boyfriend's ID. She was only focused on harassing me about mine. After I showed her my ID and paid, I asked her to hand me the merchandise in my hand, but she outright refused, saying she didn't have to put anything in my hand. When I told her that it's basic customer service to hand products to customers, her response was dismissive. She said " why should I have to put something in your hand" A black employee then stepped in and handed the products to my boyfriend, saying "this is too much." I couldn't tell if she was referring to my request for basic respect or Madison's lack of respect and customer service skills. Either way, it was frustrating but I still thanked her for putting it in his hand. I won't be returning to this store because I know you guys not going to fire her it clear as day she is use to it , and it's disheartening to hear from another customer as we are leaving out that Madison's behavior has been reported multiple times without any action taken. It leaves a bad taste and makes me question whether Dodge's supports this kind of borderline racist treatment environment. I truly hope management addresses these issues because no one should feel unwelcome or disrespected, especially in a service setting.

The service is excellent and associates are friendly and helpful. They are very attentive and…read moreconcerned about serving the best food possible. Problem is the food is not as good as we had hoped. The tenders were very dry, the egg rolls do not have a good flavor but the chicken pieces were good.