I've been doing business at this location for years. Always…read moreprofessional, knowledgeably, respectful and helpful. A pleasure doing business with.

If you're in a tight pinch and need funds fast I highly recommend this place. This place has come…read morethrough for me so many times when I was in need of quick cash.

Check cashing pay bills pick up some telephone cards this place has them all. Just a quick stop in…read moreand out if you just need to pick up some phone cards. Not much more than any other check cashing place or wire money to someone in need. Parking is hard since the area is real busy

Have gone there many times over the older gentlemen how helped me for a space of a year goes on…read morevacation, now for the problem I'm favoring now is there is new latin lady working in this location and she is the most horrible peace of work does not help does not care to help and is probably raced to anyone going in there I wish u luck !!!

This is the only western Union that I go to. Very efficient…read moreand friendly. The best one in Bay Area.

Great service. Fast and friendly, and I'm so tired of dealing with traditional banks! Thank…read moregoodness there are alternatives. Thanks again!

Do not trust the owner or employees...they lied about giving an extension and sold my property…read more...they are scanless...I am in the court process with them already.... Do not go here !

This a good place to get your checks cashed, payroll checks, government checks, insurance checks,…read moresocial security checks and your business checks. Receive money and send around the world thru moneygram buy your money orders. Excellent service 6503433537

it was very easy, staff were friendly and knowledgeable. I definitely recommend their servicesread more

i probably won't be going here again. i worked all day 10-7 at the airport. I got here at 7:28 only…read morefor the black young man with the glasses to tell me that he's not accepting anyone. not open the door and tell me but told me THROUGHT the glass door. i mouthed the words "but it says 8" and he continued to shake his head and turn me down. super annoying !

This place is the fking worst. The guy will see you coming and lock the door to go to lunch. The…read moreproblem isnt the employee either, its corporate. They dont give a damn enough to get better/more people. This place fking sucks

Apparently the company gives out loans over the internet and does not verify who is requesting the…read moreloan? And at over 217% interest? DO YOURSELF A FAVOR AND STAY AWAY OR YOU WILL REGRET IT!!!

Just had the most wonderful thorough professional experience refinancing my two cars with Terry…read moreZhang in lending services at Monterra Credit Union. The entire transaction was done seamlessly made possible working with Terry. He knew details immediately, presented solutions, and finished the process quickly and confidently helping me save thousand on car payments. If you don't like hassles and want the best customer service, best price, professional attention to detail, and do not want to waste time then use Terry Zhang at Monterra Credit Union. They have the best rates and are very easy to work with.

I recently had to close my account after 25 years, due to moving out of the area. I handled…read moreeverything by phone and was told the process was complete. I agreed to pay a $30 fee to have my check expedited overnight via UPS and was told I would receive a tracking number by email. I never received the email. When I called the next day, I was given a tracking number, but there is no confirmation of the transaction, and since my account is now closed, I can no longer log in to verify anything. I did receive the check--but it was not sent via UPS as promised. It was sent by regular USPS mail (postage of $0.74), yet I was still charged the $30 UPS overnight fee. I called to report this and was told someone would look into it and call me back within about two hours. I never received a return call. Now I will have to call again and spend more time trying to resolve this. This experience has been extremely frustrating and unprofessional. After more than 25 years as a customer, this is not how I expected to be treated. I would not use this institution again.

I have worked with many major banks and Chase always has the best customer service. Short lines at…read moretellers and employees are always accommodating and pro-active. I needed a document notarized and even though they usually want an appointment they squeezed me in (they don't charge customers for notary.) I will generally choose Chase for most banking needs now, just because I don't leave annoyed.

I very rarely leave reviews but my in branch experience was so awful today. The teller I worked…read morewith (Jena) was rude and extremely unhelpful- I'm not sure why as it was a simple deposit. With no other customers there - she appeared upset and angry at the basic questions I had in relation to a deposit. I would rather drive an extra 15 minutes to any other branch than deal with that level of service again from her. What an awful customer service experience.

This is my favorite credit union and location! My mom introduced me to this bank nearly 10 years…read moreago, and I can't thank her enough. I secured a low interest rate on my auto loan and loved how easy it was to set up automatic payments straight from my account. The atmosphere here is warm and welcoming, and the staff truly treat you like family. They've celebrated my milestones with me, from paying off my auto loan to opening a CD account for my son. One of the best features is how my debit card helps me save without even thinking about it--every time I swipe, it rounds up my purchases and adds the difference to my round up savings account. The app makes banking a breeze too! I can transfer money, pay bills, and deposit checks all from my phone. Plus, the card controls allow me to easily enable or disable my debit card whenever I need to. I always leave happier after chatting with Maria, Mike, and Fitchie--they're such a joy to see when I walk in!

I had an exceptional experience working with Fitchie Reyes at Provident Credit Union, and I can't…read morerecommend her highly enough. I recently purchased a very rare and highly specialized vehicle--something that doesn't fit neatly into standard lending or valuation models. From the start, Fitchie understood that this wasn't a typical car purchase. She took the time to truly understand the uniqueness of the vehicle, worked through the complexities around valuation, and made a strong internal case to ensure the deal could move forward. What really stood out was her willingness to work outside the usual processes where needed, while still being thorough, professional, and incredibly responsive. She proactively championed my situation, secured the right exceptions, and made what could have been a difficult, frustrating process feel smooth and straightforward. I chose to finance through my credit union intentionally--I wanted to own this vehicle as a long-term investment, not lease it, and I didn't want to pay excessive interest. Provident delivered on all fronts with a phenomenal interest rate, and Fitchie made it possible for me to finally acquire a car I had been searching for over two years. If you have a unique or non-standard financing need and want someone who will actually advocate for you, Fitchie Reyes is outstanding. This is what great member service looks like.