I've had my beloved SWIMS rain boots for over 10 years. So when the sole of the right one starting splitting away from the body, my first reaction was a panic. Not only are SWIIMS products not easy to find, they don't have a similar style to the pair I have anymore. Then I vaguely remembered this small shoe repair place in the underpass connecting Pacific Centre to what is now Holt Renfrew when I last saw it over 10 years ago when I worked downtown. I took my shoe there. I was told it would be ready the next day but there would be no guarantee that the gluing would work. It was indeed ready the next day. I waited a week before I started wearing them again just in case. Well, I have worn it three times walking close to 15km and it is still intact! read more

Moneysworth & Best - Shoe Repair Near Me - Vancouver, British Columbia

Whether you need to fix the the cap on the bottom of your favorite pair of heels or if you need a new pair of shoes professionally stretched, you can bring them to this little shop in Pacific Centre. They are quick and reliable. I usually pick up my shoes the next day. read more

They are open 7 days a week so the hours are wrong on Yelp. I got my pair of louboutins a while ago and didn't get the rest topy from the get go so when I brought it in, the bottom was in rough shape. They put on the red topy for 31.50 after tax and I picked it up the next day. They were done very well and priced very fair for downtown! I had the side kind of scuffed too but they fixed that as well (guess it was part of the topy layering). They're quick and to the point. There are tons of shoes if you sneak a peek at the back and mostly are from Holt Renfrew. I would come back for topy for sure! read more

Moneysworth & Best - Topy for my louboutins - Shoe Repair Near Me - Vancouver, British Columbia

Damage my rene caovilla shoes which cost $1600. Attitude extremely rude!terrible service! Rude owner! No appologies at all when they damage your shoe. After he damages my shoe, i try to find a solution with him, he said: "get out of my shop!its not my fault! (with very rude manner) ". What a joke! hey,the rude owner, whats the point for you to open the business ?! To damage people's shoes and not taking responsibility for it?! Do not go there. You will regret it . This shop is a piece of garbage. When i post the this in google review, he tried to delete the post. Lol What a joke. read more

I get my new shoes bottoms done here before I wear them. It's been great! They give great recommendations for colors to match my new shoes. They are also very efficient! read more

When I worked downtown this was the closest shoe repair place to my office. And as my job involved intense amounts of walking in smart-looking shoes, I burned through shoes and soles very quickly. Consequently I've had a half-dozen pairs of shoes repaired here with reasonable results. Nothing outstanding, but the shoes lasted as they should (considering the use). Unlike Jericho Shoe Repair over in Point Grey. The two guys who work here are a little creepy, leering at you as you walk away and saying everything with innuendo. It makes me tired just thinking about it. Prices are in the usual cobbler range -- $12 or so to have heels re-stopper. A couple of my shoes needed a little extra touch-up work, which this location seemed to do at no further charge. Service tends to be fast with pick up generally offered for the day after you drop off the shoes. If you want quick, reasonable service Moneysworth is a fair option. read more

So, I've found my new shoe-fixer-upper place. I came here (based on the reviews), dropped off my favourite pair of pumps to get re-heeled, and the friendly gent at the counter said, "Do you have ten minutes? I'll do these for you right now." Right NOW? YES! He invited me to take a seat in their cozy waiting area but I opted for some shopping nearby. When I returned, they were done, looking better than ever -- for $10. So impressed. I've always done the drop off, return for pick up 3 days later thing at other places but having instant service really made my day, not to mention saved me time from having to pick up down the road. It's the little things. I got my Moneysworth. : ) read more

Ruined my daughter's sandals by gluing the sole to the securement straps, then we had t fight to get them to put it right. Used to be good when the owner operated it. Now, rude employee, when I asked to speak to manager, told me, "He not here." When I asked when it would be a good time to talk to him : "I have no idea."  Not my idea of customer service.  So I called the manager.   When I told him about my experience with his rude and unhelpful employee, he got defensive and all but shouted me down with, "I can't be in the store 24 hours a day! " Never going back there. read more

I have always been a bit of a procrastinator. I have definitely brought Moneyworth's more than one pair of pumps that is worn down to the pin, or a pair of boots where the heel is rubbed nearly clean off in places. Each time I approach their counter with shame, but am pleasantly surprised by the results. I have yet to bring them a heel they couldn't mend, and for around $20 they clean and polish them as well. Their location is really convenient if you work downtown (at the bottom of the escalator by Sephora at Pacific Centre). I have dropped off shoes right after work and they're always ready for pick up next day before noon. read more

I have had a number of shoes fixed here from new soles to polishing, to heel replacements and more. These guys are top notch. They are fair priced, offer quick service and their results speak for them self. If you live downtown and need a shoe repair, these are your guys. read more

Moneysworth & Best - Front Entrance on lower level near Sport Chek and Holt Renfrew. - Shoe Repair Near Me - Vancouver, British Columbia

The best cobblers in the city. I almost don't want to leave a review, because I want to keep them all to myself - but they are too good not to share. I've been bringing my shoes to these guys for years (heel replacements, reconstruction work, and general upkeep and repairs) and have yet to be anything but thrilled with their fine work and ability to fix even the worst case scenario (I'm very rough on my shoes). I wish I had a before photo. But this after photo is just one example of the remarkable work they do. This boot heel had a massive slash through the leather, which left a bone white opening. It looked beyond repair, but after they worked their magic it looks as good as new! I've even trusted them to fix my Gucci's, and that says a lot. read more

Moneysworth & Best - Shoe Repair Near Me - Vancouver, British Columbia

Conveniently located at the base of Pacific Centre and reasonable prices (comparatively speaking), drop off your boots here and they will work their magic - I was able to pick mine up the next day, in less than 24 hours! Customer service is definitely not their forte but if you need results fast, this is the place to go. read more

I've never had my boots repaired before - I've been the type to just throw any boots away that were worn down and bought a new pair. This time, I'm gonna go ahead and try the repair route and get my $200+ boots repaired. To have the sole & heel replaced, it came to $75. As mentioned, I've never done this before but I thought it was a tad steep. But I already committed so I agreed and paid. They were ready to be picked up in 2 business days and so far, it's been pretty good. The repair work was nice and clean. I will update this review in about 6-months time (after the winter) with how the new sole is holding up. The customer service was alright, nothing extraordinary. read more

There were so many bad reviews on here that I figured after getting my shoes re-soled and re-heeled I should write a review to help bring up the rating. The guys did great work on my shoes, and it cost me less than I expected, so I'm pretty happy. I'd definitely recommend them and I'll go see them again next time I need work done. read more

Went to get the sole done to my bedstu boots. The leather on my boots had a distressed look to it. It had handpainted color to the leather to give it a real old look to it. What he did was polish it with black cream. It totally ruined the look of the boot. If you are a so-called cobbler, one would know that the leather has been treated a certain way to give it a certain look. Why would he go and polish it with black polish?? Obviously, he not a knowledgeable shoe repair person. read more

I had some nonslip material put on the soles of my brand new mens dress shoes, ready for the winter months. It was $57 total for the whole shoe (heel and front). The service was prompt the guys were really nice. Workmanship seems spot on, I can't really on comment on that after a few months wear and a winter though. The price is definitely on the higher side, so I have my reservations till after I see how the soles last after winter read more

I am writing this review to save others some time and effort when going to Moneysworth to see if they can clean a stain on leather shoes. The answer is no, and they will hesitate to suggest anything. I then asked him if he thought covering the whole shoe in the same substance that stained it in the first place --olive oil-- would make it better, and he said that had worked for someone else but he was not able to recommend anything for me. Hm. Waste of time. But I appreciated the honesty! read more

It gets the job of making copies keys well. Did the job quickly and all the keys seemed to work. Other than that I was not impressed because the customer service is wanting. It was a bit too abrupt and brisk without any warmth to it. And I don't enjoy such customer experiences. But I guess to make copies of keys you do not need any warm customer service ‍ read more

After I found this cobblers slightly elusive location in the Pacific Centre Mall, I was greeted with a warm smile by Raquel (the face of Moneysworth). She listened to the story of my beloved Fleuvog boots that had been worn every day except weekends for the entire year since they had been delivered to me. Some of the stitching along the seams had begun to unravel. She inspected them closely as well taking a peek at the condition of the heel after the year they'd had. Her diagnosis was positive and confident. This was on a Tuesday and I was given an extremely affordable quote as to what re-stitching would cost. I didn't have the cash to pay upfront so Raquel said that's fine; I could square up when I came to get them back on Saturday. On Thursday, I was close to the repair shop & had the money on me to clear my tab so I thought best to clear it up now. Once again I was greeted with a warm, now friendly smile by Raquel. I told her I was there to pay up & she told me my timing couldn't have been better. My revitalized boots had just made it from the workshop behind her to the pickup drawer out front. The boots had been restored to their original glory, at a cost that didn't break the bank and two days ahead of schedule to boot (pun intended). I've never had a personal cobbler before, now I know where all my footwear will be going when it needs some love in the future.Thanks to everyone @ Moneysworth&Best! Y'all made my day read more

Moneysworth & Best - Shoe Repair Near Me - Vancouver, British Columbia

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It makes me sad that a lot of shoes are made with cheap plastic heels nowadays. I think it's why the music in shops and malls is getting louder: to drown out the clacking. If you live or work downtown, go to Moneysworth & Best and get all those plastic heels replaced! They're not only noisy, but also dangerously slippery and hard on your spine. Take the escalator down from the Dunsmuir and Granville in Pacific Centre, and voila! They have a good selection of high-quality shoe accessories like laces, heel pads, and insoles (of their own brand name) which is handy if you need an emergency fix on the shoes you're wearing. The workmanship is excellent (they are Ingledew's preferred repair vendor) and wait time is usually just two or three days. The two gents on staff are equally knowledgeable... however if you're a gal, I suggest you try and get a quotation from the younger guy. He tends to give the ladies a better price! read more

I'm very impressed by their work on my boots and loafers. Especially my loafers are designer's and have complicated soles but they've repaired them carefully and beautifully that was more than I expected. One more thing, thanks to their phenomenal polishing has made my shoes like brand new!! read more

An odd little hole in the wall, tucked in the basement of the Pacific Centre. I needed a new pair of heel taps put on some vintage shoes for that evening. They did a good job, very quickly at a decent price. As a vintage shoe collector, I have been looking for a decent downtown shoe repair shop. I will be taking in some more shoes, with a variety of repairs needed, to see how they do. I have high hopes for this little shop. read more

I took my leather pumps to get re-heeled and asked if I could please get non-slip rubber heels as I was afraid that the hard type would slip on shiny tiles and didn't want to break my ankle! I was told that was no problem. When I returned to pick up my shoes, the nasty, cheap, hard material was used. When I asked about it, I was told that material was in fact rubber. I then demonstrated to the girl at the counter than this was a hard material, and not the non-slip rubber I was looking for. I was told (after paying $25 + taxes) that they could not do anything about it. It's unbelievable that in this age of a wide range of safe and comfortable materials, I could not get decent heels on my shoes! I suggest their name is a misnomer. Certainly not moneys worth and the service is not the best! read more

Terrible service and terrible quality. I paid $25 +tax to have a rubber sole applied to a pair of boots. After wearing the boots infrequently for a couple of months the sole starting to peel off on both boots. I called Moneysworth and explained the situation and they explained that they would fix them "no problem". However, upon arriving at the store they said that it would cost me $15 to have them reglue them. $15 for glue! I explained that I never wore the boots in the rain and wore them infrequently. They said that they only guarentee their work for 1 week, 2 weeks max. I would not recommend this place to anyone. read more

worst service ever!!!! the Chinese lady up front has the worst customer service. Didn't give price nor explains what needs to be done. One of my shoe leather was peeling off and she said she can't do anything about it. Um ok... I dropped my shoes off, left with the worst feeling ever so I came right back to pick up my shoes and get my damn refund. Took it VANCOUVER CENTRE SHOE REPAIR and they were so helpful and cost was cheaper too. They even suggested a better alternative for my sole AND replaced my heel with a better long lasting rubber heel. Terrible people. Doesn't give a shit about their customers. read more

I took a pair of leather Hugo Boss dress shoes in, and they did a great job putting a rubber topy sole on. Beautifully matched up and glued, perfect lines, you would never know it is there. The shoes are no longer slippery, and will hopefully survive the wet and salty winter. $30 well spent in my books. read more

Worst customer service ever. Had went to ask a question about my boots, the lady immediately said they couldn't do anything and told me to go somewhere else. As we were still talking she picked up the phone and then ignored me. read more

ATTENTION RED SOLE LOVERS: GO TO PROGRESSIVE SHOE REPAIR ON 3155 Cambie St, Vancouver. Money's worth has the worse customer service I have ever experienced. Every time I bring my shoes for repair I felt like they were lecturing me about my shoes. All I wanted was to drop it off and get repaired and they have such a bad attitude when drop your shoes off. I only went there because of the red soles however there are many other places to go to with great service. The owner and the lady in front are terrible to deal with. I would not suggest this place to anyone! And you have to pay for parking underground to drop off. read more

Great staff, service and quality repairs, you can trust them with your most expensive shoes! Fast turn around as well!

The worst place ever for boot shine - my MKs looked as if they had been worn out in the rain when I picked them up! The black polish on toes and heels looked as if they spent less than 1 min per boot and the rest high tops were in even worse shape. The price was a premium and as I was able to do a decent job myself I felt they would look next to new for the close to $50 I spent to have them spiffed up. The manager informed me that the work was satisfactory to him so no help there. J Just save yourself the hassle and go elsewhere read more

Awful service. I came in to have the rubber heel replaced on my fluevog orange sandals, and to have them polished as they were a bit scuffed. I was assured they could do both for $15. When I came to pick up the sandals, they were still scuffed. I pointed this out and I was shouted at. First he told me he did polish them, and then he told me that he didn't because no - one could ever make orange polish. The heels were also not in line with the slope of the heel, and instead of redoing them, he told me that I ought to go elsewhere. I will NEVER go here again. read more

Louboutin topy service --- do not bring your shoes here. I just picked up my heels and while they did do a good job of the topy-ing and stretching I asked and paid for, I did notice that they had nicked the paint on one of the stems. These were shoes that have not been worn and I myself checked over thoroughly should this very situation happen. I pointed it out to the clerk helping me and he says immediately "it's not our fault. We check over all the shoes before we take them in so that this doesn't happen". They did not check over my shoes before they took them in. And that was the end of our conversation. I was stunned into silence. I am trying to keep perspective on the fact that these are "just" shoes but the lack of accountability by this business is frustrating! read more

I wanted to like this place because their turnaround time is fast (1-2 days). However, their arrogant and unhelpful customer service and poor quality of work brings this place down. I got vibram rubber soles attached to my leather sole boots and they started peeling off after two weeks. The guys who work there act as they know everyting even though their expertise is quite shallow. When I asked about more advanced service they thought that polish will solve it. Obviously, it didn't solve the problem at all. I could have done that myself. When I told them I don't see a difference, the guy freaked out and stared polishing the shoes once again furiously. Bravo! read more

My last experience with Moneysworth & Best was so jaw-droppingly awful...I just had to write this review. (I read the reviews, but hardly ever write them) I brought in a pair of Louboutin leather boots to have the heal tip replaced. The owner or manager (not sure) fixed them while I waited and charged me around $20. Great. The rubber tip that he put on was red with a little black star - weird but ok.... As I started wearing the boots, I could tell the heel tip he had put on was hard and cheap and slid very easily. Well the boots lasted 2 weeks before I heard the "Clink, clink" sound of the heal nail hitting ground. Sure enough I checked the bottom of my boot, and the nail head was exposed...the plastic had practically exploded. Now, I'm a pretty small person and I wear the boots from my front door, to my car, to the office and then sit at my desk for the bulk of the day. These boots do not get a lot of wear and tear. The heal should last at least 3 months. When I returned to Moneysworth and explained what had happened, the girl working there offered to redo the shoe free of charge. I figured that was fair and if I had the same issue, I would simply go elsewhere. As I turned around to leave, the manager (or owner) came out from the back and demanded why the girl had offered me a "No Charge" service. I explained what happened and he refused to fix the heel at no cost. He kept repeating that he didn't guarantee wear and tear. Fine - in normal circumstances...but this was far from normal. I tried to reason with him, but he got impatient and incredulous and demanded that I give him back the receipt. I told him that I would be taking my business elsewhere and he turned around and went to the back of the store. I guess he figures that he gets enough referrals from Holt's (they had originally referred me to him) that he can provide shoddy service with a side of hostility and remain in business. If I could give this guy a zero rating I would. read more

Poor customer service - Asked basic questions about fixing up my shoes and purchasing products (ex for leather care) on two seperate occasions, and each time was just told "this is what we have". I have since found a better shop (beside Tim Hortons / London Drugs in that plaza) that is much more helpful. read more

Ed and teams you guys are awesome, I went to KIm's and Parson's and both refused to fix it. So I expected same kind of reaction from Ed, however Ed checked my shoes and told me we can fix it, even same day. Also the repair cost is very reasonable. I definitely recommend Moneyworth to my friends. Thanks !! read more

About 10 years ago I managed a shoe store in Pacific Center. We always used moneyworth and best because they provided good service and competitive pricing. I am not sure if having Holt Renfrew as a neighbour directly effects their pricing however lately the quotes that I receive seem to be far from industry standards. Today, I was quoted a higher price because I requested my heel cap to be replaced on boots as opposed to a pump. The size of the heel Is exactly the same as a pump. I would be understanding if the diameter of the heel was larger. When I questioned the price I was advised the boot had more material going up the leg and therefore I should pay more for my heel cap. I have never heard of that before and like I said I've been going here for years. read more

Great quality work done on a brand new pair of boots that I brought in. I needed a topy put on and they were ready in less than 24hrs form when I brought them, in and for a great price ($30 for both shoes and a weather protection spray). I would highly recommend this place to anyone looking to get their shoes fixed. My boyfriend gets keys cut there all the time and says they are always great as well! read more

This place is awful!!!! They refused to help me and replace my heel tips even though I have had them done at the money's worth in park royal before. They fix high end shoes from all over but she wouldn't do mine. I will be telling my friends to stay far away and take their business to another shop. read more

One of the most annoying chores to do but these guys know how to fix shoes and make them look and feel brand new. Also they don't charge mush at all read more