I booked an emergency appointment with Dr. Ravneet Hira for excruciating wisdom tooth pain I've…read morebeen struggling with for over a year due to insurance delays. From the start, she claimed to have reviewed my chart but immediately began correcting me about my own history. When I mentioned past experiences, she confidently "corrected" me about locations and details -- only to later be proven wrong. Instead of listening and focusing on my urgent pain, she was dismissive and condescending. She briefly looked in my mouth, ignored my obvious wisdom tooth pain, and instead focused on an old chipped tooth that hasn't caused me any issues for over a year. She told me a crown on that tooth should be my "biggest concern," wrote a prescription for antibiotics, handed me yet another referral for my wisdom teeth, and sent me on my way. The next day I had a cleaning with a different dentist, Dr. Bracha Ollech, who was the complete opposite: she immediately recognized that my wisdom teeth were decaying and personally called oral surgeons to help me get treatment quickly. On top of the poor care, Dr. Hira's bedside manner was extremely unprofessional. She laughed about my financial situation, made a snide remark about affording a $35 X-ray, and even commented that I "should get off my mommy's insurance" -- without knowing anything about my personal circumstances. She also gave me unsolicited, judgmental comments about birth control after prescribing antibiotics, without understanding that I'm on it for medical reasons (PCOS), not for "partying" as she implied. Overall, I left feeling humiliated, dismissed, and without the urgent care I needed. This was one of the worst dental experiences I've ever had. If you want a dentist who listens, cares, and treats patients with respect, I would not recommend Dr. Hira. Everybody else in the office is absolutely lovely and genuinely cares about their patients -- I owe a huge thank-you to Bracha Ollech, truly one of the best dentists I've ever been to.

Called to make a new patient appointment and was put on hold for over ten minutes before I hung up…read moreand called back. Was then told that they didn't have any appointments for a number of months and to try the Goshen or Middletown offices. The Goshen office didn't have appointments until the end of the year so I called back the Monroe office. The same person told me they were discharging patients and to call back in a half hour. I called back in half an hour and when the woman found out who I was, she said sorry, they were closed and hung up on me. Not the way to impress a new patient.

So this man really had the audacity to first not let me in the room after my mother asked them if…read moreshe could bring me due to her anxiety with the dentist. I understood why they said no and we were compliant, she then warned them that she has a habit of passing out at the dentist to which Dr. Smith was rude and proceeded to say that he wasn't going to work on a patient like that. Y'all should find another dentist if you have anxiety and don't like nasty people lmfao.

The staff here are rude and nasty. The work done especially by Dr Hira is terrible. She saves down…read moreyour teeth for no reason. She's rude and aggressive. The hygienist are rude as well. It seems like you have to have a terrible personality and poor bedside manner as a quality to work here. I HIGHLY recommend another dentist.

I booked an emergency appointment with Dr. Ravneet Hira for excruciating wisdom tooth pain I've…read morebeen struggling with for over a year due to insurance delays. From the start, she claimed to have reviewed my chart but immediately began correcting me about my own history. When I mentioned past experiences, she confidently "corrected" me about locations and details -- only to later be proven wrong. Instead of listening and focusing on my urgent pain, she was dismissive and condescending. She briefly looked in my mouth, ignored my obvious wisdom tooth pain, and instead focused on an old chipped tooth that hasn't caused me any issues for over a year. She told me a crown on that tooth should be my "biggest concern," wrote a prescription for antibiotics, handed me yet another referral for my wisdom teeth, and sent me on my way. The next day I had a cleaning with a different dentist, Dr. Bracha Ollech, who was the complete opposite: she immediately recognized that my wisdom teeth were decaying and personally called oral surgeons to help me get treatment quickly. On top of the poor care, Dr. Hira's bedside manner was extremely unprofessional. She laughed about my financial situation, made a snide remark about affording a $35 X-ray, and even commented that I "should get off my mommy's insurance" -- without knowing anything about my personal circumstances. She also gave me unsolicited, judgmental comments about birth control after prescribing antibiotics, without understanding that I'm on it for medical reasons (PCOS), not for "partying" as she implied. Overall, I left feeling humiliated, dismissed, and without the urgent care I needed. This was one of the worst dental experiences I've ever had. If you want a dentist who listens, cares, and treats patients with respect, I would not recommend Dr. Hira. Everybody else in the office is absolutely lovely and genuinely cares about their patients -- I owe a huge thank-you to Bracha Ollech, truly one of the best dentists I've ever been to.

I've been Dr.Katsman's patient for more than 10 years. He has a very smooth hand, and makes…read moresomething which is supposed to be painful totally painless. All my teeth had to be pulled out when I was little, so I am not in love with dentists, quite the contrary. Dr. Katsman un-did my fear of dentistry, his root canal work is totally painless and is interesting to observe. I highly recommend this dentist if you live around Orange County,NY. Vladimir Golyakhovsky Chester,NY

My first time here, the seating area to the dental chair to the xray ; the ambience and the staff…read morewere very nice and relaxing! I usually hate coming to the dentist but everyone here made it very comfortable and they explained everything they were doing and they were very gentle and friendly. Thanks Aspen

Worse dental clinic I have ever seen. Had to see another dentist, after having work there…read more Employees are rude and inefficient.

Bobby Crohn DDS is a dentist at Monroe Dental Office on 17m in Monroe, NY. Treated by him mostly as…read morea child. Remember that he was always pleasant especially during annual appointments. Unfortunately, eventually I got my first cavity- and that had to be filled. Luckily, he was the one that serviced that. Proper pain relief, and offered me a numbing cream in which he put on the tooth, and the gums. Even put guaze in my mouth when my tongue was getting in the way. Made me comfortable throughout the whole procedure. Also remember that I had no pain afterwards either. Highly recommend him at least! and Not sure why I didn't go to him for future fillings-- maybe he wasn't available? Definitely would have been better than Allison Douglas!

I'll start off by saying that the administrative staff has been so very polite and nice, but That's…read morewhere my positive review ends. It began as a family of three going here. Then they said they weren't' comfortable working w/patient w/Parkinson's. I found a new dentist and oral surgeon for him. A few months later I rec'd a call confirming an appt for him. I had to explain to them that THEY had told me months ago that they weren't comfortable working on him due to the Parkinson's tremors. The new dentist I found for him was so much more professional appearance, office decor and friendly, that I decided to use them as well. Smile a Bit, claimed they took my mom's insurance and worked on her in 2025. Suddenly, in 2026 they claimed they had no insurance documentation for her and that she must've dropped her insurance...she had not. I resubmitted it to them and when she went in for a cleaning (1st cleaning of the year) they said they had to charge her $75 and that all her work would have to be out of pocket. This didn't sound right because they claimed that they accepted Aetna Medicare. Called Aetna and they told me, that office and doctor was NOT "in Network". The doctors name I offered from that Highland Mills office is not the name that Aetna had on file, nor was a doctor by that name in that office. Therefore, I've just now moved my mom to our new dentist in Stoney Point as well. Aetna coverage for "IN NETWORK" dental is that they'll pay for the first $750. After that, it would be OOP. I was told by the SAB staff that their practice IS "in Network." That was wrong according to Aetna Medicare For this region. Bottom line: the administrative staff was very pleasant, but the business side of things and the office's physical appearance needs a lot of work.

Had to give it one star because I could not leave negative stars. Everything this bitcher does is…read morean upsell, then says that work performed may not last and I might need root canal on it at a later date. Coral the woman at the desk overcharges and does not adhere to insurance Guidelines for procedure charges, she is condescending and totally unprofessional. I feel I was literally robbed as I paid cash for uncovered work and found out later it was covered and i was way overcharged, The office is dated and if I wasnt in such need for a broken tooth to be repaired I should have trusted my instinct and had moved on. NEVER AGAIN!

Update: I have to update my review. I went in for fillings and was handled with an older dentist…read more In total, I probably went back and forth about 4-6 more times. This was due to him not being able to locate the cause of pain, as he claimed he had filled all cavities and that it can take up to "two weeks for the nerves to not be sensitive" post-filling. Eventually, he said I might need a root canal. Well, after wasting an incredible amount of time and gas I ended up finding another dentist. They located the hole in my filling and filled it, as well as the other cavities. They told me that was the source of pain and that I definitely didn't need a root canal. I don't have the issue anymore, it was fixed in one visit with another dentist. I was also told I had periodontitis and would require deep cleanings every 3 months. This was also false, as confirmed by other dentists I saw shortly after. My teeth are actually in great shape. When I called them to get my records, they tried to tell me they couldn't "release" them to me. I ended up getting them anyway. Horrible team and staff. They're CON ARTISTS.

Dr. Rachel Wheaton, Harriman Family Dental 4-7-2026 My…read moredentist of 30+ years retired recently, so I am looking for a new one. This morning a filling came out, so it seemed like a good time to see a dentist. I had an appointment with Harriman Family Dental, Harriman, NY, near where I live this morning. The office staff is great, and the dental hygienist was excellent; very thorough and professional. I was seen briefly by Dr. Rachel Wheaton, one of the dentists on staff. Dr. Wheaton recommended 4 new crowns, which surprised me since I had just been examined by my old dentist 6 months ago. One of the crowns recommended would address the hole in my tooth from the filling that came out this morning. There was no offer of a shorter term, less expensive solution for the problem that brought me to the Harriman Dental office; only a $1657 crown. I indicated that I couldn't do new crowns right now and left for home. I later called to speak with Dr. Wheaton, but she was at lunch. I asked for her to return my call. Later I received a call from the receptionist who said Dr. Wheaton asked me to return to the office for a "consultation" and did not want to do a "consultation" over the telephone. I asked the receptionist to confirm that the doctor was unwilling to do a repair on the tooth, and her reply through the receptionist was that I needed a crown, a repair would not be permanent, and she would not do a restoration. So I am left with a hole in my tooth and a sharp edge until I can afford a crown; and I am less than pleased that Dr. Wheaton would not call me to answer my question. Allan E. Harriman, NY