So this man really had the audacity to first not let me in the room after my mother asked them if…read moreshe could bring me due to her anxiety with the dentist. I understood why they said no and we were compliant, she then warned them that she has a habit of passing out at the dentist to which Dr. Smith was rude and proceeded to say that he wasn't going to work on a patient like that. Y'all should find another dentist if you have anxiety and don't like nasty people lmfao.

The staff here are rude and nasty. The work done especially by Dr Hira is terrible. She saves down…read moreyour teeth for no reason. She's rude and aggressive. The hygienist are rude as well. It seems like you have to have a terrible personality and poor bedside manner as a quality to work here. I HIGHLY recommend another dentist.

I booked an emergency appointment with Dr. Ravneet Hira for excruciating wisdom tooth pain I've…read morebeen struggling with for over a year due to insurance delays. From the start, she claimed to have reviewed my chart but immediately began correcting me about my own history. When I mentioned past experiences, she confidently "corrected" me about locations and details -- only to later be proven wrong. Instead of listening and focusing on my urgent pain, she was dismissive and condescending. She briefly looked in my mouth, ignored my obvious wisdom tooth pain, and instead focused on an old chipped tooth that hasn't caused me any issues for over a year. She told me a crown on that tooth should be my "biggest concern," wrote a prescription for antibiotics, handed me yet another referral for my wisdom teeth, and sent me on my way. The next day I had a cleaning with a different dentist, Dr. Bracha Ollech, who was the complete opposite: she immediately recognized that my wisdom teeth were decaying and personally called oral surgeons to help me get treatment quickly. On top of the poor care, Dr. Hira's bedside manner was extremely unprofessional. She laughed about my financial situation, made a snide remark about affording a $35 X-ray, and even commented that I "should get off my mommy's insurance" -- without knowing anything about my personal circumstances. She also gave me unsolicited, judgmental comments about birth control after prescribing antibiotics, without understanding that I'm on it for medical reasons (PCOS), not for "partying" as she implied. Overall, I left feeling humiliated, dismissed, and without the urgent care I needed. This was one of the worst dental experiences I've ever had. If you want a dentist who listens, cares, and treats patients with respect, I would not recommend Dr. Hira. Everybody else in the office is absolutely lovely and genuinely cares about their patients -- I owe a huge thank-you to Bracha Ollech, truly one of the best dentists I've ever been to.

This is just an update of my review for Monroe Dentist Office. So I grew up in Monroe, and as a kid…read moreI went to the dentist every 6 months for a cleaning, with Tara, who was pleasant, and knew how to take care of kids. Even got a cavity filled with Dr. Crohn with proper pain relief of the numbing cream. So at least 4 stars with that. Years later, I got a cavity filled by Dr. Allison Douglas. For pain relief, she only offered the novacaine shot, in which i refused. But it wasn't until I was crying that she stopped and offered the numbing cream. After she applied the numbing cream it was better. However after the appointment, I went home- tooth that got filled hurt for like a week. Also I wasn't given any information on side effects or directions. to boot I also had steak for dinner, and I normally love steak but the tooth hurt and made it hard to eat for a few days. Luckily it subsided after a week. Note 3 stars for that experience Fast forward a few years after that, It was my annual cleaning, Tara asked me about my wisdom teeth, and forgetting, I told her the wrong information, which were that my bottom ones were intact. How easy it is for a doctor to check records, especially if they don't remember or anything? Part of that appointment was xrays, which were taken. Now during the xray process, Tara was understanding on how the positions can be not natural, and tried to make me as comfortable as possible. Which helps. Even while doing the cleaning, she stopped for a second if I was a little sensitive or if my gums bled. Now, when the dentist Alison Douglas came in to check the xrays, she told me, oh you may need more fillings. Now I didn't say anything at that time, but If my last filling with her was a bad experience, and as long as I don't have teeth pain myself- I don't really want any dentist work done. Alison also failed to explain to me where on the xray, she sees I have cavities. She kept saying "Oh you know, You know" Obviously If I Am asking then No, I don't know. I am also a firm believer in that healthcare is both the doctor and the patient agreeing to a treatment plan that works for the patient. After that, It was the last straw and I wouldn't recommend this office at all. Maybe for the other dentist Dr. Crohn and My Hygentist Tara. But other than that- No because some need pain relief. I also no longer live in the area. Hope this office realizes that bad experiences can cause Trauma, and sometimes that can be no good for health in the long run, and I say that because I haven't been to the dentist since, and this was more than a few years ago now.

Haven't been here in years due to a bad experience that i experienced in 2021/2022. I do recall the…read morehygentist tara being very good, and gentle. Cleaning is always comforting and she stopped if i was bleeding or feeling senstive. Gotta admit that removing tartar has been a little uncomfortable to me because it is like scraping the tooth, and I brush my teeth twice a day with no issues. But the way tara does it is very gentle. I have 3 stars because last visit, which was years ago, but the other dentist alison i believe filled my cavity without novacaine, and it wasn't until i was crying that she applied the numbing cream on my tooth, which i had to suggest. Didn't explain any side effects either, as for a week, i couldn't chew that much and my tooth that got filled hurt. Didn't even tell me to take advil or offer medicine for pain relief. After i got the cavity filled, at my last appointment, i did xrays, and they found a spot where they may have to fill a cavity, but it was a small one. They didn't even show me that xray, or ask if my tooth bothers me. For me, If a tooth bothers me then i am more likely to get it filled, not just because "I have to.." Consider what the patient wants as well as what may be needed on the doctor's end. I don't recommend coming here because of the dentists. The hygentists are fine, but the dentists seem to have some kind of agenda and not care what the patient wants. More so because of my truama, i may not ever go to a dentist again. If i find getting a cavity filled hurts, i need to be sedated or at least with a strong numbing agent. Also wrote a book about my truama here: https://www.barnesandnoble.com/w/doctor-experiences-jacqueline-lisella/1144576158?ean=9798855699579

I've been Dr.Katsman's patient for more than 10 years. He has a very smooth hand, and makes…read moresomething which is supposed to be painful totally painless. All my teeth had to be pulled out when I was little, so I am not in love with dentists, quite the contrary. Dr. Katsman un-did my fear of dentistry, his root canal work is totally painless and is interesting to observe. I highly recommend this dentist if you live around Orange County,NY. Vladimir Golyakhovsky Chester,NY

My first time here, the seating area to the dental chair to the xray ; the ambience and the staff…read morewere very nice and relaxing! I usually hate coming to the dentist but everyone here made it very comfortable and they explained everything they were doing and they were very gentle and friendly. Thanks Aspen

Worse dental clinic I have ever seen. Had to see another dentist, after having work there…read more Employees are rude and inefficient.

Bobby Crohn DDS is a dentist at Monroe Dental Office on 17m in Monroe, NY. Treated by him mostly as…read morea child. Remember that he was always pleasant especially during annual appointments. Unfortunately, eventually I got my first cavity- and that had to be filled. Luckily, he was the one that serviced that. Proper pain relief, and offered me a numbing cream in which he put on the tooth, and the gums. Even put guaze in my mouth when my tongue was getting in the way. Made me comfortable throughout the whole procedure. Also remember that I had no pain afterwards either. Highly recommend him at least! and Not sure why I didn't go to him for future fillings-- maybe he wasn't available? Definitely would have been better than Allison Douglas!

I'll start off by saying that the administrative staff has been so very polite and nice, but That's…read morewhere my positive review ends. It began as a family of three going here. Then they said they weren't' comfortable working w/patient w/Parkinson's. I found a new dentist and oral surgeon for him. A few months later I rec'd a call confirming an appt for him. I had to explain to them that THEY had told me months ago that they weren't comfortable working on him due to the Parkinson's tremors. The new dentist I found for him was so much more professional appearance, office decor and friendly, that I decided to use them as well. Smile a Bit, claimed they took my mom's insurance and worked on her in 2025. Suddenly, in 2026 they claimed they had no insurance documentation for her and that she must've dropped her insurance...she had not. I resubmitted it to them and when she went in for a cleaning (1st cleaning of the year) they said they had to charge her $75 and that all her work would have to be out of pocket. This didn't sound right because they claimed that they accepted Aetna Medicare. Called Aetna and they told me, that office and doctor was NOT "in Network". The doctors name I offered from that Highland Mills office is not the name that Aetna had on file, nor was a doctor by that name in that office. Therefore, I've just now moved my mom to our new dentist in Stoney Point as well. Aetna coverage for "IN NETWORK" dental is that they'll pay for the first $750. After that, it would be OOP. I was told by the SAB staff that their practice IS "in Network." That was wrong according to Aetna Medicare For this region. Bottom line: the administrative staff was very pleasant, but the business side of things and the office's physical appearance needs a lot of work.

Had to give it one star because I could not leave negative stars. Everything this bitcher does is…read morean upsell, then says that work performed may not last and I might need root canal on it at a later date. Coral the woman at the desk overcharges and does not adhere to insurance Guidelines for procedure charges, she is condescending and totally unprofessional. I feel I was literally robbed as I paid cash for uncovered work and found out later it was covered and i was way overcharged, The office is dated and if I wasnt in such need for a broken tooth to be repaired I should have trusted my instinct and had moved on. NEVER AGAIN!

I have had many doctors visits of many varieties in my life and I can confidently say nothing…read morematches the wonderful service you'll find here at Rightly Dental. The staff were all so incredibly friendly-- from the ladies at the front desk who helped me make an appointment and sign in to the patient and understanding nurse staff who took my X-Rays and went over the details with me, right down to the Dentist himself who asked me questions and patiently listened. They made me feel comfortable and didnt do anything without fully explaining and getting my approval to move forward. I've never felt so respected and valued as a patient-- a real person!-- before. What a wonderful team here. The place itself was very clean and modern which is also a huge plus and they helped me figure out my problem quickly, providing an insightful solution that was very careful to stay within my budget while offering satisfying options, moving forward. And as an added plus-- they even comped my visit as a gift because I happened to come in on my birth date! The experience I had here was incredible. Thank you, Dr Jeong and the entire Rightly Dental team! Highly recommend you all around!

Came here for an emergency dental appointment, for a cracked and infected wisdom tooth. Was seen…read morewithin minutes and left just as quick. A very courteous dentist who does his best to make the experience as easy as possible. Especially if you have high anxiety with dental work. Teeth extractions aren't the best first impression for a dentist. But Id recommend this guy to anyone who is looking for one or needs something done in an emergency.