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    Montana Chauffeur

    5.0 (1 review)
    Open • Open 24 hours

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    28 days ago

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    Karst Stage Airport Office

    Karst Stage Airport Office

    3.0(6 reviews)
    2.2 mi

    I used to love using the service. They were alway's so accommodating. This year they had such a…read morerude customer service agent. Kera I believe was the name. I had gotten a ride shortly after purchasing my ticket in person. My friend's arrived on the next flight. She said "Don't worry. I will make a note and call me before you head back. I will use your ticket for the return." I called to verify before I left. She then told me it was not company policy and she could not refund the charge nor use it toward's my return! SHE was the person who told me she would do it! Then acted like she had no idea what I was talking about! I asked to talked to a supervisor. She hung up on me. I called back and she hung up on me again. I was so angry and finally decided the amount wasn't worth the hassle. I do feel for those who it does matter to!

    Karst Stage really needs some competition. I have had NUMEROUS awful experiences with them. They…read moreleft without me (after showing up 25 minutes earlier then the time they told be to be there- I also asked them to call me if they were going to be early which they did not), one time they didn't show up at all and claimed that they did.. and they didn't offer a refund. Their customer service is awful. They can't keep track of your reservation- even after you confirm several times. Others in my family have had similar problems. We complained to the resort that we have had problems with Karst Stage, and they agreed that Karst Stage is not professional, and told us that they have had many complaints, but unfortunately there aren't any other options really and we just have to hope that we don't get left again. I really really wish that I didn't have to use them, but alas there are no other (similarly priced) options for getting from the Bozeman airport to Big Sky. Ugghh.. There is another shuttle company that is much more expensive- if you can spare the money GO WITH THEM!! They are so polite and professional. Similarly to Eric L., I have never written a review of a company before.. but Karst Stage is outrageously b

    Peak Shuttle

    Peak Shuttle

    4.4(20 reviews)
    14.4 mi

    We recently used Peak Shuttle multiple times during a week long family vacation. As a mom, safety…read moreis always a top priority for me. This shuttle service provided complete peace of mind. The driver was cautious on the road and adhered to all traffic rules. The vehicle itself, a newer Suburban, was well maintained, clean, and comfortable. In addition to being our ride, the driver was an awesome source of information when it came to planning our activities. He shared a local's advice on less touristy places to visit and recommendations for great food in the area. Overall, I highly recommend this company. We will be choosing Peak again for our next trip to the Bozeman/Big Sky area. Thanks Dan!

    This was the business owner's email. Mr. gay is a piece of work. If he can't handle a business like…read morehis shouldn't run one. Too emotional to run a business. Customers have the right to cancel when services aren't needed and have the right not to be charged if service was never taken. I disputed the unethical unreasonable charges to my Platinum American Express. This is why I travel with the American Express Platinum cards in times of unethical businesses like peak shuttle and predatory owners like Dan. I did win the dispute and got my hard earned $100 for service never rendered. Email from Mr Gay. I've been notified by my credit card processor (Stripe) that you are filing a dispute over the $100 charge for transportation service on August 20th. The facts of this incident are as follows and are supported by our phone records: You requested transportation at approximately on August 20th at 10:33a from Montana Whitewater to Bozeman International Airport An employee driver was dispatch from Big Sky at approximately 10:40a and proceeded to drive the 20 miles to Montana Whitewater You attempted to cancel the service at 11:06a The driver called at 11:20a from Montana Whitewater's landline inquiring about your whereabouts; you were aware that there is no cellular service in this area My business incurred labor expenses (approximately 1.5 hours) and vehicle expenses (approximately 40 miles) Whatever outcome American Express decides does not preclude legal action being taken against you. I've issued you an invoice for the following charges: $100 for transportation on August 20th, 2025 $30 to recover Stripe dispute fees $200 for my time spent responding to this dispute In the event that American Express decides against Peak Shuttle in this matter, you will have 24 hours to pay the invoice in full. Failure to pay the invoice will result in the filing of a claim with Montana Small Claims Court. The claim will cover Peak Shuttle's expenses related to this matter, and will include: Fees related to acquiring your personal information including legal name and address Interest while disputed funds are held by Stripe Attorney fees Fees related to legal filing Stripe dispute fees Compensation for my time resolving this issue As part of the legal process, I will request that the judge subpoena you to appear in person (in Gallatin County, Montana) to resolve this dispute, as is my right. Travel will be at your expense. You can avoid all of the above actions by immediately withdrawing the dispute with American Express. Carefully consider how a Montana judge will view an out-of-state tourist stealing from a small, local Montana business. It is in your best interest to withdraw the dispute immediately. Regards, Daniel Gay owner, Peak Shuttle L.L.C M: 406-209-8075 W: www.peak-shuttle.com

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    Peak Shuttle - Owner Mr Gay sent me several harrassing emails and invoice. Owner of Peak shuttle  is unhinged

    Owner Mr Gay sent me several harrassing emails and invoice. Owner of Peak shuttle is unhinged

    Peak Shuttle
    Peak Shuttle

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    Montana Chauffeur - airport_shuttles - Updated September 2026

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