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Montco IT Services

5.0 (2 reviews)
Closed 8:30 am - 5:30 pm

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Services - Montco IT Services

Data recovery

Desktop computer body repair

Desktop computer support

12 More Services

Device support or repair

Cloud services

Telecom or network services

Remote access services

VOIP services

Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Smart watch support

Tablet body repair

Tablet support

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a2b Technologies - a2b PC Repair - "IT SOLUTIONS FROM POINT A 2 B-EYOND"

a2b Technologies - a2b PC Repair

(12 reviews)

Smooth and rapid transaction. I dropped my iMac off yesterday to increase the memory. I was…read moreinitially quoted a turn around of next Tuesday but my machine was ready today!! My drop-off was seamless. I got a call today with an estimate and about an hour later I was advised I could come pick her up. I will definitely return and I'm super glad I found them.

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

Girls Fix It - Get your back glass repaired for under $149 so you can upgrade to the iPhone 12... We are here to help..

Girls Fix It

(9 reviews)

Mount Airy, Germantown

I needed the battery replaced in my smart watch, I searched online and also went to several watch…read morerepair stores, couldn't find anyone to do it. Got a recommendation to try Girls Fix it. While the battery was replaced, and the watch is working fine the communication left much to be desired. Dropped off watch on Saturday, was told battery should arrive Monday. Okay, that set the expectation the watch would be ready sometime by the end of week at least. Crickets! The following Saturday I reached out for a status update. Response was battery was received, will test today or tomorrow, meaning Sat or Sun. Monday got a text that battery was replaced, and watch was turning on. I then asked when I can pick watch up. Response, I'm homebound until the 9th of Dec, however, can have watch delivered. I asked who would pay delivery charge, response, we will cover $15. I opted to pick watch up from same location I dropped it off as I live a 25-minute drive away and I'm not up on Uber deliver charges. We agreed on time and date. Day of pickup I receive a text at 2:45 (5 o'clock pickup) stating we're coordinating with someone to meet me at designated time and place. At pickup time I receive a text that I fell asleep. I then opted to wait for Uber delivery. Watch was delivered about 6pm, waited an hour. Communication is key to good customer service!!!!

I requested a new battery. Turned out I didn't need one. Appreciate the honesty. Will use again.read more

Montco IT Services - itservices - Updated June 2026

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