My teen daughter is a burgeoning gamer, she came to me and admitted the family computer, an all in…read moreone HP PC, "accidentally" fell to the floor while playing a game and the screen was somehow cracked. Naturally I was livid and refused to get it fixed. Fast forward 6 months later to her 8th grade graduation and she did very well. She used the school provided laptop, and is now on her way to high school‍ I looked these guys up on the internet and trusted their service. They were quite efficient, they had a new screen shipped, replaced and installed within the week. They were reasonably priced and provided excellent customer care service. Owner even threw in a replacement HP cord to plug the computer into the socket. Thank You

Coming back for an update to say after seven years, this is still the only place I go to for my…read morecomputer repairs. Thank you Tae for all of your hard work, transparency, integrity, reasonable prices, and repairs in a reasonable time frame. Many other places will lie and try to jack up prices but Tae is always honest and incredibly helpful.

Outstanding Service from the Tech Support Dream Team I've…read morebeen a loyal Micro Center customer for over 25 years, and that's almost entirely thanks to Rob Brown in the Tech Support Department. Rob is simply the best--knowledgeable, patient, and reliable. He's been my go-to person for a quarter century, and there's a reason I keep coming back: he knows his stuff and genuinely cares about solving problems. Francis Cioffi, who was Rob's manager for many years, has also been incredibly helpful throughout the years. Both Rob and Francis have an encyclopedic knowledge of products and always take the time to find the right solution. This past Sunday really showcased what makes this team exceptional. I brought a friend in who was having issues with her two-month-old Acer Aspire. David Merritt was able to push through a replacement and arrange for the hard drive transfer. Francis made sure the hard drive got to tech support quickly so we wouldn't have to make multiple trips. Then Rob worked through the hard drive replacement and did extensive troubleshooting--nothing about this repair was straightforward, but he stuck with it until everything was working properly. The level of expertise, dedication, and customer care from Rob, Francis, and David is why the St. Davids Micro Center stands out. They don't just sell products--they build lasting relationships and truly support their customers. Highly recommend asking for any of these folks when you visit!

Last week, I brought my MacBook Air in for a screen replacement. I scheduled a free consultation…read morethrough their website, and when I arrived, my name was already listed on their service screen as waitlisted. The wait was short, and the staff member who checked me in was incredibly kind and patient. I'll admit--I went in expecting the stereotypical grumpy tech experience, but that couldn't have been further from the truth. Even an older couple ahead of me was treated with care and patience as they asked questions about setting up their new device. It was genuinely impressive. After taking in my laptop, they let me know they'd need to order parts from Apple before proceeding. Since parts only ship on weekdays, they offered to keep me updated via my preferred method--text--which I really appreciated. Throughout the week, their communication was prompt and clear. I was notified as soon as the parts arrived and when new issues came up. That's how I learned that, in addition to my cracked screen, my battery also needed replacement. Via text, I was quoted around $426 for both repairs, which I agreed to, assuming it reflected the total cost for parts and labor. However, when I picked up my laptop yesterday, the final bill came out to over $800. The original ~$426 quote didn't seem to correspond to any of the line items on the receipt. Had I known the total would be nearly double, I likely wouldn't have moved forward with the repair. All that said, I truly appreciated the professionalism and attentiveness of the staff. I just wish the pricing had been more transparent and consistent. Here's hoping my now very expensive (and not-so-new) laptop lasts another 10 years to make it all feel worth it.

If I had to describe this store, I would say that Terrance Dixon goes above and beyond to ensure…read morecustomer satisfaction. My personal experience with him was exceptional, as he helped resolve my car alarm issue. He is a true asset to the store, and I'm grateful to have met him. His outstanding personality and commitment to providing excellent service make him a standout employee. I had an issue with the customer service rep on the phone, she was very rude (Abby) and didn't care about my package not being delivered on time. I ha d to wait 2 weeks for my order.Best Buy's online delivery service purchasing a product was terrible, the time of the arrival of my package was not accurate. They changed my address of delivery when I specified where I wanted to send it to and I had to take off multiple times just to even track my location order. The online service was a inconvenience And no one other the Mr. Dixon resolved my issue!

I asked to be shown the Ray Ban glasses which weren't in stock I began to walk towards the cash…read moreregister to chk out and waved him over where I was standing at the register and he told me that he wasn't a dog and don't wave at him. Did he prefer me to scream across the room to get his attention for me to complete my order. I asked his name he refused to give it to me. I'm a card holder that will be contacting corporate..

I learned of Kemner's quite by accident. I went and was AMAZED. If you're a picker and like to…read morepoke through lots of all-sorts merchandise, this is the place! The vastness may overwhelm, so allow plenty of time to peruse. They have all manner of stock and it is unlikely you will leave there without having found some wonderful treasure or that thingamajig you've been looking for since 1972 and haven't been able to find. Definitely worth a visit! E-Z parking!

Wow, I wanted to pick up an inexpensive overhead projector, he had about 50! Lots of vacuum tubes,…read morebut not many of the kind guitar players are looking for. Nice folks.

My ASUS laptop broke at the hinge and the screen casing was coming apart too. Moving the screen at…read moreall past a 90 degree upright angle would cause it to come apart more so it couldn't be closed or even moved much. One other computer repair place said it was unfixable and I'd have to transfer the hard drive to a new computer which would have cost 500 bucks and it would have been better to just buy a whole new computer at that point. Uptech checked it out and fixed it in a day for a fraction of the cost! Extremely happy with the speed and quality of the repair and I'd highly recommend them to anyone! Thanks again!

I had a great printer which was excellent but it stopped working. I contacted up tech computer to…read moreget fixed. He said there is a charge for the diagnostic test up front. I paid him and he took the printer. He came back in a few days back, and he couldn't get it fixed!

Apetek Computers is a reliable service/repair store. I have taken my whole family's iPhones as well…read moreas my MacBook to this place for all sorts or repairs or part replacements. I even bought an iPad from them for my father and he loves it! I just even bought an iPhone from them after having a defective one from Amazon. I trust this place with my family's electronics, which is essentially trusting them with my life. I will always take my devices to them first to see if they can solve my problems. If they can't, they explain WHY too, which is so nice. They are competent, reliable, and will not cheat you. Their hours are amazing too, you can't beat Monday through Saturday, 10am to 6pm. Having such a great service available on saturdays is a blessing!

Great service, great work, very friendly, every time. Have used them a bunch. Couldn't recommend…read morethem more!

I've taken a number of laptops, tablets, and cell phones to Dtown Tech. The quality of service has…read morealways been exceptional. Today I asked them to look at my wife's Galaxy S9. She ran an update on it and then couldn't start her phone. Dtown Tech took a look at it, determined that something caused the update to not complete. They completed the update and restarted her phone. It took just a few minutes and they didn't charge me. Those few minutes they gave me could've been spent on a billable project for them. I will always recommend Dtown Tech.

Blake really helped me out of a bind when I got a screw stuck in the back of my monitor.read more

What a great local computer company. Family owned business and they really care. They fixed my…read moreRazer laptop when it was overheating. I believe these guys can do about anything related to a computer. Call them first when you have issues.

PC Innovations helped me out tremendously last year with my laptop and so this week, I was a…read morereturning customer. Even though I was the one that procrastinated by waiting until the last day before I had to move to seek help with my aging computer, Tom bent over backwards to transfer all my important data to an external drive in the nick of time! Both of my experiences there have been top-notch and I cannot say enough good things about Tom, his expertise and good-natured way. It was a great customer experience and so grateful for him for getting everything back to me so quickly.