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    Monte De Piedad

    2.3 (3 reviews)
    Open 9:00 am - 7:00 pm

    Services - Monte De Piedad

    Jewelry repair

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    7 years ago

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    7 years ago

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    Jewelry & Watch Repair

    Jewelry & Watch Repair

    4.0
    (6 reviews)

    The business card shows "Len's Jewelry Shop". Len Nata Moraga, Owner…read more I walked up to the little kiosk with a dead watch. The price for a new battery installed is $10, which seems to be the going rate, up from $5 at other places a year or so ago. The battery came with a verbal One Year Warranty on a cash sale and no receipt. Heh, not exactly enforceable. But, there was no wait and the watch runs fine now. Mission Accomplished.

    BEWARE! Avoid going to this location. Poor product, poor service, and unprofessional people.The guy…read morethat works there made you feel dumb and provided no customer service. The guy was rude and ignorant. When I came to pick up my jewelry, I didn't have the paper receipt. However, when I showed this guy a picture of the receipt, he responded in a furious tone, "you need the receipt," which made me feel foolish. I remembered that this same guy told me to take a photo of the receipt so I could present it to pick up the jewelry in case a lose it or left it. When I returned for pickup, he told me the complete opposite. This guy has the courage to tell me that I need to control the tone of my voice because I elevated it and I have an attitude. Anyone will be irritated if someone makes them feel foolish and this dude started it too with an attitude and rude voice. He also questioned me about my place of work and threatened to report me since he knew people. My jewelry doesn't even seem to have been fixed. SMH! GO SOMEWHERE ELSE WITH A BETTER SERVICE AND GOOD PEOPLE.

    Presley & Co. Fine Jewelers

    Presley & Co. Fine Jewelers

    4.9
    (109 reviews)

    Liz is the absolute BEST!! Seriously, look no further!! She checks off absolutely every box. My…read morehusband always had plans to design my engagement ring, but our plans became expedited due to my grandmother's health. He began seeking out jewelers for a last-minute solution only to be met by negativity, refusal without explanation, and in one case strung along only to be dropped after wasting precious time. He found Liz and she changed Everything. She Listened to him. She explained to him what was difficult and what was achievable with his timeline and worked with him to make it happen. She was rooting for us from day one. I got to meet her when we went back to design the wedding bands and I couldn't believe her genuineness. The stones I wanted in my ring are soft and tricky, but I love them. She was honest and stern, and gave me every bit of information and advice to make the right choice for ME. Again, I could feel that she had our very best interests at heart every step of the way. She is upfront, sincere, knowledgeable, and compassionate. And my ring is freaking Perfect, a mirror to my soul. She's our jeweler for life. See you in there!

    I had recently become engaged and had a concern with a visible 'crack' line I could see in the…read moresapphire solitaire stone in my ring. My ring came from a local but semi-big jewelry company, and I wanted to share my concern first with a local and reputable jeweler. Liz went above and beyond to take multiple steps to make sure that my concerns were heard. As someone who doesn't know that much about fine jewelry, I had complete trust in Liz's expertise and her suggestions for following up on my concern (e.g. looking up the GIA certificate number, connecting with the individual who wrote my appraisal, connecting with my original jeweler with specific guided questions). For about two months of this journey, she was alongside me during many of these steps and precautions, including connecting multiple times on the phone to make sure that I was comfortable with each step we were taking. By the end, I was satisfied with the information we cleared up, and the steps we took to confirm that the 'crack' was a natural inclusion that came with the stone before it was placed in the ring setting. Liz's thorough commitment and generosity to help me, despite me not being an official client, speaks volumes to her level of service and dedication as a local jeweler. When it was time to design our wedding bands, there was honestly no one else I had in mind after how generous Liz was with my initial concerns with my engagement ring. Liz worked with my fiance and I to design our pieces. Something that sets Liz apart is that she will be upfront with you about a piece, telling you its longevity and practicality for your daily living, while also giving her professional opinion about how it looks. We never felt pressured to get a certain piece or go a certain direction, and she worked with us to better understand what we were looking for and narrow down the final vision. In the end, we both created custom pieces with complete confidence in Presley and Co. For any future brides, this was easily one of the most enjoyable and straightforward tasks of wedding planning. We love our pieces, and I couldn't be happier.

    Monte De Piedad - pawn - Updated August 2026

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