Had the opportunity to visit and conduct business at this well operated establishment. I'm pleased to offer 4 stars since I had no foreseen delays other than an electrical glitch with the device one initiates to record a digital thumbprint. Otherwise,I encourage anyone to visit for themselves, surely satisfaction awaits that visit... read more

If I could leave this place no stars I would. The workers are lazy and rude. They close earlier than they are supposed too and leave you outside the door, ringing the bell over and over, acting like your not there. I called then to let them know I was outside and they just ignored my calls and I could see them through the glass ignoring me. They waited for me to leave so they could leave themselves. Absolutely disrespectful and disgusting to act like that. 4 employees and no one could answer the phone or be decent enough to tell me they were closing early?? Honestly don't come here it's not worth it , any other place deserves your money. TRUST read more

Worst Service ever from a pawn shop , after paying my bill In full I had to wait 45 minutes for them to find my item. And they had the audacity to tell me they had 24 hours to return my item after complaining of the wait . The manger said he didn't need to return anything until the 23rd hour after I paid , Petty AF. read more

Ok so I have gone to many places to sell my gold and I'm super surprised this place has no reviews As far as what they pay, this is the best place to sell your gold! Not to mention the staff is AWESOME! They are always friendly and cheerful The managers NUT and CEASAR are always helpful and honest!! The only downside is the amount of testing they have to do can be very time consuming now,, so be prepared to spend 30 mins or more depending on what u have.. read more

Went in a few days ago to sell a necklace. The Mexican woman with fake eyelashes said it was 10k when it clearly stated 14k. Took it to 5 other shops and they all verified it was not 10k it was indeed 14k. I then took it to their other location on el cajon blvd just to see if it's the company trying to rip me off or just that woman. Sure enough the guy at their el cajon blvd location told me it was 14k. Looks like she was trying to rip me off! I suggest, if you're gna go to this place, DONT! GO TO CASHCO. && IF THIS IS YOUR CHOICE OF PAWN SHOPS, GO TO EL CAJON BLVD LOCATION. NOT HERE. I'll NEVER TRUST THIS LOCATION AGAIN BECAUSE OF THAT WOMAN. Oh and by the way, the el cajon blvd location was able to offer me soooo much more money once he verified it was 14k. His offer even matched cashcos and he was extremely funny and helpful and informative. So pleasant! Please, don't trust the Mexican women who works here @this university location when bringing in jewlery. Or anything for that matter. I think she wears colored contacts as well if I remember correctly. Along with fake eyelashes. Goodluck everyone :) read more

Just walked out and let me tell you ! By far the best choice was this one ! I couldn't have asked for best customer service by a lovely lady named Jannet she was so helpful and friendly and made sure I got top dollar for my jewelry. Thanks again read more

I really needed help with getting a loan on my computer. They gave me the best deal after I went to more than one place. this shop has the best staff and always are very helpful. I feel like you should come here if you are looking for assistance. read more

Came here to get my son's first gold chain. Quality on stock is pretty good. They have a %40 off sale going on. Andrew was super helpful. I would recommend. read more

This is the best place in sandiego !!! Super friendly and very helpful :) don't go anywhere else all other places don't add up to this one

So I usually don't complain but this worker Denise, was something else. She had the worst customer service I have ever experienced. I asked to speak with a manager and she said she was the manager. Whoever gave her that position needs to re evaluate who they have running their store. read more

Always gives me great deals, Nalleli has great customer service! Best jewelry and they have really good deals, been using them for years

Quick and nice service by Andrew . I always come to this store and leave happy with what I ask for

I had some gold I wanted to sell and I wanted get top dollar... so I asked around and I'm SO GLAD I went with Monte De Piedad. The gentleman I worked with was polite and very professional. I'd highly recommend Monte De Piedad to anybody looking to sell gold or pawn! read more

Came in for the first time here because I needed some quick cash. I pawned my laptop for decent amount and was not charged interest on the pick up because it was my first time. The transaction was smooth and they explained in detail how the process was going to work. Will return if need to. read more

I arrived 10 minutes till closing, but they didn't seem to mind and i wasnt rushed at all. They have a fairly large selection of yellow gold jewelry - which I happen to be allergic to - no platinum and no silver pieces, and only a single board a white gold. Despite the very limited selection the white gold pieces we're nice and well cared for. The ticket prices seemed a bit high, I was looking for an ultra-thin, simple chain and they ranged $82- $394. They also would not separate pieces like many places do (i.e. if a chain i wanted had a charm, they would not sell me the chain alone). The saleswoman was patient and attentive, not excessively friendly, and didn't push any pieces on me. It turns out ALL jewelry is always 40% off the ticket price (making the markup senseless, in my opinion) which brought things down to more realistic prices. I settled on a super-fine white gold chain for $97 and walked out at 8:15 for a total of $53. I likely won't return, but only because the selection did not fit my taste. The store itself was clean, well lit and easy to find and the staff was friendly and helpful. read more

These guys are the best they always got new stuff and they re always professional. This is my go to spot to get my jewelry and my loans. You can't beat 40% off! Thanks for all the jewelry read more

DON'T COME HERE.. I used to love coming to the one in university but after I took out my Iwatch I tried turning It on NOTHING !!! Ok well let me try charging it for at least 30 mins STILLL NOTHING !!! Ok maybe a few more mins STILL NOTHING.. so I decided to call them this girl answers and I tell her the whole story and the issue she tells me let it charge all night and if it still doesn't work then call us back tomorrow and we can find a solution. So the next day I came from work and charge it a lil again to see if it needed more time .. and what do you know still nothing . So I call back again first of all they left me on hold for like 10 mins but I didn't mind so this time it's a guy so AGAIN I tell him the whole story again and I mention how the girl told me to call back if it keeps on happening and I did ... he tell me to come to the store and they will check it out because they have someone who fixes their devices so here I go to the store once I get there I get help by the same girl who I talk to when I took the device out and talk to on the phone so she knows what's been happening. So I say hi and everything and right away she tells me that if the device has a scratch or something on the outside that they would fix it but if it's a problem with the battery that that's my problem then I mention what the guy to me about that there is someone who can inspect it to see what it really is because that's what they told me , she tell me that that's only if you buy a watch from them and it doesn't work THEN WHY WOULD YOU TELL ME SOMETHING COMPLETELY DIFFERENT OVER THE PHONE AND MAKE ME GO ALL THE WAY OVER TO THE STORE TO TELL ME THAT THEY CANT FIX IT , COULDN'T YOU TELL ME THAT THOUGH THE PHONE !! It makes no sense to me I'm not trying to scam nobody I just want my watch fixed I'm not even asking for money or a whole new watch. I just want my Iwatch back if I could give this place no stars I would read more

i sold my old jewelry and compare to other pawnshops i received the best deal by far. customer service is great, everyone greeted me and seemed very nice. the layaway plan for 10 months is awesome read more