In just 2 weeks, terrible experience of overnight care for my terminally ill father who is a high…read morerisk fall. 1. Two Caregivers falling asleep during multiple shifts. With a falling incident due to no assistance due to caregiver was sleeping. 2. Another caregiver yelled at my father, refusing to help resulting in him urinating all over the carpet. 3. Another caregiver appeared to not be able to read English. Concern if assisting with medication or reading instructions for care. Advised agency of these issues and attempted to email the owner, no follow up. The care manager seemed inexperienced and not interested in trying to improve our experience or keep our business. Very unfortunate that my terminally ill father had to have this experience during the hardest time in his life.

Our Home Care Assistance care manager understands our needs, and I like how they do things. I get…read morealong with my husband's caregiver as he is considerate. The office staff call me ahead of time and they are friendly. The services keep my husband engaged while I receive a break. I recommend the agency because they have sent quality caregivers.

I've been waiting for 2 1/2 weeks for them to pick up the hospital bed. It's in my small living…read moreroom and is a constant reminder of the bad experience I had with my my husband's passing. They say they have been to my house a couple of times, but I get lots migraines and I'm usually in my bedroom trying to get rid of my migraines which is on the other side of the house. All they had to do is call me and I could've opened the door and let them in. I'm home all day. They said they would come on Friday February 14th and I waited all day for them, they didn't come and I had things to do!!! Pamela Green. 505.218.2970

Do not use this agency. They falsified paperwork with the VA stating my father had conflicts…read moremeeting with the nurse because of his doctor visits and wanted to change companies. My father never expressed this to anyone. They stated they needed to have a CNA employed to give him a bath, which was not true either, but still billed the VA for those hours. they expected my father who is legally blind to sign paperwork with out reading it to him. Horrible place. Do not use!!

We have had a great experience with Crystal, Brandy and Lorena. They make my mom feel confident…read morewith their care and comfortable with them. Very kind, caring and competent. Also when we have a question or concern, Visiting Angels responds immediately to try get a resolution ASAP. GREAT ORGANIZATION

A few weeks after a caregiver was assigned to my sister I requested he be removed. They refused…read more Red flags were raised by friends and family. Long story short, he stole a lot of money from my sister, he alienated her from her friends, her neighbors and our family. He convinced her to remove me as POA and he took over her bank accounts by lying to her. When he was finally fired, he moved in with her. This all happened in less than three months. He seemed as though he was a seasoned scam artist. He took off with her when the police arrived to serve the Order of Protection. Multiple welfare checks by police, multiple reports to adult protective services and finally court dates convinced my sister he was not going to marry her and she began to realize the truth. It was an absolute nightmare. I don't know what kind of background check they did on this Lowlife, if any. Not to sound sexist, but perhaps they should revisit their policy of sending male caregivers to wealthy widows.

The staff were amazing to my mom! My mom was so happy with her room, and the socialization she…read moreexperienced. She wasn't alone any longer, and she loved the food, and activities. I highly recommend.

From the owner: Compassionate care for every stage of life. Find reliable in-home caregivers or explore assisted…read moreliving options now.

I have admiration and gratitude for the vision of the administrative staff and the helpers who have…read morecome into my home five evenings a week for the last three weeks. After leaving a back-injury rehab facility (also for three weeks), I was wondering when I might get back to normal. With Nova, the individual attention to my needs made all the difference. I can't recommend Lawrence and Natalie highly enough! Wonderful.

From the owner: We strongly believe everyone deserves to age with dignity, independence, and grace. We are…read morecommitted to providing reliable non-medical homecare services. We take a personalized approach to homecare, getting to know each client personally and developing customized care plans tailored to their needs, preferences, and lifestyles.

We learned about Footprints from staff at a local assisted living community. Using their medically…read moretrained assistants for our loved one gave us peace of mind to conduct necessary business. We feel very fortunate to have learned about Footprints and used their services.

FootPrints is truly the most important Home Care Company in ABQ that everyone residing here needs…read moreto know about. After calling every home care provider in ABQ, only to discover non offered one day care -- sighting Hipaa paperwork, etc., it was not worth their time and energy -- I was about to cancel my surgery procedure. Luckily, I discovered FootPrints and Shelley Hennie who came to my home immediately to set things up. It is not about how much money FootPrints Home Care can or can not make in helping you, it is about providing a service that was most needed by this senior who just moved to the area and had no one to call for temporary assistance. If you or someone you know is in need of wonderfully caring, reliable, home healthcare worker, Foot Prints is who you need to call.

Bayada is unique. The name of the organization is someone's last name and that means something…read more They do things differently here and that's really what makes them stand out. I am an employee of BAYADA and I have to say, I've never worked anywhere like this before. At BAYADA they say that everything comes down to the Bayada Way which is based on 3 core values: Excellence, Reliability, and Compassion. What I've found since working with this organization is they really, truly, stand by it and walk the walk. They provide excellent training for all of their employees, and this training doesn't end when they start working. They provide continuing education for their home health aides, they offer in services and trainings frequently for their office staff as well. Bayada is always working to improve client experience, and regularly reach out to clients and find out what they can do better. One way they do this is by having clinical oversight by at least 2 Registered Nurses on staff overseeing the home health aids. The nurses visit clients once a month, every month. And the first assessment is totally free! Bayada nurses offer medication management and medication refills. No more filling mom and dads pill boxes yourself. Bayada also takes great care of their employees with competitive starting pay and a benefits package even for part time employees. That's why Bayada attracts the best caregivers. If you want the best for your loved ones, Bayada is the way to go.

To be in a position of needing Home Health Care means you live daily in very stressful situations…read more This company and all its personnel at this local office helps to remove some of that stress. They are and have always been there when we needed them. This is the second company we have used locally. Left the first one because of FREQUENT miscommunication. Bayada made the transition seamless. What a relief! I would highly recommend this company to anyone who is in the position of needing Home Health Care services.

We arranged (from a long distance) care for my Dad from Mi Casa. Not easy but Mi Casa's staff…read moreworked with us from initial assessment to coordination with our long term care insurance and were excellent every step of the way!! My dad had the same caregiver for nearly two years along with occasional subs or alternates when the need was greater. All were professional and warm, caring individuals. He cried when their needs out grew home care and we made the move to assisted living. Our experience was the best in a difficult situation!

From the owner: home health careread more

Great service and the people are welcoming and professionals!! Would use again! The owner seems to…read morehave been doing this for awhile.

From the owner: Joshua Cares Home health is a licensed, bonded and insured company. We are a Non-medical home…read morehealth and we are local. We believe in absolute client satisfaction and believe that top quality care will be the guiding principle and conerstone of this agency.