Home Care Assistance is wonderful! * Interviewed us in our…read morehome to asses the situation & meet everyone * Gave us helpful suggestions & a notebook that we're still using. * They have a LARGE group of caregivers * No worries about subs or emergencies. * Filled every need we had very quickly. * The caregiver we had was wonderful -- she really bonded with Mom. * They have a GREAT memory program that I wish we could use! The only con is the cost. To have everything they offer, I get why they have to be expensive. We're mostly going with private care because of cost, but if I ever get rich, I'll be using Home Care Assistance of ABQ all the way!!!

In just 2 weeks, terrible experience of overnight care for my terminally ill father who is a high…read morerisk fall. 1. Two Caregivers falling asleep during multiple shifts. With a falling incident due to no assistance due to caregiver was sleeping. 2. Another caregiver yelled at my father, refusing to help resulting in him urinating all over the carpet. 3. Another caregiver appeared to not be able to read English. Concern if assisting with medication or reading instructions for care. Advised agency of these issues and attempted to email the owner, no follow up. The care manager seemed inexperienced and not interested in trying to improve our experience or keep our business. Very unfortunate that my terminally ill father had to have this experience during the hardest time in his life.

Mary Martinez, Franchise Owner was excellent at providing us with programs that can help us. She…read morecalled around to find the appropriate agency. Five Stars.

Talked with their social worker Cindy Brown. She said not enough staffers for now and that their…read morestaff retention has been low for a while since the COVID thing started. Couldn't provide me with a driver for my transportation needs. I was disappointed so I guess this means another agency I will be hiring.

After my mild heart attack in October 2025, the hospital gave me Ambercare's name for home care. I…read morecalled them and a nurse came. Then a physical therapist came. The physical therapist is better than the nurse. He taught me exercises which was helpful. Then he left Ambercare and a lady replace him. She was okay for 2 weeks. Then she became rude and unprofessional. At the end of four visits, she told me that I could walk in my house. Therefore, she had to discharge me. I told her I could walk in my house one week after I was discharged from the hospital. I told her I couldn't walk outside my house safely without a walker. My goal is to be able to walk outside my house safely without a walker. She didn't care and she forced me to sign the discharge form. She also said that Ambercare have had too many patients to handle. Therefore, she had to discharge me.

Horrible company, run as fast as you can as a caregiver and as a client, I don't recommend at all…read more. Office people are just running round with their heads off , like chickens... If you know the sayings you'll understand.

We arranged (from a long distance) care for my Dad from Mi Casa. Not easy but Mi Casa's staff…read moreworked with us from initial assessment to coordination with our long term care insurance and were excellent every step of the way!! My dad had the same caregiver for nearly two years along with occasional subs or alternates when the need was greater. All were professional and warm, caring individuals. He cried when their needs out grew home care and we made the move to assisted living. Our experience was the best in a difficult situation!

From the owner: home health careread more

Visiting Angels Albuquerque is amazing. I had an Angel show up 9 hours after I signed up so I could…read morecatch my flight home. Lisa-Marie Beaty in particular was very good with my Father and they became fast friends. I was very lucky to find them and would highly recommend them.

A nightmare! My…read moremother was admitted for home hospice over the summer of 2022. She lives in a trailer park on the outskirts of Albuquerque. I implored my mother over a year ago to consider relocating closer to my family after her husband died, but she refused. I live in Virginia, and I am the only surviving family member to advocate for my mother. Visiting Angels was recommended by Compassus Hospice care. She has been "robbed" (reported by providers) numerous times while attendance was present. I left $700 cash and a gift card for $500 (to cover expenses) in a pocketbook stowed in a location that only my mother and an attendant knew about- only to be informed that her pocketbook has gone missing. I have called numerous times when the attendant caregiver answered clearly roused from sleeping- and more than once with an attendant who was slurring their words. Furthermore, I have received multiple calls where she has fallen while attendants where present. My mother's checking account has been depleted and the only management involvement is to harass me about payment. The calls have been numerous and each with the caveat that home care will stop, and she will be discharged from hospice. I have been labeled an "exploitive absent son" and the attendants seem to be gaslighting my mother. They are restricting my calls and I have no way to reach my mother. It's been almost two weeks since I've been able to talk to her - I am recurrently told that she is sleeping, or that she doesn't want to talk. Now that her funds are exhausted, I've been receiving buttery calls from the manager that her care can be extended if other funds are available. But, if not she will be discharged. She's being transferred to a skilled facility and expected to be placed in a nursing home over the holidays. I am travelling over Christmas to be with her. I think that as the early boomers reach an age that home care is more frequently relied upon, that exploitative practices and unscrupulous symbioses have been forming between home hospice agencies and home attendance providers. I think more scrutiny and oversight of these businesses are warranted. But I am just another exploitative son. Working long distance with Visiting Angels has been an ugly experience. I expect a reply from a visiting angels representative below or subsequent posts to reply that we should talk this out or that I am being unreasonable... but I am not. It's been an abuse and a nightmare. My mother's last days are tainted by my experience with these people.

The absolute best care my grandma ever had, this company is professional and kind -we couldn't have…read morehad the greatest last moments with her without the care this company provides. Thank you very much.

From the owner: Love where you live, We can help you stay in your home! We provide light housekeeping, companion…read morecare, transportation, meal prep, personal care and so much more. Call us today!

My mom is living in a memory care home for dementia. Roadrunner reached out to me and I went ahead…read moreand signed her up for their service. They have been so loving and attentive with her and have been great at keeping me in the loop at all times. They basically do everything so I am not having to try to remember. The RN and MD are frequent visitors and are on top of things at all times. They know I'm an RN, and treat me as a professional, which makes me feel included and valued. They are QUICK too! They ordered a hospital bed for my mom and it was there the next day. I'm so glad to have been able to get this help with my mom's care.

Roadrunner Healthcare has genuinely been a blessing for my family. Their team is patient,…read moreresponsive, and really knows how to explain things in a way that makes healthcare less stressful. The nurse who helped us was kind, professional, and made sure every question was answered.

I have admiration and gratitude for the vision of the administrative staff and the helpers who have…read morecome into my home five evenings a week for the last three weeks. After leaving a back-injury rehab facility (also for three weeks), I was wondering when I might get back to normal. With Nova, the individual attention to my needs made all the difference. I can't recommend Lawrence and Natalie highly enough! Wonderful.

From the owner: We strongly believe everyone deserves to age with dignity, independence, and grace. We are…read morecommitted to providing reliable non-medical homecare services. We take a personalized approach to homecare, getting to know each client personally and developing customized care plans tailored to their needs, preferences, and lifestyles.

We have so appreciated the diligent & loving care that For Your Care In Home Care has provided to…read moreour folks for over the last 4 years. They did their very best to provide the coverage that was needed.

Liz and her staff helped us through one of the most difficult times in our lives. Care was…read morearranged quickly and completely. The staff took care of my mom but also supported us family who were doing our best also. The team nature of the relationships that developed enriched the last weeks of my mom's life. We could not have done it without them.

We learned about Footprints from staff at a local assisted living community. Using their medically…read moretrained assistants for our loved one gave us peace of mind to conduct necessary business. We feel very fortunate to have learned about Footprints and used their services.

FootPrints is truly the most important Home Care Company in ABQ that everyone residing here needs…read moreto know about. After calling every home care provider in ABQ, only to discover non offered one day care -- sighting Hipaa paperwork, etc., it was not worth their time and energy -- I was about to cancel my surgery procedure. Luckily, I discovered FootPrints and Shelley Hennie who came to my home immediately to set things up. It is not about how much money FootPrints Home Care can or can not make in helping you, it is about providing a service that was most needed by this senior who just moved to the area and had no one to call for temporary assistance. If you or someone you know is in need of wonderfully caring, reliable, home healthcare worker, Foot Prints is who you need to call.