I can't speak to being a resident, but I can say that this business is menace to the neighborhood…read more Their maintenance people drop trash in the street, at one point there was what looked like sewage running all the way down the street every morning. They regularly have semis idling right outside mine and my neighbor's houses for hours per week. I asked them to have the trucks shut down due to my severe asthma. This was ignored. Any potential residents should understand that there is a ton of noise/back up beeps, idling trucks every day, all before 7am. To sum up, this company doesn't care about their neighbors and I'm concerned about how they may treat their residents.

We have friends who moved into the Highlands after the fires. They are very happy to be there,…read moresurrounded by a great staff and other residents. The only negative about living there for them seems to be the very limited washing and drying machines - only one per floor! So my friend has to plan a 4am trip during the week and avoid more crowded hours. That's way too few washers, and one was recently not working so the entire floor had to use another floor's machine. I think there is room for at least a second machine. If this could be changed, a 5 star would be appropriate from listening to them.

I just moved my dad from Las Vegas to the Oaks. After searching various places, I immediately fell…read morein love with the Oaks. It's a beautiful place and the people who work there are angels. My dad loves his new place and appreciates how nice everyone is there. They take such good care of him. And yes, their food is pretty darn good at their restaurant! I often eat there with my dad and also enjoy talking to the other residents too. If you or your loved one are looking for a fabulous independent living environment, with some support (daily check ins, weekly cleaning, meals, etc), I highly recommend the Oaks! Ask for Steven and Luis to get a tour!

My Parents enjoyed 6 years at the Oaks. The amenities and the staff were really great. After Mom…read morepassed, my sister moved in with him for a few years but he needed more care and transitioned into the Retreat, which is a fully assisted living. It's a 5 bedroom home. Dad lived there 5 years with the best care. The staff was like family. They truly cared for and loved my Dad. We're so grateful.

Regency Park Astoria,…read more one of the most affordable retirement communities in the San Gabriel Valley, the friendly staff and dedicated administrator prove I had made a great choice moving my father into the community. As everyone I felt guilty, the administrator and his staff made my guilt go away day by day reassuring that it would not be an easy transition but they would be there to support me and family daily. Two years later my father has remarkably become more independent and now he rushes me out the door to get to his daily activities and his three delicious meals a day. Thank you Regency Park Astoria staff!

I've picked my mother up on several occasions where it is evident she is in respiratory distress…read more I've had to take her to the doctor and they've asked why the facility has allowed this to occur. Very recently, this occurred again and she ended up first in the emergency room, then was hospitalized for a couple of days. I have asked to speak with the director to inquire about staff protocols and whether or not a RN is on staff. She has not responded to either calls or emails. The actual staff working with my mother seem very caring. Management seems very lacking.

Management is horrible! I continuously receive different information and never given a straight…read moreanswer. My brother and sister do not provide medical reports from Dr's visits nor give info. My Mom has dementia, doesn't eat good at all nor drinks enough water and it seems like this facility is only waiting for Mom to die so that they have another room to rent. I've asked management for a call back but never have received. Facility is definitely under staffed!

Caring caregivers, Active community. Responsive to residents and family's needs. Thank you, RPOK.read more

one of the nicest facilities in Pasadena the staff is great and Andy the owner is fantastic super…read morenice and caring

If you are looking for a place for your loved one, look no more. Andy/owner, his wife, along with…read morehis caretakers provide the best experience for your loved one. I had the pleasure of working with Andy and his team and the passion they have for their residents is unmatched. I work with many owner/administrators and Andy and his team by far are the best I've ever encountered. I would absolutely recommend El Molino to anyone looking for the best care for your loved one.

I never could get this place to call me back about getting a tour. I left multiple messages. I…read morealso called many, many times hoping to catch the director when they were on site. Often when I called during regular business hours, nobody even answered the front desk phone at all.

My wife and I are independent-living residents on the MVGH campus where we have been for the last 6…read moreyears. Here at the Grove, we've had independent-living friends who've needed temporary assisted living or, with life changes, have moved permanently into such an arrangement in The Hearth (assisted living) or into The Ranch (memory care), or into a more intensive environment, Stewart Cottage. Having lived and worked in the Midwest and East Coast, before moving to SoCal, we're thoroughly familiar with all the options of care; it's clear to us that MVGH is one of the very best we've know. Our staff is dedicated, skilled, and kind. Rarely a day goes by without either my wife or I commenting on what a remarkable, gracious, place this. We know that whatever life brings our way, we will have friends, we will receive care, our needs will be met. If you have a family member in need of some specialized care, there is no better place than MVGH. Make a phone call today - your questions will be answered, and the needs of your loved one, or yourselves, will be skillfully assessed.

Watching the news and fires right now and the staff and evacuation plan was magnificent!!!! Great…read moreteamwork . The world was watching and they did a excellent job on evacuating those patients. 1st responders need to be recognized

I'm so deeply saddened by the events of January 7th. The terraces, its staff, its community, is one…read moreof a kind. Once they rebuild I will finally feel comfort and safety for mom. Thank you to all the staff, I owe you everything.

Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

Martha Reyes My wife Nancy moved into The Kensington on…read moreFebruary 18, 2026. The Lobby reception of 10 or more staff members was truly a great start to Nanc's new home adventure. There is where I met Martha Reyes. Martha reached out to introduce herself and let me know that she would be personally looking after Nancy. I visit The Kensington each day at breakfast, lunch and dinner to help feed Nancy and get a better understanding of what days are like there. To say the least, I continue to be impressed at the amazing level of care that Nancy and all the residents' experience. Of all the care-givers, Martha stands out not only with her level of dedication to all the resident but especially how she nurtures and comforts Nancy through these new tough times. Thank you Martha for being there and for the loving care you give Nancy each day. You now have a special place in my heart. Always Dennis

I first met Mauricio several years ago when I was looking for an assisted living facility for my…read moreuncle. Mauricio helped us understand what to look for, the kind of questions to ask and facilitated tours of several facilities. We ultimately decided on one that was my uncle's home until he passed away. Recently I reached out to Mauricio again for assistance with a friend who needed to find a place for her disabled husband. Mauricio connected her with Portia, one of the Golden Pathways advisors, who not only helped find a great residential board and care for my friend's husband, but also supported my friend thru the whole process and provided education and support to the the family as well. Mauricio and Portia provide professional and compassionate assistance. They are genuine in their desire to help, are knowledgeable about the many facilities in the area, and they go the extra mile. And a huge plus is that there is no cost for their assistance!. I have a lot of trust in Mauricio and the Golden Pathways team and recommend them to my friends who are looking for placement of their loved ones.

Golden pathways was a God send for my grandmother and my family during a difficult time. We had no…read moreidea where to start or what resources were available to her in finding placement. They were so gracious and informative. They were able to find placement for her quickly and effectively. Her placement was perfect and she is well cared for which is all we could have asked for!

Dealing with Virgina (older Filipino lady) to do an intake is the biggest waste of time. She is so…read moreunprofessional and sloppy, it is very frustrating corresponding back and forth with her when she goes out of town so often for "family emergencies", and is the main point of contact for intake. My mother is an Air Force vet that has frontotemporal dementia. She is 63, which is a little early to be experiencing this. I went on a tour of this facility back in January, so this has been a very slow process. I told Virgina my mothers age the day of the tour where she wrote it down, as well as other details such as the current facility my mother is at. I was concerned when I would call back to check on the process that she would ask me the same questions over and over, as if Virgina is suffering from dementia herself. She has been making false promises since February when she verbally told me my mother was approved to move in the first week of march. The first week rolled around and I didn't hear anything from Virgina, so i called her direct cell where i have been getting sent to voicemail ever since because she apparently has been having back to back family emergencies or events where she goes out of town (lol). She will send you to voicemail, then ask to call back later through text. I guess this facility was rieed of my checking on the status of the placement because they finally determined today after months of deliberation that my mother is suddenly "too young". This was already after Virginia said she would be moving within a week. They knew my mother's age months ago, it seems as if they are just lazy and want to pick and choose who to care for. Glad they showed their true colors before I sent the person I love the most in the world here... if anyone can suggest facilities that are diverse and have caring staff (as my mother is black), I would be totally open to suggestions because I am starting from square one again.

Jasmine Terrace was Mom's home for the last 10 years. We could not have asked for a better home…read morefor Mom. She had good and bad days, and the Jasmine staff insured she had the proper care for all her needs. We first met with Lori who exudes calm sensitivity. The care staff led by Rocio and Carla stayed. on top of her medical needs and guided us through. The kitchen insured Mom received her favorites. The facility is very well maintained, always clean and fresh. The courtyard is a treasure. Thank you Virginia for leading such an outstanding team!