ZERO STARS !! I came to this location to cash a check that wasn't large at all. She asked me…read moremultiple questions, and wanted a verification of a email showing that the check was made out to me ; after I gave her the paperwork. I was willing to show her identification and answer reasonable questions. But she actually interrogated me and I felt Racially Profiled. I mentioned that the Temple location was happy to cash my check. And she quickly replied that "I am going to call them and tell them not to cash it" ... This is a sad situation. I am a well rounded individual who didn't deserve this treatment at all. Hire Better Employees

Sherrie is the best person to deal with in Killeen. She is professional, knowledgeable and always…read morehas a smile. She talks to.me as if she has known me forever. It makes my experience with dealing with Ace a positive one.

Very friendly, welcoming, and professional customer service. Helpful. Treated with kindness. I made…read moremy biggest mistake to choose an agent who does it for the money, micheal pressley is rude, racist, and does not care for customers. I requested to have christina Pellegrino for my agent. I would of loved for this farmers office to be my main go to and agent! Your Christina and jenny is very helpful. Wish you ladies the best and I would recommend y'all if anyone was to ask for a new farmers policy.

This young agency was a tremendous help to my husband and I when we were shopping for new…read moreinsurance. Ms Pelligrino is knowledgeable and friendly. The office staff is friendly and helpful. I highly recommend this agency.

We visited OneMain Financial and the staff listened to us, was courteous with compassion for our…read moreneeds. I highly recommend their services.

Sherri is amazing! She's fast and friendly. She knows me by name when I walk in. So helpful.read more

Sherrie is always so cheerful! She is very professional and knows her business well. It is always…read morea pleasant experience.

Monica and Kimberley are great! They're really helpful and dependable when you need it.read more

I have used this agent for several years now because Kimberly and her crew are the type of people…read morewho really care about their customers. I've always found them to be very friendly and helpful and cannot recall even one bad experience.

Save money, go elsewhere. Employees were nice, but the prices were not. We had 1 W-2 and a 1099 for…read moredividends, overall not that much. It took 2 hours and we walked out of there over $300 poorer than when we walked in. Find someone else if you don't want to take a bath.

My dad and I dropped our paperwork off and it was ready the next day. Daphne went through the…read morereturn with me and I received my refund right then and there. Friendly service. Will definitely return.

We are always treated well, and we aren't rich. Our tax returns are completed in a timely manner,…read moreand Melanie is very knowledgeable & helpful. They'vetaken great care of us for years, and I love that Melanie is a Dave Ramsey ELP.

Very slow to deliver monthly books to our small business. I heard from the daughter of a wealthy…read morefamily that they treated her like gold. I guess that's what they care about.

As an expecting mother, I trusted Fairway Independent Mortgage Corporation to guide me through the…read moreFHA loan process. Instead, I was misled into closing on a dangerously unsafe home due to negligence, document misrepresentation, and an apparent pattern of prioritizing profit over people. Timeline of Events: 1. Serious Safety Issues Ignored Pre-Closing Prior to closing, my inspection report and repair amendment listed several major hazards: * Ungrounded electrical wiring * Missing GFCI outlets in wet areas * Active plumbing leaks Despite these clear FHA violations, Fairway closed the loan without confirming repairs. As an FHA lender, they were responsible for ensuring the home met safety and habitability standards. They failed. 2. Misrepresentation by Loan Officer Alisa Bailey, my loan officer, appeared helpful, but ultimately prioritized the transaction over my well-being. Rather than enforcing FHA safety compliance or the repair amendment, she allowed the closing to proceed, leaving me and my infant son in a hazardous home. 3. Falsified HUD Addendum At my in-person closing on June 30, 2023, the HUD Addendum was not included. It was emailed to me via DocuSign on July 5, 2023--five days after closing. In a response to my Consumer Financial Protection Bureau (CFPB) complaint, Fairway falsely claimed I signed it on the closing date and retroactively altered the document date. I have timestamped proof showing this was not the case. 4. Collusion with Appraiser & Inflated Value The property, built in 1961, had never been updated--yet the appraiser claimed it had brand-new plumbing and valued it far higher than its true condition justified. In reality, the pipes were so rotten and corroded that I developed a bone infection shortly after moving in, caused by exposure to contaminated water. The appraiser praised cosmetic paint jobs and minor aesthetics, disguising the home's complete lack of modernization and structural safety. Fairway accepted this inflated valuation without due diligence. 5. Dangerous Living Conditions Post-Closing Since moving in, I've experienced: * A gas leak, creating an immediate health hazard * A roof that nearly collapsed, despite being listed as "new" * Ongoing electrical safety risks * Severe plumbing issues requiring out-of-pocket emergency repairs * Worsened postpartum depression and anxiety as a result of these compounding stressors 6. Pattern of Avoiding Accountability Fairway continues to deny wrongdoing, despite evidence. Their CFPB response included false statements and ignored submitted proof. I believe there is ongoing collusion between Fairway, the appraiser, and other industry professionals to push unqualified homes through the FHA pipeline and avoid regulatory consequences. This has caused lasting financial, emotional, and physical harm to me and my child. Fairway had a responsibility to uphold federal standards, protect the borrower, and ensure document integrity. Instead, they enabled unsafe lending practices and continue to avoid accountability.

BEWARE!!!!! This company sells their loans to a mortgage…read moreservice called Lakeview also known as Loancare. By far the worst service you can imagine.....if you even consider to doing business with all the above you need to RUN!!!!