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    MONTES REBECCA MD

    3.0 (2 reviews)

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    7 years ago

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    Family Medicine Associates of El Paso PA

    Family Medicine Associates of El Paso PA

    4.2
    (10 reviews)
    7.9 mi

    Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

    I've been having a very difficult time getting a refund that was paid. Family Medicine Associates…read morehad been sending texts, emails and voicemails regarding a doctors visit that had been paid, and that I actually overpaid by $100. I pleaded with them and advised that this bill had been paid, even after I provided documentation from the bank they continued with "overdue bill " notices. I finally got through and obtained an email address and AGAIN sent documentation of checks (front and back) and finally after months was advised that yes indeed bill had been paid and that my account showed the overpayment. I was assured that I would receive my refund in a week and it's now been 3 weeks and I've yet to receive my refund. I have tried contacting them and sending emails and have yet to receive any response. I find this very UNPROFESSIONAL to say the least. So very frustrated!!

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    Family Medicine Associates of El Paso PA
    Waiting to see the doctor! He's the best!
    Waiting to see the doctor! He's the best!
    Family Medicine Associates of El Paso PA

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    Valley Medical Clinic

    Valley Medical Clinic

    4.0
    (4 reviews)
    8.6 mi

    Excellent service, called into the doctor's office shortly after I sign-in. I feel like I am very…read morewell attended from the time I sign-in at the receptionist desk to the moment I am seen by my health care provider. I would highly recommend this health care provider.

    My GP, Dr. Xavier Munoz, is one of the many fine doctors and staff who function in this facility…read more It was time for my annual, and I was optimistic despite my being 20-30pounds/9-13kgs overweight. A week before, I had obtained my blood test orders and gone to Quest Diagnostics at (06:00), where Lluvia efficiently made the draw and later faxed the results to Dr. Munoz. I got over my initial shock upon seeing a former colleague, Carmen, who was accompanying her husband; my pleasure was doubled to meet receptionist Lulu, an exceptionally friendly professional who quickly got me in. She surprised me a bit at her magnificent ability, considering the large waiting room was rather full of patients (only a portion of whom were to see Dr. Munoz). I was taken aback slightly upon meeting Dr. Munoz, anticipating that he would shower me with good news about the results. Although all my numbers looked good, he was a bit grim about my white cell count--until I told him that I had donated platelets at UBS. To be on the safe side, he gave me a follow-up draw orders, not to be completed for at least a week, giving my bones time to make new blood. He also understood why I moved a bit slowly--my orthopaedist, Dr. Urrea, had told me a decade ago that I had premature arthritis, and now it is MATURE arthritis. Regardless that my knee is a bit gamey, I can still pedal. Indeed, I participated in the Rio Bravo segment of the international Chupacabra bike race held just South across the river, in Cd. Juarez, Mexico, Saturday. Talk about a great event; even better was my unwitting participation! Anyway, if you need superior primary care, you can certainly get it here, especially from Dr. Munoz. I give him/Valley Medical Clinic my wheel of approval!

    MONTES REBECCA MD - physicians - Updated July 2026

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