The worst camping experience of our lives happened here. We are 67 and 63 years old. The first night was okay. The next morning we were woke up, by the three barking, howling, whining dogs behind us before 6 a.m. Once the two families were up, we got to hear SHUT UP when the dogs would bark. Then we got to hear one of the Mothers yelling, share the fucking ball. Sit the Fuck down. You fucking smeared dog shit on the mat, etc....
They left all 3 dogs unattended all day except for when they would come back for 10 mins to get something. It was over 90 degrees. At one point the puppy got so wrapped up in his 3-4 ft lead that he was yelping. He had about 12 inches to move. My husband and I had to untangle the leash and him. That afternoon, I was so upset that I was out riding my bike and stopped a worker in a cart. I asked if there was a manager on duty or a camp host. He said no. I asked who I could file a complaint with. He told me I could go to the office and tell the girl at the counter. I didn't see the point in that, since there was no manager on duty. That night the dogs were left again. Early the next morning, we were woke up again by the dogs and yelling. I called the manager as soon as my feet hit the floor. I talked with Julie and told her everything. She kept repeating and repeating that her worker told me she was in the office. Do you Really think I would flag a worker down and ask for a manager and then not go talk to them? So, my husband went into the office to talk to her and try and get just a 1 night refund. He got the same treatment as I did. She would not give him the contact info for the corporate office, so we could call them. I found info online and emailed them. They apologized and said they would send the info to the owner and I would hear in a few days. I have yet to hear anything and it's been close to a week. We would Never Ever stay at Jellystone again. When you are camping, you shouldn't go to bed and cry.
This place was awful! And the manager could care less! We also had video of the dogs and the barking. Didn't want to see them. She should not be in a management position. This place is the WORST! read more