We have been with the PM Firm since 2011 and speak from experience and with transparency. There are…read moremany management services available in Las Vegas but the PM Firm has taken care of us through thick and thin, surprise and repair, renewal and month-to-month; consistently and with attention to detail. It is always reassuring to know that they are only a phone call away and any issue can be addressed effectively, efficiently and expeditiously. We don't really remember how we found the PM Firm but we are very satisfied and glad that we did! We would recommend them to friends, family and anyone on the hunt for proper rental management.

Do not waste your time with the property management group…read more As a prospective renter I did not have a positive experience. Despite far surpassing the requirements of 3x rent and 650+ credit score, we were denied the ability to apply. The agent used our bank statements as the reason for rejection, but it did not add up at all. There are clearly discriminatory leasing practices happening here. They also ask for sensitive financial information outside of a secure mailbox, so please be wary! All in all, I'm happy I did not get far in the process because it would be a gamble down the line. There are a handful of individuals who have reviewed this business on Google who have had a negative experience. Unfortunately I would not recommend properties managed by this group as they will deny you regardless of meeting requirements. Not sure what the bias was but there was definitely more to the story! Sadly a waste of valuable time and energy.

Outstanding Service from Start to Finish! What could have been a stressful and overwhelming process…read morefelt completely seamless.

Silvia and her team are amazing, they really make sure you understand the process and they give you…read moreseveral different options to help you choose what's best for your situation. They respond quickly and work just as fast. I highly recommend and trust them!

Very easy to get along with, gets the job done, keeps you informed on every step, very professional…read moreand courtess, highly recommend, sold our home in a timely manner.

My husband I had already gone through 2 realtors, one in California and 1 in Hawaii. Each taught us…read moresomething. The one in California was too laid back, so much so we had to look up the homes ourselves on Zillow and then go to the open houses alone with no guidance. We decided to try Hawaii, our realtor there was there to show some open houses and was kinda pushy, aiming toward the more pricey homes. We figured to try Nevada since family was moving there. This time I prayed for a patient, attentive realtor that would be patient enough for 1st time buyers like me and my husband. Because we were gonna try Florida next lol. I don't know how I found Mr. Jim, I think there was link on Facebook. I started to read his bio and his wife is a RN! I knew he would be patient enough if his wife is an RN! Mr. Jim was really patient in driving and meeting my husband to all the open houses, he answered all our questions and I had ALOT of questions.He is the buyer's friend and asked us what we wanted in our dream home. What?! Realtors ask that?!? He took all the factors, sent us homes that were going to be available on the DAILY and helped us find the one, the one that resembled something even Barbie would love! His lender partner Gabby is kind and patient as well, fast and both never were annoyed! With all the anxiety I had, Mr. Jim and Gabby were very calming and reassuring. After almost 1 year of trying to find our home and 3 states later, Mr. Jim and Team did it! My husband and I are 1st time home owners! Almost makes us wanna buy another home since they were that good!! If you want a realtor that plays no games, go to Mr. James!!

Highly recommended!…read more Shane acted as my listing agent and worked efficiently to get my house sold and efficiently helped with navigating any issues that came up. He was always a quick message away and his effort and dedication was evident from the beginning. He helped with multiple issues that came up including negotiations and repairs. But most importantly, he was honest and considered my best interest in the decisions he recommended, which the other reviews here will also attest to. I actually found Shane through Yelp and am very happy that I made contact. I know who I'm going to the next time I have a real estate-related issue.

Shane helped us sell our condo in a highrise building just off the strip and in the process found…read moreus a house as investment property. I was amazed how quickly he was able to get both transactions completed. The condo was listed at the end of January and in a couple of days we had a firm buyer. This was in a building that had similiar properties that were on the market for weeks or months. Ours was in contract in a few days and closed 3 weeks later. It was the fastest sale of a property that I've personally experienced in my life. Once we had a buyer, Shane focused on helping us negotiate buying another investment property. We found a house in Henderson. The house had just been listed and by the time we were able to get an appointment to tour the house (Feb 10) there were 4 or 5 other interested parties. We liked the house and Shane advised us what to bid. Then we waited, but Shane was working behind the scenes negotiating with the seller's agent. With his skills, he was able to get the seller's agent to accept our bid over the others. It didn't stop there. Once we got the appraisal and inspection reports, Shane was able to get the seller to agree to the lower appraisal amount, saving us thousands off the asking price. We closed escrow about a month after our initial tour of the house. Shane coordinated and negotiated everything for us. Even worked with the lender that I had chosen. He certainly made both transactions go smoothly. We wouldn't think of working with a different agent when we're ready to buy/sell property.

Not recommended. Our experience was with Marc G. a property manager. We ended up not going through…read morewith getting the apartment because he is impossible to contact for any questions. Our agent who works for them directly also isn't able to contact him. We could only imagine how difficult it would be if you had any issues with the property after leasing it. Value-wise, their apartments are slightly cheaper than average but definitely not worth the hassle.

Absolutely unacceptable experience. They withheld our…read moredeposit and other payments owed, and only paid after four months--following repeated calls from my reliable tenant. Despite canceling the agreement just a few days after the one-year mark, they charged us for the entire following year. I even requested Marc G. to consider the slight delay in cancellation, but they refused and still billed us for the full year. This behavior is dishonest and exploitative. 0 of 5

The Man, The Myth, The Legend!…read more Wowzers..... I was set up with Jimmy from another agent to have him assist as my Buying agent. I assume this not the dream job for any Experienced agent but my Man stepped up to the plate in catering to myself and the wife. We wanted & needed a place ASAP. We had informed him ahead of time of our budget which honestly was tight. Jimmy had no problem driving around the Valley to show us the few in our range. Most agents at this point play the Rush game telling you the prices only go up and basically make you feel like your a waste of time. James is completely the opposite. He took time to look over the MLS sheets with us and let us know of any posted issues and HOA dues. Finally after several trips to meet and look, BAM ! There she was in all Her 3 Bedroom Beautyness. We scored. Matter of fact the value has already gone up a bit since we closed. He even got us a bottle of Bubbly to Celebrate and took a Selfie with us to savor the flavor. Hats off to you Jimmy! Folks, he knows what to do & how to do it. He is already in the process of searching us out another property to turn into a Rental to build our Portfolio. Thank you, Thank you, Thank you!

As a first time buyer, I needed plenty of help to find a suitable home in my price range. Jimmy was…read morealways patient and attentive, but never over bearing, he arranged inspections, recommended a loan advisor, and gave solid advice and explanations whenever I called on him to do so. A very transparent and satisfying process overall, I've no hesitation in recommending him.

I have a pretty house. Not a fancy MacDonald Ranch house, but a very attractive lovey home for…read moresale. I did not want those glowy light, expensive property vibe photos. I wanted beauty but realism. Mark understood completely !! And what he delivered was soul-touching.

My go to real estate photographer!! Great service and exceptional quality. Beat everyone's prices…read moreand their quality. Makes the properties look so good that the sellers start to question if they should leave!!

They never answer the phone or emails! Sent multiple emails, called many times they never answer,…read moreor return calls! The HOA account website is a joke, they never gave a password! Worst experience so far of any HOA!

I'd give this company a zero if possible. How would you feel if you paid $100 a month and when you…read morecomplained about a rusty looking power box in your gated community you were told "you have to be patient " well that's what Jaime told me and 9 months later when I asked her about it she told me the HOA board including Michele Evans, John Croker and Lionel Newby "dropped the ball" and didn't realize it wasn't included in the paint bid for our HOA. That, in my opinion, is just another of many displays of incompetence by Shelter Management group and managed by Jaime? the owner. I complained a few weeks ago about our perimeter landscaping not being maintained....I walk by every day...the shrubs hadn't been trimmed in WAY OVER A MONTH....some shrubs had 9" of growth...weeds were growing out of shrubs. Shelter Management group is hired by our HOA to ensure our perimeter landscaping is taken care of and members are in compliance with respect to landscaping, parking violations, proper paint scheme compliance, etc. I've seen MANY violations just in my enclave, Village 3 and other violations in my friend's area on Horse road. Shelter Management is supposed to drive through and issue violations and monitor landscaping in each "village" but I'll tell you what...IMHO they are totally incompetent! When I called and talked to the owner of Shelter Management group, Jamie, she asked for photos....I told her the perimeter landscaping hadn't been maintained in over a month and looked like trash! Nothing got done so I contacted Center Cut Landscaping myself.... I finally got a call back 2 days later and the representative from Center Cut Landscaping was AWESOME ...the guy had all the answers and it just so happened that his crew was trimming bushes and trees on the perimeter of my "Village".....so far only 1/2 of my "village " perimeter has been trimmed and maintained.....I requested that CENTER CUT LANDSCAPING not be paid because they didn't do a good job for month of August 2023. I'm filing complaints with BBB and the governing body of property management companies against Shelter Management group....can you believe a company that makes you feel like trash when you expect them to do their job exists? IMHO this company, Shelter Management Group needs to have all their licenses revoked and be shutdown.