It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Eloff Perez refused to rent my luxury home put even though he promoted himself as a property…read moremanager. Somehow he took my advice previous review down. Don't believe all the five star reviews. He said NO! When I asked him to rent out our home for $2,500 a month. He harassed me via phone calls even after I blocked his phone number. Beware!

My wife and I have been with Heidi for 10+ years, and she has always served us well in managing our…read morefour rental properties. We switched to Heidi when our previous rental manager stopped being involved in his property management company. The service soon degraded, and you never knew who you would talk to. Since Heidi and Mark manage their operation personally, you always know who will talk to you, and their communication skills are excellent. We recently had a renter turnover, and she handled the turnover seamlessly. We now have new renters, and they seem to be a quality family that will care for house like it is their own. This has been our experience with her over the ten years, and she helped us look for additional rentals as our resources grew. We highly recommend her, if you are looking for quality at a reasonable price.

Both Mark and Heidi gave us five-star service! They've been incredible with helping our family find…read morehomes and managing our rental properties. We really valued their professionalism, know-how, and meticulous attention to detail. Two thumbs up!

We were referred to GRAHAM TEAM property management after a failed attempt with another property…read moremanagement company. Our experience with the Graham Team PM was the perfect fit and our property was rented in a month. We got a call back the same day we called. We spoke to Jamie who throughly explained the rental process and answer all questions we had. Even over the phone, Jamie was very personal, professional, and knowledgeable. A couple of days later we started the rental process. Jamie was always available by call or text, getting back to us quickly. Jaime and his team showed that they cared and worked hard in getting our property ready and rented. This was like a night and day different experience from the the first PM company we talked with. Thanks Graham Team for management of our property with care and professionalism.

I researched for several Property managers to meet in person at their office. Graham team was 1 of…read more4 PM companies that i liked. I live in California and I needed to find a good, reliable PM to manage my pending rental property in LV. My goal was to close 4 properties by end of 2026, and ultimately have 10 rentals and needed to find a good PM and wanted to build a good relationship for the long term. Their reviews were solid and I spoke with Tyler at the beginning of researching for PM to manage my pending rental property in Las Vegas. After having a phone conversation, I wanted to meet with Tyler in person to discuss and decide if Graham team was the right PM for me. At this point I liked the reviews and the phone intro from Tyler. i sent a text to Tyler to arrange in person meeting , and confirmed that i was visiting. Everything sounded good... Until i traveled to Las Vegas on the day of the meeting in the morning. I drove about 6 hours from Cali to meet Tyler and contacted him 2 hours before our meeting to ask if we can meet earlier since i arrived earlier than expected. The text i received was nothing but utterly unprofessional and upsetting to me. Tyler responded via text that he wasn't sure if i was coming or not for some reason. Im coming from Cali and driving back and forth for 12 hours, so I had to plan my day a week prior and wanted to make sure this meeting was accomplished. The text response was nothing but upsetting and shocking to me because Tyler assumed that i was not coming, rather than following up via phone call or even a text 1-2 days before meeting to confirm the meeting. I will never work with a business that ASSUMES everything. How can you trust and leave your rental property if the PM assumes and doesnt follow up and have a decent communication skills?? It literally ruined my day completely and wasted my time. I would never recommend this type of unprofessional company to anyone. I would be horrified how they deal with tenants issues...! Im onto hiring PM within next week and this team is definitely not on my list.

My wife and I moved to Henderson a couple of years ago and started real estate investing here and…read morewere so lucky to have found the Mor Group. They helped us with the purchases and full service rental management services and have made this such an easy and pleasant experience. Their entire team is so upbeat, and professional and real pleasure to work with. They do it all, repairs, purchase, management, and super efficient and professional. I highly recommend this company, they really are a cut above.

As a fireplace service company, we are fortunate to work with many property managers in town. One…read moreof our favorites is the Mor group! We truly appreciate their organization and kindness when booking jobs for their tenants or personal homes. Erica, Abigail and Adi are phenomenal to work with! We highly recommend their property management company.

my wife and i were looking a new rental in Henderson, NV. Our credit wasn't stellar but we have a…read moregreat track record as a tenant. Our rent was always on time and never had any issues with paying utility bills, but that wasn't enough for other owners or property managers. We rented a property managed by Renton for 2.5 years and never had any issues, so when I saw he was the property manager of a home we were looking at, we quickly jumped at the chance. In less that 24 hours after seeing the home and submitting our application...we were approved. Renton had faith in us as tenants and we were comfortable staying in a home he managed. Everything worked out, my wife and I have a good home to live in and no more headaches.

Joshua Segal is one of the best professionals that I know when it comes to helping a person start…read moreplanning their future goals in home buying. He really takes the time to get to know an individual and find out what is best for their needs. He's a team player and willing to work with whomever it takes to get the job done. I've already purchased my first home with the help of his amazing deal writing and I plan on purchasing my second through him as well. He will negotiate for you like nobody's business! Here's his contact info if you are looking for an amazing real estate professional!

I recently read the statement Greystar made in response to the FTC lawsuit and wanted to inform you…read morethat the statement is patently false. Specifically, the line "No resident at a Greystar-managed community pays a fee they have not seen and agreed to in their lease". It is appalling and a flat out lie. When I moved into Solitude at Centennial it was explained to me the utility and community shared fees were charged by a third party, Conservice and my lease only shows what will be charged and provides a number that corresponds to how my portion will be calculated. The online rent estimator shows with the community fees $4 and $20 parking fee, estimated additional charges average $24. With my base rent of $1700 plus the $24 average estimate - let's be generous and say extra fees are a little higher, I would put my rent around $1750-$1775 on the high end. Sadly, I wish that was the case. My rent is $1900 every month and several times has exceeded $2,000. I was charged $51 for water on my last bill and when I asked Conservice for the total amount Solitude was charged, how many units there are and how many residents, so I could double check the formula used and confirm my share of the utilities, suspecting I am being over charged, Conservice said they cannot give me that information I would have to get it from the property manager. I requested the information from Cindy, who I was told is the new property manager, but my requests were ignored. I went into the office 2 days ago to speak with her in person only to find out we do not currently have a property manager. I was also charged $200 for "oversize trash" when someone threw away a sofa and the maintenance employee told the manager at the time I was the resident who threw it away. Which I was not! I have had the same furniture since moving in, I never threw away any sofa or furniture. He had to no proof, no evidence, but rather he saw someone who maybe possibly looked like me and then I was on the hook paying $200. It was not worth fighting with the office manager and being evicted over a sofa so I paid it, but how dare you make that statement. I pay fees EVERY MONTH that were never disclosed in my lease and continue to be charged fraudulent, deceptive fees. I hope the FTC does to Greystar what Greystar has been doing to their residents - squeeze every possible cent out of them and bleeds them dry. I know I will do my part and send them a statement.

I was a past tenanted at Las Vegas Grand apt, they claim I had not paid my last month rent and…read moredecided to keep my security deposit however after showing them proof they are still trying to keep my security deposit, the manager at this location has no clue on what's going on, she doesn't return calls, they will hang up on you with no problem. If you are looking to rent at Las Vegas Grand, I wouldn't until they the owners of Las Vegas grand apt get a new Management co. Poor customers Service, Bad Management team and in my opinion, Greystar should not be in business, looking at other reviews, they tend to steal tenant's funds

Great experience very easy to contact and always ahead of any issues that might arise…read more Feel very confident with this company.

From the owner: SierraLV, a friendly, Full-Service Residential Property Management company in Las Vegas and…read moreHenderson with over 20+ years of experience. Finding the right property management company can be difficult, and with so many out there to choose from, it can be a daunting task. When it comes to SierraLV, we make it easy and keep things simple. Discover how we can make a difference for you!

They're amazing people. They're very compassionate I never met a realty company like this they…read moreactually understand life and the situation I was in I had the hardest time finding a place they were compassionate showed alot of empathy and walked me through every step I even got to move in early I appreciate good people ive already recommended them to people.

I been renting a most year .and Shelia is very helpful she is a beautiful person .read more

Outstanding Service and Unmatched Dedication!…read more Our experience with Havenhurst Realty and Property Management was nothing short of amazing. From the very beginning, Kelly's commitment to customer service stood out. Every interaction was personal, thoughtful, and focused on our needs--not just making a sale. He made time for us even on short notice, listened to our ever-changing wants and ultimately found our dream home. What we appreciated most was the time and effort Kelly put into helping us find the perfect home. He is incredibly patient and truly took the time to understand what we were looking for - which is how he found our home - he scheduled a showing, just suggesting we go see it. He was right, we immediately fell in love with the home. He answered questions on questions with detailed and thoughtful responses. He showed us a variety of options, offered insights based on years of knowledge in this specific area, Summerlin, though he knows all of Las Vegas well and truly keeps up with his market research and the ever evolving RE landscape. During the time we bought, time was a huge factor in securing a property and Kelly took that seriously both in showings and communicating with us once an offer was submitted. His attention to detail and deep knowledge of the market gave us total confidence. Thanks to Kelly, we found a home that checked all the boxes--and then some! Two years later and we're even happier with our home now than we were then. I can wholeheartedly recommend Kelly Hurst with Havenhurst Realty for all of your real estate and property management needs!!

I recently worked with C. Kelly Hurst from Havenhurst Realty and Property Management on rehabbing a…read morerental property where the tenant had lived for over 10 years. The home needed extensive work, including new carpet and vinyl flooring, interior paint, garage door opener replacement, landscaping, trash removal, minor plumbing repairs, sliding glass door adjustments, and a full home cleaning. Since I live in California, Kelly handled everything for me as he coordinated with contractors, gathered quotes, and managed the entire rehab schedule. What impressed me most was the speed and efficiency. The property was completely rehabbed and rent-ready in under three weeks. Even more, Kelly secured and placed a qualified tenant before the home was listed on the MLS. I was expecting at least three months of vacancy, but thanks to Kelly's hard work, it was only one month. As a real estate investor for over 25 years, I can confidently say this was the best property management experience I've ever had. Kelly truly went above and beyond, and I highly recommend him to any property owner looking for reliable, hands-on property management or real estate services. Hard to find trustful people like Kelly in Las Vegas.

Another year have passed and Wasim Faranesh did not dis-appoint. Still getting the same 5 star…read moreservice from his group. Definitely a great property management company to be associated with and definitely a must to recommend.

Zero accountability once money is owed back to the tenant…read more Everything was fine while rent was being collected. Once the lease ended and money needed to be returned, communication completely stopped. I vacated the space in good condition and formally requested my security deposit on January 1, 2026. No refund was issued, no itemized deductions were provided, and no one responded. I also submitted a separate written request for other documentations, which was ignored entirely. Nevada law requires security deposits to be returned or itemized within 30 days after move out. That deadline came and went with total silence. No explanation, no follow up, no professionalism. After weeks of being ignored, I had no choice but to file a complaint with the Nevada Real Estate Division and proceed with a small claims court filing just to get a response. This review is based on documented dates, written requests, and complete non response. If you are a business owner considering this management company, understand how they handle things once you are no longer paying them.