Exceptional care, compassion, and kindness when we needed it most…read moreMy husband and I were vacationing in Galena, Illinois, with our two small dogs when we noticed that our 14-year-old Yorkiepoo was having a difficult time walking. Since we had been traveling and driving from Texas, we initially thought he might simply have a hitch in his giddy-up. But being a senior myself, I felt he needed to be seen sooner rather than later. I called Veterinary Associates of Galena around 4:15 p.m. and explained what was going on. They closed at 5:00, but without hesitation, they told us to bring him in. When we arrived, they took us back almost immediately and began examining him. They did blood work and even contacted our veterinarian back home in Texas to obtain his medical records and make sure they had everything they needed to properly evaluate him. Thankfully, his blood work came back perfect. They prescribed medication, and we were back at our hotel by about 5:30. The next morning, he was only so-so and was acting a little funny. I called Veterinary Associates again, and they were able to get us an appointment within a couple of hours. As he seemed to be feeling a little better, I ultimately decided to cancel the appointment. They told me that if anything changed, they didn't have another opening until the following morning, but they would do what they could. Unfortunately, by about 4:00 that afternoon, he had taken a major turn for the worse. I told my husband, "We need to go to the vet," and we didn't even call ahead. When we arrived, they immediately knew something was wrong and rushed us to the back -- and this was on a busy Friday with a full waiting room. They examined him extremely thoroughly and then sat down with us and counseled us through what was happening. Sadly, we were faced with the most heartbreaking decision a pet parent can ever make. What meant so much to us was that we never once felt rushed, dismissed, or like we were imposing on them, even though they were incredibly busy. Every veterinarian, veterinary technician, and staff member treated our precious boy with such compassion and dignity. And I especially want to mention the wonderful girls at the front desk. They were every bit as compassionate and caring as the medical staff. Because everything happened so quickly, I was having a very difficult time trying to figure out how we were going to get his paw prints back to Texas. One of the women at the front desk told me she would personally pay for the postage. Since it was the middle of summer and she was concerned the prints might melt during the trip, she even offered to take them home and "bake" them herself so they would be safe to make the journey home. That small act of kindness meant more to me than she could possibly know. Losing a beloved pet is heartbreaking under any circumstances, but having it happen while you are hundreds of miles from home makes it even harder. Veterinary Associates of Galena gave our little guy the care, attention, and dignity he deserved, and they gave my husband and me compassion when we were at our most vulnerable. We cannot thank the entire team enough for everything they did for our fur baby and for us. We may have been from Texas and only in Galena on vacation, but they treated us like we had been their clients for years. If you are looking for a veterinary practice in the Galena area, I would wholeheartedly recommend Veterinary Associates. Five stars doesn't seem like nearly enough.

Outstanding doctors, outstanding staff! Melanie couldn't be more kind, helpful and professional!…read more All the doctors are amazing but Dr Ryan is the best vet I've ever come across.

Recommended by Friends and Family and provided quick efficient service for a little longer drive to…read moreAnamosa. I fear their pricing structure is changing due to their popularity.

Glad to have Anamosa Vet as my local care for my pets. My experiences over the last ten years have…read morealways been positive from their knowledgeable doctors and staff, front to back, top to bottom. I trusted them with ten years of my dog's care and they repayed us both with healthy and happy lives. Adventuresome lives. When adventures faded, they allowed his passing to be in my arms , his last breath my scent. A promise to be there in the end. Yeah. So well, Anamosa Vet is my new guy's vet. He likes them already, first visit went great. Thanks everyone.

Honestly- writing this review because it's been 2+ years since COVID & as a nurse that cares for…read moreCOVID patients, I find it completely ridiculous I **still** can't accompany my pet in for her yearly annual/vaccines. Not only is it traumatic for the animal, but I'm being asked to pay for services I have no idea if they're being done or not. Sitting in a parking lot while it's 90 degrees out yet there's only 2-3 other individuals in the entire building. Customers have no way to express concerns nor communicate with the veterinarian in practice here. There are so many ways this business could attempt to open to humans if they actually cared to and it definitely comes across as lazy. If I wasn't taking my pet here since her birth I would be making a change.

Really crappy experience. Mainly with Tina. I will no longer come here as they try and milk you out…read moreof money to get medicine for your poor dog. Wouldn't give me a heart-worm refill when I was out of state even though I had just been in for an appointment less than 30 days ago. Unethical practices.

A friend of mine referred me to this vet. I can tell you from the minute I walked into the…read moreDyersville location for my dogs appointments I knew I was at the best place. I can't begin to tell you how fantastic the Vets, and all the staff were to my dogs and I. You can tell that these people care about your dogs. Even though I was just in the area temporarily, the Vet caught a kidney issue in my senior ShihTzu. It doesn't matter that she is 15. It wasn't something that should wait till I was back at my usual vet. Honestly. Even though it's a small drive to Dyersville it was worth it. This Vet didn't try and take advantage by making the services for senior dogs so expensive you can't afford them. Again, if you want affordable Vet care that is excellent this is the place. Everyone that works here is wonderful.

We have been patients of Dr. Tim Sprank and his staff at Tri Vet in Farley for over 6 years. We…read morehave a 6 year old Scottie and he's had one serious health issue after another. We've lived in several locations and never EVER have we had such compassionate, progressive, helpful, loving, care than we've had with Dr. Sprank and his staff. They return every phone call and email within minutes. They are up to date on the most current treatments for animals large and small. All of his assistants, front desk staff and the other doctors are amazing. It never matters how busy they are, they make you feel like your animal is the only one in the building. Dr. Tim will call me after hours to see how our little guy is doing. Tri Vet in Farley is phenomenal and you'll never find a better vet office!!

My local vet and everything I could possibly want: caring, kind, straightforward, and reasonably…read morepriced. Highly recommended.

The care provided by these pet professionals is extraordinary. Upon having to take my 10 yr. old…read moreboxer in for an after hours emergency, the owner himself arrived within 40-some minutes. Their approach to: diagnosis; pain treatment; communication; and follow up rivaled if not bettered, that of any center in and around Chicago where I'm from. Also, the overall cost of the care was much less than I was expecting.

Won't even see my dog unless he's been a patient within the last 2-3 years. Poor customer service.read more

My kitten ate a very large piece of terry cloth and was getting very sick. My vet sent me to sunset…read moreview because he doesn't do that type of surgery. I was a little worried going in (never been there) but soon felt much better. They are soooo caring, the dr assistant was loving up my fur baby, you knew she loved animals right away. Doctor was amazing too (I met two of the three). They knew exactly what to do, and are so sympathetic of what your going through too... They explain everything beforehand and priced reasonable too. I wish I could give this place 10 stars. If your having doubts about going here, I'm here to tell you DON'T BE.

Noticed there aren't a lot of recent reviews. Saw one of the newer vets today (Dr. Vargas), and…read moreshe's excellent! Moved here when Tender Care closed and have been very happy!

So to keep it simple...had a pet that was not well. The vet needed to tun "a few tests" and said…read morecost would be $150-200. I agreed to that and left my pet for a couple of hours. They called and went to get pet. Spoke with me vaguely about what was going on, gave me meds for pet, although they were not sure, they said it would be fine. The BILL WAS OVER $800! I gave them the $300 I had and said they would have to wait for the rest. $200 to $820?! Got home and went over the bill with my hubby. Next day went back to discuss some big ? on bill as it was like someone had just added extras in that did not pertain especially since I had turned down the really expensive test but was still billed for it?! When I got there they said it would be a minute so I sat down. A woman came in to get her pet who had just been given a rabies shot. They quoted her $85-95 and the bill was almost double that. She explained she did not have money to pay anymore than $100 that day. They would not let her leave with her pet. She was calling friends, family, etc who were working. They had no empathy whatsoever. I told her they did the same to me the day before and gave her the rest of the money so she could go home with her pet. She owed them less than I but was a POC. I then spoke with the office manager instead of the girl at the reception area. Turned out that they had given me a quote that included all options and not my bill. My bill was STILL DOUBLED but had already decided to go elsewhere as 2 strangers in office with doubled bill amounts?! So I paid off my bill and left. Had I not questioned my bill iI would have paid $400 extra for services NOT rendered. And now my pet LOATHES the vets office. It seems like he was traumatized somehow. Anyway, just be careful you are not overcharged, plan on paying double their quote, and stay with your pet. Think they know they are only vet in town so are bill bullys?! Do not recommend!

My daughter brought her dog in to colonial Terrace Sunday they charged her 155.00 for a office call…read morethen told her blood work would be another 600.00 plus any treatment fees. She left crying with her sick dog. Monday was a holiday so Tuesday she took the dog to another vet they admitted her to the hospital 3 day of fluids and Friday she passed away. This dog was only 6 years old! I would also like to add that her total bill wasn't much more then the 600.00 colonial was going to charge for blood work. SO MUCH FOR A CARRING HOSPTIAL!

They have a communication problem with the front to the back. I called Friday for meds and I came…read morein Sunday and they were not pulled. Not the first time. They were busy Friday and short. Not my problem, and the young lady said to me I got them now. That's not the point apologized a few times and said we'll I was not here. They need better different or more training on phone calls coming in and messages getting taken care of?

I had a 5-star review, and I've used this clinic since Dr. Davis was on the other side of town…read more Recently I went in bc my dog had a swollen gland that isn't painful and doesn't affect her in any way. They recommended I go to BluePearl for emergency surgery. After getting an estimate of $5-6k, I looked into the condition myself. I have other, much cheaper, options that Dr. Bies never mentioned. I emailed the clinic asking if they could recommend a more reasonable vet who could do the surgery and they didn't even bother to reply. This clinic used to care. Today, they're just gonna take your money.

Had a great experience. Everyone is very friendly and nice facility. Happy to have great service…read morein the area. Knowledgable and caring staff made me feel very comfortable. Even better my pup was comfortable! Nice to be able to know that we are in good hands.