I rarely leave negative reviews, but I feel prospective residents deserve an honest account of my…read moreexperience with Broadstone at Scottsdale Quarter. The property has an excellent location adjacent to Scottsdale Quarter, but in my opinion, the location is the property's biggest asset. Unfortunately, my experience with the management team and the overall condition of the property did not live up to the premium rents charged here. My move-out inspection was a perfect example. I arrived at 1:00 p.m. for my final walk-through and was told to return at 2:00 p.m. because the maintenance technician needed to be present. I came back as instructed, then sat in the leasing office for another 30 minutes while other matters were handled ahead of me. Around 2:35 p.m., I was told to walk over to my apartment and meet the maintenance technician there. I waited another 10 minutes, but no one ever showed up. Only after I returned to the office did Jennifer Pond agree to complete the inspection herself. The inspection took just a few minutes because the apartment had been thoroughly cleaned and was in excellent condition. The only item noted was two screws left in the wall where I had mounted a heavy mirror. After spending nearly two hours waiting for a walk-through that ultimately took almost no time at all, I was told I would be charged $50 to remove those two screws. It felt incredibly petty given the circumstances and left a disappointing final impression. Beyond the move-out experience, I had ongoing concerns during my tenancy. The B1 parking garage consistently had a noticeable sewage odor. The residential hallways frequently had stained carpeting and a musty or mildew smell that never seemed to improve. Those are not the conditions I expect from a luxury apartment community. If you're considering living here, I encourage you to look beyond the beautiful leasing office and the proximity to Scottsdale Quarter. Walk through the parking garage. Walk the residential hallways on multiple floors. Pay attention to the cleanliness, odors, and overall maintenance of the property before signing a lease. Everyone's experience will be different, but mine was disappointing enough that I cannot recommend Broadstone at Scottsdale Quarter.

A Big Shoutout to the Broadstone Scottsdale Quarter apartment onboarding team members Jennifer,…read moreTatum and DJ for their friendly and responsive customer service experience during the Christmas holiday week! Have not moved in over a decade, so Many Thanks to your team for such a warm welcoming transition into my new home at Broadstone Scottsdale Quarter-:)

Avoid. Dilapidated building. Appears great on the outside, but units truly need attention. For new…read morebuild cost the amenities are subpar and community events Miss the Mark.

I've lived at the Lincoln for several years and keep renewing my lease mostly due to the location…read moreand great amenities....the beautiful pool area and gym, the Club Room for meeting friends and clients, and more. It's a nice mix of residents from 20 somethings to elderly. The current management team is outstanding - Jessie, Amanda, Ryan and Diamond - service oriented, super responsive, professional and personable. The overall building upkeep is much improved over past years and the elevators and hallways are clean and fresh.

I've lived in a lot of places over the years, and I can honestly say this has been one of the best…read moreapartment communities I've experienced. The grounds are always clean, well maintained, and beautifully landscaped. The pool area is consistently spotless and feels more like a resort than an apartment complex. It's clear that a lot of pride goes into maintaining the property. What really impressed me, however, was the level of customer service. Recently, my refrigerator stopped working and started leaking water. I submitted a maintenance request, and the response was incredibly fast. The maintenance team arrived promptly, assessed the issue, and ended up replacing the entire refrigerator. The process was smooth, professional, and far exceeded my expectations. The management team has also been outstanding--friendly, responsive, and genuinely committed to taking care of residents. In today's world, that level of service can be hard to find. A big thank you to both the management and maintenance teams. Their professionalism, attention to detail, and dedication to residents make this a great place to call home.

Its all good until you start having issue with the AC or the oven or anything. They really don't…read morehave anybody to fix anything. The get it to work one off time and ignore the inconsistancy.

Horrific experience - Avoid at all costs…read more I have never dealt with a more dishonest and incompetent management team. From day one, Halsten Apartments repeatedly tried to slip in bogus charges during my tenancy. Every single time, I challenged them, proved they were wrong, and they quietly backed down without apology. It was a pattern of behavior, not an accident. The manager, Matt Vasquez, is unprofessional and dishonest. He routinely made claims about "lease provisions" that simply did not exist. When I asked him to show me the exact section, he couldn't. He would just insist it was "in there," which it wasn't. His conduct was not only misleading but often outright illegal. He acts like someone who peaked in high school and now abuses a small amount of authority. Health and safety are an absolute nightmare. The ventilation system in my unit was contaminated with mold, and it made me seriously ill. I repeatedly notified management and asked them to address it properly, but they ignored or dismissed my concerns. Breathing in that environment left me extremely sick. Instead of taking accountability or sending qualified remediation, they downplayed it and deflected responsibility. Living here literally made me physically ill. Security is just as bad. I had a dangerous stalker trespassing on the property, and management did absolutely nothing. Instead of helping, they confiscated my Ring camera without permission, a blatant violation of the lease and my privacy rights. When I told them about the trespasser, their response (attached) was basically: "Call the police, we're not putting ourselves in danger." There was zero concern for tenant safety or well-being. To make matters worse, the hot tub has been broken for over a year. Despite countless follow-ups from residents, management never fixed it. Their excuse was that it was "too complicated" to repair, a laughable response given the rent prices here. It's a perfect example of their laziness and total disregard for the amenities they advertise. The only positive thing about this complex was the maintenance team, who were professional and responsive. Everything else was an absolute disaster. I have never had a more horrific rental experience. Between the mold, the dishonesty, the illegal conduct, and the utter disregard for safety, this was by far the worst property I've ever lived in. Do yourself a favor and never live here. Most of their positive Google reviews are fake and/or paid for. They don't reflect the reality of what residents actually experience. Most importantly, don't believe any fabricated response to my review.

last OCTOBER, the tenants were told that there would be repairs to the swimming pool that would…read moretake 6 weeks. It has been SIX MONTHS-the primary amenity has not been available. The only communication from management outside of an abundance of excuses is "thanks for your patience". They tell you that we can use the sister pool BUT we don't have access after 5pm or on sundays so how is that an option for most people? There should be an adjustment to our rent-not a hollow apology. -

The Sophia gets 2 stars instead of one because I have hope the new owner will get rid of the highly…read moreincompetent management company Valley Income Properties, and perhaps update the lowest level appliances that barely work. They claim we have ice makers which we do not. Most notably, the washer dryer has RUINED nearly all our clothes and towels. Additionally, they have turned 1/3 of the community into Airbnb and that's an entirely new problem! It took over 6 months for them to do anything about the cockroach and rat problem in one of the buildings. Which was unacceptable, and gross! Not nearly enough chaise lounges at the pool area. Which means when the Airbnb people arrive there are zero left for tenants. AND, took away nearly all of our extra parking, should more than one person live in a unit, and gave them to the Airbnb people. Yet, it's super cute aesthetically and the neighbors are really great. We're all holding out with hope this new owner will get the memo this place needs some serious functionality attention.

I've actually loved living in this community. The renovations are nice, though not the best…read morequality. I'm giving 4 stars only due to small issues arising from being the first tenant in the unit after renovation, but the aesthetic of each apartment is gorgeous. I get a bunch of natural light and I love my patio with having a dog. Property management recently changed and that's made things much better than the start. I saw another review about the area, but it's actually a really nice area in Old Town and I always feel safe here unless I'm missing something. Another reason for 4 stars is I do wish the property management was a little more attentive and actually tried to listen to their tenants. There's been a lot of false promises, as far as assigning parking and etc. that are a little annoying, but overall I'd recommend living here. Much better than the other apartments I've lived in around the area!

I don't usually write bad reviews, but my experience at Desert Parks Vista was frustrating enough…read morethat I feel obligated to share it. From the moment I moved in, it was clear the apartment had not been properly turned. The condition of the unit was unacceptable. Every drawer in the kitchen and bathroom had hair and crumbs inside. There were dirty tweezers left in a bathroom drawer, and even a rat trap sitting under the bathroom sink. On top of that, there was a thick layer of dust on light fixtures, the carpet was heavily stained and damaged, and the bathtub needed resurfacing. I documented and reported these issues right away and was told to submit a work order for each issue. The biggest issue, however, was ongoing noise disturbances from a neighboring unit. This wasn't typical apartment noise. It was loud, bass-heavy music from a stereo system that caused my walls to vibrate and shake, often during quiet hours late at night and early in the morning. Over the course of several months, I sent multiple written complaints and called security numerous times. Each time, management told me they would "talk to the resident" or "look into it." At one point, they told me they were pulling records of all my security calls. Despite this, I never received any follow-up, documentation, or confirmation that anything was actually done. I still don't know if security ever showed up. Nothing was resolved, and the disturbances continued. When I finally made the decision to put in proper notice (according to the lease agreement) to move out because the situation wasn't improving, I was then charged a lease termination fee and additional move-out charges. This included carpet-related charges, even though the carpet was already damaged when I moved in and I had reported it. They breached the lease agreement and I'm stuck with this on my credit report. My only option now is small claims court. What stood out the most throughout this experience was the lack of accountability and follow-through. Management repeatedly acknowledged the issues but did not take meaningful action or communicate updates. There were multiple opportunities to address these problems early on, but they were consistently missed. If management wants to improve, they need to: - Ensure units are actually clean and move-in ready - Take resident complaints seriously - Follow through and provide documentation when issues are reported - Enforce lease terms consistently for all residents I will be including photos to reflect the condition of the apartment at move-in. I would strongly recommend video documenting everything if you choose to live here.

I've been calling Desert Parks Vista Apartment Homes home for over three years now, and I genuinely…read morecannot imagine living anywhere else. The property is absolutely beautiful and meticulously maintained, the community is peaceful and welcoming, and the units truly feel like homes, not just apartments. What truly sets this place apart, though, is the incredible team behind it all. Joie, Tracy, and Laura in the leasing office are the heart of this community. They are not only professional and efficient, but deeply kind, attentive, and genuinely invested in the well-being of every resident. You never feel like "just a tenant" you feel valued and cared for. Their warmth, consistency, and willingness to go above and beyond make such a difference. The maintenance crew Dan and Andrew deserves just as much recognition. They are responsive, skilled, and take real pride in their work. They have made a huge difference with the property in such a positive way. Requests are handled quickly and thoroughly, and you can tell they truly care about keeping the property beautiful and safe. It's rare to see this level of dedication and follow-through. This isn't just a place to live, it's a community built by people who genuinely care. And that makes all the difference. If I could live here forever with this team handling the property, I would. Hands down they are the just the best!

Do not rent here if want peace and quiet. Walls are extremely thin and can hear everything from…read moreneighbors. Management has started ongoing construction for months since I moved in here. Day after day for 12 hrs straight there is hammering, banging, scraping, people screaming at each other outside window. It begins at 7 AM each day and ends at 6pm. At one point even started at 6AM during Scottsdale town quiet hours. No notice given to residents that there would be no end to the construction. This community was advertised as quiet community but has not been. When I say it is non-stop the noise, it is not an exaggeration. They are planted outside my window for full 12 hrs each day with no reprieve. From beginning of the day till evening outside my window, not just banging, but screaming. Reconsider staying here if value peace. Im surprised there hasn't been any recent reviews yet but the peace of residents has not been taken into consideration.

So I figured I'd send an update to my last post of this place. This apartment has gotten out of…read morecontrol with the amount of dog shit laying around the complex. Most tenants don't care to pick up after their dogs cause they are too damn lazy to do so. And the lease office won't do much except send emails after emails after emails. So if living in a apartment complex that is riddled with dog crap all over the grounds and the sidewalks come on Aliante would love to have you

Went to see this apartment. Barry was absolutely amazing. Thank you for all your help. We decided…read moreto stay in our condo community and just move across the parking lot. This would be an amazing location

Just signed my second lease here. Barry is THE BEST!! He made my move across the country feel so…read moreseamless and any time I need anything he is always on it. I refuse to rent anywhere else in the valley because he takes such good care of me. Love the location, community, and my favorite thing about these apartments is the closet space. 10/10 recommend.