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    Monument 9 A Imaging and Diagnostic Center

    3.0 (7 reviews)

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    2 years ago

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    6 years ago

    I had to have a follow up mammogram and they made sure the radiologist reviewed and told me what was going on before I left.

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    Insite Radiology

    Insite Radiology

    4.2(12 reviews)
    6.5 mi•Windy Hill, Southside

    I absolutely DO NOT recommend Insite Radiology. Scheduling an appointment seems pointless because…read moreyou won't be taken back anywhere near your set time -- you'll be seen whenever they decide to call you. Definitely don't plan this during your lunch break unless you're prepared to be gone much longer than expected. If your doctor refers you there, I would strongly encourage you to ask for another option. There are other imaging centers that respect appointment times and their patients' schedules. This was an extremely frustrating experience and a clear disregard for people's time.

    Immaculate facility with high quality level machines and top notch, incredible staff! I've gone…read morehere for the last three years for my MRI scans and will not ever go to another facility. The front staff and techs all have taken care of me like no other. Kayla, Emily (both Emily's), and Lisa are all so friendly, warm, understanding and always puts the patients first. The facility is always super clean, modern, and upon walking in, I feel at ease. I always get super anxious doing my MRIs and everyone here makes you feel so comfortable and always attend to all of your needs. I feel super happy every time I leave the facility. My appointments are always on time. If you miss your appointment or late, they try their best to work with you and your schedule. Sometimes, there might be a wait (mostly my fault for being tardy lol) but it doesn't bother me at all. I understand as I've been to many appointments to treat my tumefactive multiple sclerosis, that sometimes especially in medical settings, the doctor, tech, nurse, etc. can run behind due to treating another patient, other issues, etc. And that's okay, it happens and you roll with it. At the end of the day, you want a facility that genuinely cares about you and here, they do. Speaking for myself but I've never had a problem with them answering the phones or receiving my reports. They've always came in pretty quick and all I need to do is send them an email to request them or pick up a CD. I plan to come here for as along as they have me! Thank you Insite Radiology for always taking good care of me! YALL ARE THE BEST!!!!

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    Insite Radiology - Check in desk.

    Check in desk.

    Insite Radiology
    Insite Radiology - Drs Eber and Yellin

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    Drs Eber and Yellin

     Baptist Outpatient Center - Making sure Mom is good.

    Baptist Outpatient Center

    3.8(4 reviews)
    7.4 mi•Southbank, San Marco

    Over the past decade or so, I have been here more times than I can count. Every experience has been…read morea positive one! I've had ultrasounds, MRIs, CTs, mammograms, and an upper GI. All of my appointments have been in the afternoon, and I've never had to wait more than 5 minutes. They stay on schedule and on time. The people downstairs who check you in have always been friendly and all smiles. They make me feel very comfortable. Every tech for every procedure has been professional while still being friendly at the same time. Again, I've always been made to feel very comfortable. The techs are very knowledgeable and explain everything they are doing. They are more than willing to answer any and all questions you may have. My most recent visit was just last week for an MRI. My doctor originally wrote my orders to go somewhere else, but I asked him to please rewrite the orders for Baptist Imaging and he gladly did so. I just can't see myself going anywhere other than here for any type of diagnostic imaging unless I have a doctor who absolutely insists I go somewhere else. In addition to the entire staff here being nothing less than wonderful, it's very clean with a welcoming environment and nice decor.

    It is a neat, very well organized space. The technicians are both knowledgeable and friendly. They…read morealways take their time with me and make me feel cared for.

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     Baptist Outpatient Center - Waiting room

    Waiting room

     Baptist Outpatient Center - 5/26

    5/26

     Baptist Outpatient Center

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    Precision Imaging Center - Waiting room.

    Precision Imaging Center

    2.8(161 reviews)
    7.4 mi•Southside

    Professionals in every way! I called to make my appointment…read moreand they had an appointment the same day I called, which is wonderful. The location was really easy to get to with minimal time off of the highway. The facility is super clean and modern with comfortable chairs to relax in during your wait. Check-in was a breeze and I was called back shortly after that. In the exam room, I felt well cared for They did a thorough job getting enough images for the radiologist to assess my concerns. I would recommend this location to anyone in the northern St. Augustine area due to its ease of access. If you need imaging, this place is a win.

    Drove 2.5 hours from Savannah for two MRI appointments that were booked at a location that does not…read morehave the equipment I specifically required. Repeated misinformation from call center scheduling staff, confirmed appointments ignored, with no resolution except another booking on a different date for another 2.5 hour drive each way. The imaging technician at this location was professional and courteous -- this review is about everything else. After a 30-minute call full of contradictory information from call center employees, I was booked for two upright MRI appointments at the Gate Parkway location and drove 2.5 hours from Savannah, GA to attend them. On arrival, I learned the Gate Parkway location does not have an upright MRI -- the specific equipment I had explicitly requested and been confirmed for. The resolution was to rebook me for a later date, meaning two round trips of 100+ miles each way for a single appointment. The scheduling failures, in sequence: Doctors in Savannah, GA, sent scripts for two MRI examinations -- one of the cervical spine and one of the right shoulder. When I called to book, the representatives could not locate the scripts, then found one, then claimed they found two but that both were duplicates until the realized the scripts were distinct. This consumed the first portion of a 30-minute call. I made one requirement explicit throughout: both MRIs had to be in an upright machine, as pain prevents me from lying motionless in a horizontal unit. I was first told neither the Gate Parkway nor the Mandarin locations had an upright MRI. When I said I would cancel, I was then told Gate Parkway did have a UPRIGHT MRI. I was then told back-to-back same-day appointments were impossible -- only to be told they were possible, and they were booked. At this point of my exchange with the call center employees, we have four contradictory answers regarding equipment availability and four more regarding scheduling. You may wonder, why didn't I call locations directly and avoid the call center fiasco. I did. My calls were rerouted to the call center. Following the booking, I completed all required pre-appointment steps: uploaded my ID and insurance cards, filled out the intake forms, and confirmed both appointments. Despite this, I received daily text messages prompting me to book and confirm appointments I had already made and to upload documents that were already uploaded. A technician came to retrieve me twenty minutes after my appointment time. When I mentioned I had driven 2.5 hours from Savannah specifically for an upright MRI, the technician -- relatively new and unable to speak to the matter authoritatively -- confirmed the Gate Parkway location does not have an upright machine. Staff at the front desk were apologetic but unable to resolve the situation. An attempt was made to redirect me to the Mandarin location that same day; it was closed. The outcome: a wasted trip and a rebooked appointment, requiring a second 100+ mile drive in pain at a future date. Management must be aware of this call center problem. It's their business, and culpability is with management. June 2026

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    Precision Imaging Center - Lockers with keys to store your items while getting a scan

    Lockers with keys to store your items while getting a scan

    Precision Imaging Center
    Precision Imaging Center - They no longer have you leave your belongings in the lockers for mammograms. You're asked to bring your belongings w/you.

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    They no longer have you leave your belongings in the lockers for mammograms. You're asked to bring your belongings w/you.

    Precision Imaging - Sign not working at night...hard to find them

    Precision Imaging

    3.2(38 reviews)
    7.3 mi•Beaches

    I made an appointment online for a recent MRI at this location because it was the first available…read more This location is located off of Beach Blvd in a strip mall next to the Publix. The parking lot placement is a little weird, but there were spots available, but just beware the spots were tight. When I arrived I was quickly greeted. Since I did all the initial paperwork online prior to my appointment, the only thing I needed to do was pay when I arrived. In less than 10 minutes I was taken back by Miranda. She brought me back to a room, let me know what the process would be for the MRI and she also had to do the contrast (I was unaware that I was getting contrast in my arm). She did a great job and it was a quick and almost painless experience. The MRI took about 20 minutes from start to finish. Was it loud? Yes. They did give me headphones, but it doesn't do a great job of draining out the beeps. I was in and out of the entire facility in about 30 minutes.

    I used Precision Imaging a few months back for an MRI. This was my second MRI but the first time my…read morewhole body had to go into the machine. The wait was a bit long which prolonged my anxiety My name was called and I was led to a room where I had to take off most of my clothes and put on a gown. Then I went across the hall to the MRI exam room. They had put an IV in me as the doctor requested contrast the last five minutes of the MRI. It took a while for technician to get the IV in which was uncomfortable. But I guess any IV is not fun. My friend gave me advice the night before which was to close my eyes before I went inside and keep them closed until I was out. I listened to her advice and it worked. By the time it was over I had relaxed. I was inside the tube for roughly 20 minutes. They were in communication with me through the headphones and checked on me a few times. It was pretty loud and I was hoping for music but that was not an option at this location. I would use this location again. But I hope I don't need to for a long time!

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    Precision Imaging
    Precision Imaging
    Precision Imaging

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    Labcorp

    Labcorp

    1.8(5 reviews)
    0.3 mi•Greater Arlington, Regency Town

    I did my kiosk check in. It was very easy to do. The kiosk had my former insurance information. I…read moretried to do an edit-to no avail. So, when I was called back the sweet silver haired lady changed the insurance information for me in her system. She has never ever hurt me when drawing my blood. My veins like to roll, but she gets it every time. She is a true professional. Thanks for taking such great care of me.

    If I can give this place a 0 start I would. This was my first time coming to Labcorp and it was…read moredefinitely the worst experience. First off- their machine is down so you couldn't check in and had you sign in manually and then while waiting for a while already they're telling everyone if you don't have the paperwork they can't do it. Well- people take time off from work to take care of this. Luckily my PCP is in the same building so I had them printed it again for me but a lot of people left because they didn't have the actual lab order. Instead of waiting for me- Roi and Courtney took two other patients which had me wait again but my appointment was 830. Well when it was my time, I sat down and Roi went out to talk to other people. So I asked rude lady Courtney if she can take care of me now since I have to be somewhere. Courtney was rude and said she's almost done she'll get to you. Now when Roi verifying my information with me- I said wow this is a bad experience for 1st time and I usually go to quest. How about she said "you can go to quest now if you want" that made me livid! So I told her no, I'm getting it done here this time and will go to Quest next time since y'all made me wait forever already. How can you talk smart butt to a patient that already is feeling disappointed on how everything is going? Rude Courtney came up said "well the system is down and can't do anything about it" and she even yelled to Roi to make sure I was not recording because I'm wearing meta glasses! So after Roi drew my blood, she told me I have to give a urine sample. While I was in the bathroom I could hear Courtney asking Roi if I left already and Roi said no. Why she asked? You guess it. So she can talk shit about me - their patient. So yes- after this 1st super disappointing and upsetting experience! I will never go back to this Labcorp and I DO NOT RECOMMEND THIS PLACE TO ANYONE EVEN TO MY WORST ENEMIES!

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    Labcorp
    Labcorp
    Labcorp

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    Monument 9 A Imaging and Diagnostic Center - diagnosticimaging - Updated September 2026

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