This was my favorite car wash, however my last 2 visited didn't clean my car. Both times I got the…read more$30 car wash that left my car still dirty. My last visited, the gate on the one lane stayed opened so the cars were out of order, the cars were so close together going threw it couldn't completely clean my car, the machine that comes down and drys the car was broke. I spoke with the manager and she said, yea, some things are broke, we didnt pretreat the tires, and were out of tire cleaner. If its broke, disable the $30 wash, why keep letting people go threw if half the machines are broke spending their hard earned money? So she gave me a free car wash, written with a sharpie on a post card. So, I go to use my free car was today, pushed help button 3 times, no one came out. So shame on me, I paid for the $30 car wash again. Seriously my car was left dirty. See pics.

To keep it short for now as it's testing the length ability of the review to leave ... this company…read morenegligently in 3 very important ways damaged all of those vehicles which passed through in moderation because at times they did prerinse with the required wands that are engineered to be always used to prerinse the entire vehicle and most importantly - well sides are vitally important also to be prerinsed especially when they have road from and dirt which is equal to sand paper when the neoprene brushes grab it. The sides and the inner lips of the fenders/wheel well areas has not- we repeat has not been done since they opened this establishment we lost count, we reported it to their on site people and managers as well as emailed corporate / they sent it the local Zach manager those times when we also sent complaints in through email about their negligence in not pre rinsing at all many of the times, other times they only would staff one side and it is litterly impossible to ( and dangerous) and they admit it , they was having a single person nearly run from the drivers side around the back of the vehicle to try and also wash the passenger side while the vehicle was already in motion on the track of the machine - the tunnel machine which required Ppe to operate with in a moving machines typically so not sure how osha will feel if we make contact with them also , .... we contacted the bbb and the first time through the bbb this company actually had the nerve to say to submit a claim through some now website link , which we submitted many times over various occurrences of their negligence and told them it was damaging our vehicle , so we already submitted it to the management many times and many different authoritive personnel. So given now since their own people also neglected to fill out the proper damage reporting forms and document it on their end. And now since the wash crews isa good crew to actually know what they are doing , because this manager

Out of town and needed a wash as I came off the road. I happened to see the business in town and…read morethey had no business. The machine worked fine taking my card. Cost seemed good, I can't recall. Maybe like three options, they do offer a touch-less and non touch-less option. I did the touch-less. The machinery seemed to work ok and also dried. After indirection it removed major dirt and grime from around 500 miles on the road. However not all revived from the windows. I think a 3.5 suits them and recommend.

This place is located at the corner of N 21st St & Price Rd almost up to Mt Vernon Road and across…read morethe street from a car dealership. They have 13 free vacuums with 9 being outside and 4 being under roof. There is one automatic wash that takes you thru all the sprayers, brushes and blowers. I'd say they did a very good job and the staff was friendly and helpful. We will go back when we are in the neighborhood.

They've detailed our vehicle twice now and as always did an amazing job! Highly recommend.read more

The fact he could detail without needing a water source was great at my apartment. He was cheap,…read moreand I got what I paid for. The windows were streaky and not everything had been vacuumed out.

I have tried to get hold of Rock N Wash on several occasions to no avail. I have tried to call them…read moreand they do NOT answer the phone. I took the monthly package for $50.00+ dollars which is the unlimited washes and wipe dry, etc. They DID NOT tell me that was an automatic withdrawal from your account UNTIL you stop it. I told the lady to discontinue the withdrawal the end of October as I was going to Florida and she said that I had to do it by sending them an E-mail. I did that and let them take the November payment as I didn't get it done before November 1, 2021. My bank statement shows another automatic payment (withdrawal) from my account for December and I can't reach them by phone as they DO NOT answer and after it rings numerous times a recorded phone comes on saying "they DO NOT answer and the connection is cut off. I am going to have to contact Chase Bank and have them stop payment and possibly get a new card issued to me. DO NOT TRUST THEM TO STOP THE AUTOMATIC WITHDRAWAL ONCE IT IS STARTED. DO NOT START AN AUTOMATIC WITHDRAWAL WITH THEM. PLEASE HEED MY WARNING FOR YOUR OWN PEACE OF MIND.

From the owner: Rock N Wash is a local family owned and operated express car wash. We pride ourselves on our…read morecustomer service and treat our customers like family. We offer four types of car washes. Our top two washes the Super and Ultimate offer extras like pre prep, bug removal and hand towel dry. Come give us a try and experience what a real car wash is all about!

I paid 12$ to have my car wash and it soaped my car and did nothing else. I contacted the owner and…read morehe was rude and said he's not doing anything to fix it. His words exactly were, I've ran 45 cars through that wash today and it worked perfectly! Well sir, you'er wrong. I then had to take my car to moo moon to get it washed! I would not recommend you go to this car wash. That owner can stick it and I'll never go back to that place. Oh yeah and he owns the drive-through too!

Second time I've stopped there didn't get all the soap off my car and I paid for $8 wash and it…read morecharges me $10 and the last time I was there a few months ago paid for $9 wash and got charged for $10 so I guess no matter what happens you go through the running mat car wash it charges you $10 called back and nobody will answer and go to the one there by Walmart on 21st Street and they'll take care of you and if anything comes off your car whatever they answer the the phone and they'll get you fixed up would not recommend this will not be back

Went through the automatic wash. It took 5 minutes to start and then it skipped the pre wash and…read morethe wax. I tried calling the buisness and the phone number didnt work. It beeped as if it were a fax number. After paying $10.00 my car is still dirty, bird poop and cat prints are still all over my hood! NEVER AGAIN!!!