I'm 85 and have been all over town. Nobody wants to take insurance. Most wanted credit or debit…read morecard. One demanded cash. Doctor Jen fixed my teeth in one day and my insurance paid for it. Now I can eat as I even have lost weight and I'm on internet dating. lol Thank's doctor Jen, you changed my whole life.

Westlake family dental care is the absolute best!! Dr. Jen is the most incredible dentist! She…read moregenuinely cares about her patients and always goes so far above and beyond do give you the absolute best care! You must switch over to her team you will be so pleased!

I make an appointment and only a few days before they tell me that they will no longer accept my…read moreinsurance. I took a day off of work for this appointment. They want me To pay nearly $800 with insurance it would be about half of this. They claim they sent me a letter about the insurance in which I Never received. I would have stopped going here if this was the case. Unethical business practices

Just left the beautiful cozy office on Detroit Rd in Westlake and I'm so happy with the service…read more Teeth cleaned thoroughly by hygienist Loxie and I met dentist Dr. Dillon who has a soft touch and a wonderful bedside manner. The only thing missing is music! Lol!

Always a pleasure when I visit the dentists office…read more Dr. Ryan s f her staff are professional and friendly, full of knowledge and technique too. This visit I had an implant placed and am extremely happy with the results. The process was seamless, no pain, working out great one week out and I couldn't be happier. Amy at check in is pretty great too.

The staff was very friendly and helpful and the dentist was honest and straight forward. I have…read morebeen to other dentists that exaggerated what my needs were in order to make more money. So it was a relief to find a dentist with integrity. The staff and everyone there makes you feel like family. They keep you laughing and feeling stress free. I have been with Dr. Ryan going on 6 years now and during times of having dental emergencies not only did the staff have compassion and got me in immediately, Dr.Ryan went above and beyond to make sure I was ok. I also had the absolute best cleaning with their hygienist, I leave feeling amazing ! Highly recommend Dr.Ryan and her staff!

Excellent service! I came in with severe tooth pain, and Mark was incredibly efficient,…read moreprofessional, and compassionate. He made sure I was taken care of quickly and got my treatment moving right away. Mark made a stressful situation much easier. They also accepted my insurance

Poor greedy management, rude customer service. They cancelled my routine teeth cleaning appointment…read morebecause of some water problem in the building and the next available was 7 months later. They take more patients than they can manage. The patient is just a number for them. I've been loyal to this business for 20 years.

Awesome customer service and dental care at this place!!! They saw me last second for an emergency…read moreI had and Dr Alicia took care of me with her whole team!! They're all so wonderful!! Highly recommend this dentist office!!

Been coming here a few yrs now and they're always friendly very professional the offices and rooms…read moreare very clean my dentist Alice's is awesome she explains everything like it is what she would recommend doesn't force to do anything you don't want do they always make you feel very comfortable

We had the best treatment, and office experience at Dr. Kinsey's office. He and his staff went over…read moreand beyond. Im so thankful to them and couldn't be happier with my daughter's beautiful smile thanks to their hard work. Thank you for the special care I couldn't recommend this office more!

What a great experience! It is so nice to finally find a dentist that seems to really care about…read morepreventing future dental issues! He addressed my immediate issue, and helped me make a plan to prevent future issues with a few reasonable changes and fixes. He took his time and explained how my dental health connected with my medical health. The front office was professional and friendly - they even helped me figure out my insurance.

He's fine as a dentist unless you have serious problems with your teeth or gums. Then he has his…read moreoffice worker tell you to go somewhere else doesn't have the decency to tell you himself. Or doesn't call at all and you have to call to see why they're not getting in touch.

Dr.Smith and the dental hygienists attend to our entire family. Just recently our 3yr old had an…read moreemergency and the team got us in right away, guided us through the process of extraction at a North Coast Jaw in Westlake, and ensured all paperwork and X-rays were in place for next day appointment. The practice knows us personally and is extremely accommodating. We've been there for 6 years now.

As someone who hates going to the dentist, I still give CLE Smiles a thumbs up and definite…read morerecommendation. I started coming here 7 or 8 years ago while living in Lakewood and have kept returning despite moving to the other side of town. The facility is clean and comfortable and they always have HGTV playing on the TV's which relaxes me a bit. Dr. Niki is nice and efficient. She talks pretty fast and isn't really an over explainer, but I feel comfortable with her treatment plans. I don't feel like I've ever been pushed to do any unnecessary procedures and she is very thorough. All of the dental assistants have been very friendly and professional. They really talk you through the procedures and aren't annoyed if ever you need a break. I took off one star because I did have a billing problem once. At one point before the pandemic, I had to get a ton of fillings which were supposed to be sent to my insurance. Basically they quoted me incorrectly because my insurance had maxed out but I never knew the difference that I was supposed to pay out of pocket. After that, I continued to patron the place, playing for a teeth whitening 100% out of pocket and thinking that my account was all paid up. Just earlier this year when I went in for a cleaning I was told that I had a balance due because my insurance didn't cover all of those fillings from years ago. It was pretty frustrating because I was never contacted or sent a bill. Luckily, we were able to resolve it and I was offered a discounted payoff amount, which I appreciated because it was an error on their part and could have been dealt with a long time ago. Their new billing manager Kelse went over the entire bill with me more than once and I eventually understood/was satisfied with her explanation of things. Overall, I definitely trust CLE Smiles with my dental care. I sought out this business because I wanted to support a female dentist at the time and I am happy I did.

I had her two fillings. Now, I am in chronic pain. I went to her twice to get them adjusted. I had…read moreno pain before she touched my teeth. When I went the last time, she nonchalantly said I may need a root canal. I did NOT need one until she touched my teeth. She showed no empathy. She messed my teeth up. I do NOT recommend her!

Dr. Constantinou sent me a letter stating he didn't want me and my daughter to return to Westlake…read moreDental (after years of going there) because we were upset at how she was pressured into getting dental sealants on all of her teeth by the dental hygienist. Even though she initially said no, the hygienist working with her cleaned her teeth and had her being questioned by three people about why she couldn't pay $500 asap for dental sealants. The secretary stated that Dr. Constantinou would call us but we never ever received a call or text ( even though I had been a pt there for 6+ years). I have attached the letter he sent to both me and my daughter. I am also posting my response. Please read his attached letter before you read my response Dear Dr. Constantinou, You are right. A Doctor-patient relationship depends on mutual trust, clear, communication, and the ability to work together towards appropriate care. I feel like that this was compromised when your dental team made my daughter feel as if she was being judged just because she did not want to get dental sealants applied to her teeth. Initially , she made the team aware that she did not want the sealants applied. However, even though she told the team no, they kept pressuring her to get them asap. The correct way to help her feel as if she really needed them- even though they were elective, would have been to ask her to do some research about them and think about it. Not make her feel as if all her teeth would rot right away if the sealants weren't applied. This also cost her an additional 500+ dollars for her dental bill that she couldn't really afford. I see now that you could care less about mutual trust. It seems as if you don't care at all. That's why you never called to find out what happened or even called to explain why this was such a good decision for someone who didn't have the money . So if getting rid of us makes you feel better about not following up and keeping her money. Then I don want you to be my dentist anyway.

Dear Dr. Constantinou,…read more I received your letter informing me that your office has decided to terminate our doctor-patient relationship. Ironically, your letter states that such a relationship depends on mutual trust, clear communication, and the ability to work together toward appropriate care. I agree wholeheartedly. However, it was your office's actions, not mine, that compromised that trust. At my appointment, I made it clear from the beginning that I did not want the dental sealants. Rather than respecting my decision, your staff repeatedly pressured me to accept the treatment, using fear-based statements about future cavities in an attempt to convince me otherwise. I was made to feel as though I was making an irresponsible decision simply because I exercised my right to decline an elective treatment. What concerns me most is that I was charged an extra $500 for treatment that I had already expressed I did not want. I also have serious concerns regarding how consent was handled. I was led to believe I was signing paperwork related to an estimate, yet I was later billed for the treatment. At no point was it clearly explained that my signature would authorize the final treatment or charges. A patient's right to informed consent includes the right to refuse treatment without being pressured, intimidated, or misled. Consent obtained after repeated pressure or without clear disclosure of financial responsibility is not meaningful informed consent. Instead of acknowledging these concerns or attempting to resolve them, your office chose to dismiss me as a patient. While you certainly have the right to discontinue the doctor-patient relationship, doing so does not address the serious issues surrounding patient autonomy, informed consent, or the financial circumstances that led to this dispute. Patients should never feel pressured into accepting treatment or believe that their right to refuse care will be disregarded. Respect for patient autonomy is a fundamental part of ethical dental practice. I look forward to your response. Sincerely, Elise Tidmore

I had fallen and really messed up my mouth. I had only gone to Dr Patels office x 1 visit for a…read morecleaning because I just moved back from las vegas. I had not met her yet due to she was on maternity leave. I had knocked out my 2 front teeth ,split my lip and very swollen .I reached out to her practice. She took look one look at my Pic and came off maternity leave to help me. It was my daughters baby shower the next day so im forever grateful. She pulled my 2 front teeth ,stiched up my gumline and fitted me for a temporary mouth piece .My bridge will come in a about 2 months .The temporary bridge came in 1 week and the color match was amazing .Shes very nice ,competent and her prices aren't bad. It was an excellant experience from her and her office for a bad experience of me falling !

The dentists are very friendly and professional. I expected a more painful experience but it…read morewasn't too bad. Their fees are competitive and fair. I like the girls in the office too. Very nice. Everything was explained thoroughly and options printed out for my perusal.