Won't stop calling me after I told them I wasn't happy with service. I got my tooth cleaned and…read moretried to get my wisdom tooth removed.

I went here for a cleaning and had the fillings done that they recommended. They recommended a…read morecrown for one tooth so I went to another dentist that does same day crowns. The second dentist said I didn't need a crown and that while I have a large filling, there's nothing wrong with it. Now I'm wishing I would have gotten a second opinion on the fillings. You lose all credibility when you recommend unnecessary dental work.

Great care and awesome staff . I have recommended several people to them. Easy to get appointment…read morefor major care but takes a while for cleanings if you reschedule. Still no complaints. Have had a few crowns and cleanings.

i will never go to this dentist again and i would never recommend anyone go there!!!!! in april my…read morehusband had a tooth pulled there. because he had had a heart attack in february they suggested they sedate him for the procedure. they made us pay them $750 up front and said they would bill our insurance and *hope* they would cover it. well they did cover it! our insurance company paid them every penny of that $750 but this doctor will not give us our money back!!!! every time i call they give me another excuse why they will not give us our money back! i have called our insurance company several times and they assure me every time i call that this doctor has absolutely no reason to not refund us. this doctor got paid twice!!! once from us and once from the insurance company! so it is now december and they still have not refunded us!! i will be following the advice of our insurance company and filing complaints today with the bbb and the american dental association! $750 is a lot of money for them to not refund when the insurance company has paid them 100% of that!

I had to transition to a new dentist this year due to insurance. I researched and decided to go to…read moreMaggie Kleem. I could not be happier with Dr. Kleem for her kind, caring, compassionate approach. I am also very appreciative of the way she has addressed my questions and the way in which she handled the fear I expressed over the need to have a wisdom tooth extracted. She listened to me, and was able to put me at ease for the procedure. I felt nothing secondary to the fact that Dr. Kleem made sure I was totally numb. I followed her after care instructions to the letter and have healed totally. As a former nurse, I really appreciate going to a provider who sees me and hears me. I took into account, that I wanted to continue to go to Dr. Kleem, when I chose my Medicare Advantage plan for 2026! I am confident in her skill as a dentist and am appreciative of her human approach. I must also say that her entire staff is kind, courteous and a pleasure to connect when I need to go to the office. Thanks to all!

I have been going to Dr. Kleem for nearly 10 years. Every trip is wonderful and the experience is…read morealways pleasant. They also treat my family there as well and I have nothing but great things to say about everyone involved in this office. Robin, who is both mine and my family's Dental Hygentist. She is fantastic at her job. Would definitely recommend her and Dr. Kleem/Beten.

Great experience! I had a botched root canal done by a different practice (hudak dental) and Dr…read more Kroffke saved me! I called over the weekend, and they were able to get me in on Monday! I left with such relief, id highly recommend Brunswick family dental!

Place is scammer's heaven. A year ago, I went to the dentist and he told me s filling was cracking…read moreand I needed to get a crown ASAP. I said no than you and he said we could re-fill it instead. I said I would look at my options. Financial difficulties took me away for a year before I called back in to get the crack refilled. At this point, there was an unexpected 80 dollar charge on my account supposedly for missing an appointment. I called to get it removed, they reduced it to sixty. Whatever, I did miss an appointment. I paid the bill and scheduled appointment. Main dentist is on sabbatical so I got the second guy. I go in to appointment after 1+ year of no dental work and not the best diet, expecting it will probably be much worse bc original dentist said the work was urgent- to hear the second dentist say my teeth look great and he doesn't see a problem. Crack in the filling and recommended crown, huh? I guess that crack sealed up magically. But that's not all. I asked if we could do my cleaning instead since I was already there. They put me down for cleaning, lady tells me the cleaning is 37 dollars because my deductible is $50 and I will have to pay that. Never actually heard that before, I work at a school system and my coverage is Incredible, but $37 out the door, i'm already there, whatever. So I agree, they do xrays, cleaning, no cavities or Any problems, I go to check out and it's $50. Not 37. Lady says she told me it would be, she didn't. She said it was $37 and my deductible was $50 (which is still sketchy bc I have had the same plan for years and Never had a deductible of 50 for cleanings). Thank God I got the only one honest dentist who looked at my teeth while the main dentist is enjoying the profits of this systematic scammage on his sabbatical bc I probably would have owed 2k out the door with the main dentist and his team of quacks. Whether it was purposefully scamming (I reckon so) or an "accidental" misreading of my teeth condition, I really don't recommend this practice At All. You have lost my service forever and I hope I manage to successfully warn away some other poor individuals bc I don't have money to be scammed like this. Side note, the lady of cleaned my teeth and the second dentist (dr petil? I'm sorry, im terrible with names) were very nice!! But the honest dentist will only be there for a month longer so this establishmen is not worth your patronage.

The most expensive exam and cleaning that I EVER had in my life ! Be aware of that !…read more I had a lot of dental work done in my life but never paid over $450 for JUST for an exam and cleaning until I came here AVOID at all cost!

This place doesn't deserve 1 star. They charge more than what they said up front and I went down…read morethere to ask why the manager was so rude and nasty and she said get out careless about customer and business, so this is worst dental place I ever seen .

Best Dentist I've been to (been to 5 others) over the 35+ years I've been an adult. They do have a…read morelong wait for new patients but it's because nobody is leaving evidently. The 2 hygienists I've had were both great, careful, knowledgeable & thorough with their treatment. They asked questions & created a personalized plan for you along with the Dentist. 2 cleanings and I haven't had one instance where I cringed because they slipped with their scraper/pick. Plus their x-ray protocol was much more extensive than my last dentists. The lobby is modern and clean and stocked with coffee and tea.

Dr. Britt's dental practice stands out significantly compared to other dentists I've had over the…read moreyears. The team is dedicated to collaborating with patients to create personalized dental care plans, ensuring a positive experience. I've heard some concerns about appointment cancellations leading to long wait times, I have never encountered this issue. They offer a cancellation list, which is a helpful option. It's worth noting that their schedule is often booked many months in advance, a testament to the high demand and satisfaction among patients--something I see as a great indicator of their quality service!

Terribly rude staff. Price changed after services performed. Very unethical and unprofessional…read more DO NOT risk seeing these thieves. They charged 30% more than they quoted after the surgery and REFUSED to explain why the change in price within 2 days! They were rude and talked back, mumbling answers under their breath. They should not be on anyone's approved list of providers and the practice should be shut down.

Treated me like absolutely nothing. The nurse couldn't put the IV in my arm for the life of her…read more Took 4 tries. She ended up putting it in my hand which hurt so bad and also took 3 tries. They pulled my wisdom teeth and got me out of there. Would give 0 stars if i could. Thanks.

I made my appointment for a new patient cleaning over the phone. One hour before my appointment i…read morewas emailed my forms. Upon walking in i gave my insurance card to the receptionist . When I checked out the receptionist informed me that " They bill ahead and apparently she said I didn't inform her of my insurance the day I made the appointment. I was charged $216.00. I wasn't happy but I don't have proof of our phone conversation so I paid the bill and she said she would ask the billing assistance to look at the insurance information. Now I was sent a bill for $126.00 . ONE HUNDRED DOLLARS FOR A NEW PATIENT. When did dentistry become a veterinarian? ( this is what a vet does) . My husband called to ask about this and the women he talked to said that " The charge was a consultation...bologna. Ask about the new patient charge before booking so you dont get a surprise. Very shady.

If you have Medicaid in Ohio and need a crown or partials it is now covered as of the first of…read moreJanuary. I was never told by this dentist so I lost my opportunity to get them. So I want to make sure people know because if you go here they won't mention it. I have about 10 great reasons not to use this dentist but all just name a few. 1 I was told I needed several cavities filled but when I went to another dentist they said I did not need several cavities filled but needed a crown and a partial which Family Dental never mentioned even though I had no back teeth. 2 I was given little to no communication when I was. When I would ask questions they acted like I was being rude or weird. 3 I was turned away with a severe toothache because of a misunderstanding over the appointment time that was not even my fault. I could go on and on and I do in my google review but long story short If you want to be treated with respect and like a human being with some value don't go here.