Always helpful and pleasant. They get the best insurance for your money. I have used them for ten…read moreyears running.

Outstanding customer service. The reps are all amazing. I've been working with them for about 2…read moreyears and I haven't had any issues.

July 11, 2023 Newest experience: You will NOT believe this,…read morebut Roy Hooker IV's associate Serena actually went in on a Sunday to submit our policy application to Citizens for Property Insurance coverage at our rental. The reason we were rushing at the last minute was because our previous agency let us down. I received a renewal of more than double from the carrier who bought out the one we were with and called to tell that other agency that we were not accepting their renewal offer and requested they shop it among other carriers, to which the agent replied, "Oh, we've got plenty of time for that!" And I replied, "No, not really. I would prefer not to wait until the last minute." Well, they waited until the last minute and maybe thought I would just accept it, I don't know, but I quickly called my State Farm agent Roy Hooker's office and spoke with Serena about seeing what she could come up with. She jumped right on it and got me coverage with Citizens for even slightly less than it was the previous year! Instead of $3200, she was able to secure coverage for $1,500. But here's the even more impressive part: SHE WENT IN TO THE OFFICE ON A SUNDAY to bind the coverage for us before the policy was set to expire Monday morning at 10:00 a.m.! Who does that??? I've worked in the insurance industry for brokers and agencies. I've purchased renters, homeowners, and property insurance for 36+ years. I have NEVER had an agency go to such measures for us. And...last month 6/04/23 State Farm and Roy's staff handled the severe hailstorm damage by helping us file a claim using our Homeowner's policy to get everything replaced or repaired including damage to all 4 of our cars. It could not have been easier! all the way! Like a good neighbor State Farm was there! Again and again!

Joseph was a great help over the last couple of days helping me get my daughter auto insurance. He…read morewas responsive, professional, and went above and beyond. I highly recommend Joseph and State Farm Agent Roy Hooker IV.

Kin Falbo at RetirePro was immensely helpful to me in finding a Medicare Advantage plan that met my…read moreneeds, including the three doctors I needed to have covered. She covered the pros and cons of different plans, as pertained to my needs. I met with her on three occasions and when I made my decision she smoothly handled the change. Navigating insurance when you ar retired can be a challenge, so it is helpful to have someone on your side.

Recently acquired a house and needed home insurance. I contacted an agent that had held the…read moreinsurance for 13 years for the previous owner thinking they would be quicker and have a history with the house. The customer service was absolutely horrendous. A friend recommended Safeguard Insurance on US Hwy 19 in Port Richey. I called, the receptionist took some information and told me an agent would call. After dealing with the OTHER company, I thought "great another never return call that will never come." BUT I was so wrong and so happy when Agent Sandy Baker called me. We talked, I sent her information she needed and received a quote the next day. I thought excellent customer service was a thing of the past but SANDY made me a believer again. This company and agent actually want your business! They have all types of insurance so please give them a chance to provide great customer service for you!

Our agent in the Tampa office, Sandra Baker, is always looking out for our best interests. She…read morecalls well ahead of the due dates to give us our latest options with regard to coverage and cost so we have time to consider them.

Irene is very knowledgeable and pleasant to do business with. She was extremely attentive to all…read moreof my questions and provided well informed guidance throughout the process of establishing new auto insurance coverage. Through State Farm Irene provided me very competitive pricing. I would recommend her to all of my friends and family.

I was involved in an automobile crash and State Farm was by my side from the moment it happened to…read morewalking me through all the steps from getting the car towed for damage assessment to filing the claim with a satisfactory resolution. I have been a State Farm client for over 40 years. They are the best.

Very friendly. I felt like I was part of their family when I called. I purchased renter's insurance…read moreand it was such a smooth and affordable process.

Jennifer was very attentive and and helpful in getting me a quote promptly. She did everything she…read morecould to help me to do what needed to be done to switch insurance. She responded very quickly to calls and e-mails, and answered all my questions!

Best place for auto insurance in Florida for a driver like me. I like fast cars and fast women and…read morehad trouble getting insurance, but with Gator Insurance no problem.

We were referred to Jim through our real estate agent, best advice we had ever gotten in reference…read moreto mortgages. Jim and his team were excellent, we explained what we needed. He gave us our best options and we went from there, even when we started to run into some snags with timing, due to a closing on some property, He suggested an another route which turned out working better for us. I would not hesistate to go back with them, and plan to do so again in the future on another property. His insite and knowledge of the mortgage industry is excellent and they were always there to answer questions when we just were not aware of somethings regarding mortgages. I will use them again and wholeheartedly recommend them to anyone looking for great people and real answers.

As a young couple, we had little to no knowledge of mortgage rates and terms. We only knew our…read morepart; the budget. We were referred to Jim Costello at Home Mortgage Lenders and from our first contact knew that this was the right choice. My husband and I knew we could trust Jim and his team at Home Mortgage Lenders. At every step of the way he was helpful, professional and full of integrity. These are things which meant the most to us. As we came closer to the birth of our first child, the deadline of a closing meant more and more to our growing family, but we knew it meant something to the team at Home Mortgage Lenders too. They did everything they could and went above and beyond so we could raise our son in our first home. Even though they're an office in the city, the have the heart of thoughtful, small town people who care about your burdens also. We know that without his help and direction, we would not be raising our newborn son and making memories in this lovely home. We thank The Lord for people who do their job well like this company. The Martinez Family, Ruskin FL.