We own a little house built in 1958 in Colonial Heights. Working on this old house inevitably…read moreproduces all sorts of fun challenges. We've used Colonial Plumbing & Heating twice now, and on BOTH occasions they were excellent. The first time was to clear a clogged drain in the bathtub. The second time was the big job that involved a full replacement of the bathtub fixtures. When I tell you they replaced everything, I mean everything. The mixer tap, cold and hot water supply lines, gaskets, retaining nuts, connectors, etc. The work was flawless and that's 100% due to Landon. His communication was excellent throughout the job. He first tried to fix the dripping faucet for us. When that wasn't possible, he communicated quickly with an updated quote and explanation of what was needed. The work was then completed in a thorough and efficient manner. There are still true professionals in this day and age. You want it fixed right the first time? Landon with Colonial Plumbing & Heating will get you straight.

Office personnel I spoke with on phone were incredibly polite and efficient. Service personnel knew…read morewhat they were doing and performed the service I requested (a part replacement where I supplied the part) in less than 30 minutes. I only wish I'd known up front that Colonial Plumbing does not charge by the hour. Shame on me for not asking. I was surprised at how expensive it was and was told "this is the lowest priced task order we have." $287.50 which did include the trip charge. So . . . as long as the work you need performed is worth at least that much to you then you should be good - especially if you also use them for HVAC service - in which case I think they knock 15% off the price of their plumbing work. For what it's worth: We were only having the cartridge replaced in our kitchen sink (I already had the new cartridge). Colonial tells me their rate to replace the entire faucet and sprayer is only $10 more, but it doesn't seem I can apply what I've already spent on the cartridge toward the labor to replace the entire faucet - which is not surprising, since it will be a separate trip/task. (The parts are being provided direct to me by Pfister under their lifetime warranty policy, so Colonial isn't involved with that).

Shortly after install of new AC/Heating unit we experienced water damage due to system leveling…read moreissue. James River took complete responsibility and coordinated and covered costs for water mitigation, drywall and carpet installation. Hats off to everyone there for their quick response to resolving the issues in a professional and courteous manner. Highly recommend.

We have been James River Air customers for almost 30 years…read more Have had them do all the hvac, plumbing work at our house during this time We had a unit go out last year and we bought their top of the line model We have had that unit go out this summer during this heat wave with a pregnant lady in the house They sent a tech out after insisting. It was going to be 4 days until they could come out to my new units shut down in 100 plus degree heat. Tech told us it required a special tech that cant be here for 2 days I cant believe James River sold us a unit that any of their techs couldn't fix. If they had told us this we would not have bought it They have now left us until said tech can come out James River is going to loose my future business and If anything negative happens to this pregnant lady or baby I will be consulting an attorney

I wish there was an option for minus stars because that is what this company deserves…read more Unfortunately we do not have an option to choose which electrical company we can choose where we live, if we did it definitely would not be this one. We live at the end of a long lane and everyone around us has Dominion power and they do not have this issue. They are very overpriced and we loose power everytime the wind blows. Customer Service is very rude and uncaring.

From the owner: A not-for-profit, member-owned energy provider, SEC exists to provide safe, reliable, affordable…read moreand innovative electricity to its members and to enhance the quality of life in the communities it serves. Over 8,441 miles of line, SEC provides electricity to homes, farms and businesses in portions of 18 counties: Amelia, Appomattox, Bedford, Brunswick, Buckingham, Campbell, Charlotte, Chesterfield, Cumberland, Dinwiddie, Lunenburg, Mecklenburg, Nottoway, Pittsylvania, Powhatan, Prince Edward, Prince George and Sussex; six towns: Altavista, Blackstone, Crewe, Hurt, Kenbridge and South Hill; and the city of Petersburg. The Cooperative has 48,710 members with 59,024 active services.

Neighbor recommendation...I called for a thermostat replacement, (HOPING THAT WAS ALL IT WAS) and I…read morewas scheduled the same day, super nice receptionist. Not only a same day appointment but the techs showed up an hour later after I called, the nicest guys! Zack walked me through the set up for the new thermostat, explained aux heat, the other tech reviewed the service order and explained fees, even my dogs liked them. I couldn't be more pleased with their service! Highly recommend!

I had Union Air come to my house and give me a quote when they were at my house I asked the…read moreemployee if they could use metal duct work and not duct board and the employee said yes and that it would cost $400 more. I agreed to the extra cost no problem!! When I called to schedule my appointment for the work to be done I verified with the employee that I still wanted metal duct work at my house at this point the employee got rude with me telling me he does not use metal duct work he uses duct board. I informed him that I was aware that he generally uses duct board but that I had requested Metal duct work. I canceled the appointment I truly believe that if I had not asked or canceled the appointment he would have put the duct board in my house regardless of what I wanted or paid for. He treated me like just because I do not do HVAC that I should not ask any questions. I did a lot of research prior to having any HVAC company come to my house to give me a quote. I had 10 companies come out for estimates and he was the only HVAC company using duct board which is why I asked him if he would use metal duct work when he was at my house giving me a quote. I honestly feel like he saw a single female and thought he could do and say whatever he wanted to me.

Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.

My ac stopped working mid day on a Friday. Had a friend strongly recommend me to contact Mr.Frost…read moreafter they had a great experience using his company. Reached out and surprisingly he was able to come out same evening to fix my unit. Mr. Frost was professional, courteous of my time and property, reasonably priced, and explained the problem and fix to me. Will use this company moving forward! certainly didn't regret making the call.

From the owner: As a locally owned and family-operated business, Frost Maintenance Mechanixx prioritizes…read moreprofessionalism, reliability, and customer satisfaction. Our certified technicians specialize in residential repairs, handyman services, and property maintenance with meticulous attention to detail. We offer free consultations and estimates, as well as special discounts for military personnel, veterans, first responders, and seniors. Additionally, our annual maintenance contracts help you keep your home in excellent condition at a cost-effective rate. We also provide 24-hour emergency services, ensuring you’re never left stranded. Our comprehensive services include handyman tasks, power washing, gutter cleaning, minor repairs, HVAC maintenance, inspections, filter replacement, duct cleaning, and unit servicing. Let us ensure your systems operate at peak efficiency. Contact us today to schedule an appointment and experience quality work, competitive prices, and exceptional customer service!

I called Airmaxx about five years ago because they were the highest rated on Trane's website for…read morecertified Trane repair in my area, and they have not disappointed me. AirMaxx has been consistent with skilled and friendly professionals for the five years they've been servicing my heat and air. Keri keeps my service on point so I don't have to worry about it. She's always friendly, easy to get a hold of, and returns calls quickly. The Airmaxx tech, Christian, has been out to my home a few times. He's always professional and it's a pleasure to see him. But honestly, all their techs have been like that. AirMaxx is the type of company that gives you a sense of community and trust.

My one year review. In November 2024, I acquired a residence constructed in 1962 and initiated…read moreplans to replace the existing HVAC system and ductwork. After conducting thorough independent research--including resources such as newhvacguide.com--I contacted multiple HVAC contractors. The process involved two principal challenges: the phase-out of R410A refrigerant effective January 2025, and the need to find a contractor with expertise in HVAC inverter technology. Airmaxx Mechanical distinguished itself with an informative website, and Josh stood out by taking the initiative to perform a Manual J calculation (unlike the others) without prompting. Furthermore, unlike other companies that dispatched only sales personnel, Josh personally oversaw the project and participated directly in the installation alongside his team. I also wish to acknowledge Keri for her exceptional efforts in sourcing the desired HVAC unit and her prompt, responsive communication regarding any inquiries.