I had not went to an optometrist in 24 years I went just to make sure I had nothing going on with…read moremy eyes I wasn't aware. I have reading glasses I bought for 3.00 that were perfectly fine. They were nice I didn't want my eyes dilated so I paid the 45.00 that insurance wont pay. Then comes time to choose what numbers I should say is the best I was helped by the dr. He said before he even checked he knows I have cataracts I said how do you know that he said anyone over 50 has them ..... he says my eyes are not perfect ... 20/30 well at 64 nothing is "perfect ". I had friends in grade school with that vision. Anyway I was SOLD glasses for reading I said I want the cheapest as I rarely wear glasses and have some that do the trick . I was pointed to the section for cheapest frames .... I find out from my insurance that they were almost 400.00 . WOW!!! For reading .... He said nothing needs to be done about my "cataract " that I have because I am over 50. The guy never got up from his chair to help me choose frames . I was told it would take 2 weeks I was never called . I called them past 2 weeks first I was told the person was busy I needed to speak with when I said look you have had my 190.00 for over 2 weeks suddenly he said my glasses came that day ... it was 9:00 am ... this is my second rip off when I went 24 years ago I was given glasses way too strong and told I would grow into ... I am still waiting . Not sure where to try the next time .

From the owner: Looking for trusted eye care near you? VisionFirst has been serving local communities in Kentucky…read moreand Southern Indiana since 1973. Our team of experienced optometrists offers comprehensive eye exams, contact lens fittings, and assistance with treating most major eye conditions. After your appointment, our opticians will walk you through our high-quality eyewear selection, with options tailored to fit every budget. With multiple convenient locations and a commitment to exceptional care, we make it easy to keep your eyes healthy and your vision clear.

The absolute worst and most incompetent staff in shepherdsville. They obviously all worked at a…read moreused car lot. They were manipulative and went out of there way to overcharge. After they set you up they are unempathetic or helpful. I suggest going elsewhere.

Visited last year for an eye exam the 1st time & the last! Some pushy little girl tried to frighten…read moreme into cataract surgery, within a year or two. Found out through my exam this year somewhere else, it is totally false!!! I was not impressed at all with the selection of frames my plan would cover.

The doctor is the sweetest guy he went out of the way to really take care of his patients like a…read morereal friend and human my parents are his patients and they said they have never an would never go to another optometrist, one of the most greatest human beings you could ever meet!!!

I went here for the first time for my eye exam and they were so incredibly polite, respectful,…read morethorough, and efficient. Each person I interacted with was so kind and professional, and even though I was seemingly the last exam for that day, I was treated with nothing but respect. The eye exam was thorough and they explained everything to me and answered all my questions. I just reordered my contacts through them, and I can't believe how fast they arrived. I always tell people if they are in need of an eye exam that I highly recommend this location specifically.

This was my first time using LensCrafters for my vision needs and they went above and beyond. The…read moreexam was as very thorough and I feel confident that my new glasses will be perfect. The staff was very helpful and helped me pick out frames. I highly recommend them!

Optometry doesn't get any better than this! If staff are not friendly, they are busy giving quick…read moreefficient service. Dr. Morris is always personable. Optometrists can do more now that they used to. Now they can diagnose and prescribe for certain conditions for which they have received special training. Go here for your eye care needs!

From the owner: Caring Eye Care Team inside Walmart serving Louisville, KY. Dr. Morris takes the time to explain…read morethe results of your eye exam, describe your options and listen to your eye care needs. Because maintaining good eye health is an ongoing partnership, we encourage you to ask questions and share your health information, which could be vital to monitoring, diagnosing and treating potential vision problems.

These guys are top-shelf. The customer service is amazing…read more Mr. Taylor took extra time and effort in helping me select my frames. When I came back to pick them up, Micha did a great job of getting them to fit just right. Both gave me honest opinions, listened to my thoughts/expectations, answered all of my questions, and were extremely pleasant. I couldn't help but notice the time and effort they took in interacting with all of the customers. I am thoroughly impressed.

I am complaining about BILLING. This month I received a bill for service in May 2025. This is the…read moreFIRST TIME I HAVE RECEIVED THIS BILL, even though I have been in Clarkson several times since. Today, I received an itemized statement from my insurance and saw Clarkson charged me for a contact fitting which I never had at my annual check up on March 10, this year. My prescription did not change. When I called Billing for help, I waited forever, lots of background noise, hard-to-understand representative, and then we were cut off and she never called me back. Terrible service and wrong charges. Watch your billing! Now, I have to make a trip to Clarkson and probably will get the run around.