I have now had two negative experiences at Sharkey's Cuts for Kids, and unfortunately this most…read morerecent one was for a very special occasion for my daughter. My first visit (about a year ago) was for a haircut. I selected "first stylist available" because I wanted to give someone a fair chance rather than automatically booking one of the highest-rated stylists. We were assigned to (I believe) Leanne. The haircut ended up significantly shorter than requested, and the layers were extremely choppy. I chose not to say anything at the time because my daughter is very sensitive and would have left in tears if she sensed I was unhappy. I fixed the cut at home. This past weekend was my daughter's Daddy Daughter Dance -- a very special event to her as a 7-year-old. I booked an updo and mini cure and specifically selected a higher-rated stylist to avoid repeating my previous experience. The only notification I received prior to the appointment was a 10-minute time change. I was not informed that the stylist would also be changed. When I arrived, we were again assigned to the same stylist I had previously had concerns about. The updo took close to an hour. At around the 35-minute mark, the style was coming together ok and somewhat reflected what I had requested, which did include braids incorporated into the back. However, the entire style was then taken down and redone into a messy bun base with braids leading into it and hair pinned around the bun. While braids were part of the original inspiration, the final execution was significantly worse. The braids lacked clean sectioning, structure, and definition, and appeared loose and uneven. The finished look did not resemble a polished salon-quality updo and felt more reflective of inexperience than professional styling. The only positive part of this visit was that they placed us into a "Day of Beauty" service rather than what I originally booked, which included makeup. This ended up being slightly cheaper because the updo was included in that package. However, this was not clear during online booking. The website lists "hairstyle" separately from an "updo," so if an updo is included in that package, it should be clearly stated to avoid confusion. Unfortunately, the makeup application was also poorly done and barely visible. I understand that makeup for children is meant to be age-appropriate and light, but there was hardly any noticeable product applied. The service cost $55 plus tip. I always tip out of respect, regardless of satisfaction. However, the biggest issue was durability -- the pins were placed incorrectly and the style began falling apart before the dance even started. I had to redo approximately 80% of the updo myself, including re-pinning and redefining the braids. It ultimately looked much better once corrected at home than it did leaving the salon.. As a licensed cosmetologist since 2010, I understand technique and the importance of proper structure and pin placement for longevity. I booked this service not because I couldn't do it myself, but because I wanted my daughter to enjoy the full salon experience for a special event. I'm disappointed not only in the quality of the work, but in the stylist switch without notice -- especially after intentionally selecting someone specific, so I wouldn't end up with this particular stylist after my last experience. For the price paid, I expected a polished, secure updo that would last through the event. I truly hope this feedback is taken constructively. My intention is not to attack anyone personally, but to express genuine disappointment after repeated experiences.

What an absolutely horrible experience. We came in for a first hair cut experience which includes a…read morephoto before and after. She took an image of my son where he was hardly paying attention and I said hold on and tried to get him to smile. She said "it's fine" and just put the camera away. What are you looking for?: I said I like that it's long. I like it thick on the sides and back. I want it to keep the overall same shape just trimmed a bit to be cleaner. She started taking a lot off the sides and I said wow you're really taking a lot off. She said I need to or it will have wings on the sides. I said we asked to keep it long but okay. Multiple other times I mentioned she was taking too much off. The top still had length at this point then she lifted it off and just hacked off multiple inches. My son was very upset and my husband asked her to stop for a minute so he could calm him down. She kept buzzing at my kids head with her trimmer despite being asked to stop. He left with a very visibly crooked essentially military style haircut. They didn't make us pay but it will take months for my son's hair to look remotely like his own again. The people in line behind us witnessed the experience and wisely chose to leave. The idea of this place is nice but I'd recommend going to people who actually know how to cut hair and follow directions.

Nicole did an absolutely fabulous job on my hair. I came in for a consultation a week before my…read morevisit for a Brazilian Blowout. My hair was insanely frizzy and just overall unruly and unhealthy. I looked like I went through a tornado. And I was expecting a pretty high price for the treatment but for around 240ish she could make my hair look so much better. I immediately booked an appointment! That price is honestly really reasonable for how my hair looked initially and how long it was. (Another place that shall not be mentioned told me 360 maybe 390) Nicole was a super sweet person and has really great advice for how to take care of my hair after the treatment. She was just overall a kind and sweet lady! The results of my treatment was night and day. The frizziness went away pretty much completely and it was so soft and shiny! I was blown away how amazing it looked! I'm so happy I came and I think Nicole will be my forever stylist! I absolutely love how my hair came out and I'm so excited for my future visit!

Rachael Gilley is an amazing hairstylist. She did beyond what I could imagine and I'm beyond happy…read morewith my hair. The best experience I've had at a salon hands down. I got a haircut with layers and thinning it came out stunning. Thanks so much to Rachael!

Quality service at a good price. Highly recommend them if you are looking for a hair stylistread more

Express image studio has an amazing staff who are warm, inviting, and knowledgeable. Sammy did an…read moreamazing job with my hair color and cut! I have found my new home!!! Highly recommend!

My absolute favorite place that gets me feeling beautiful again! The staff is absolutely amazing,…read morefriendly and welcoming. I have seen two stylist here and always leave extremely satisfied and feeling wonderful. If you want to treat yourself come here! Easy parking, welcoming and knowledgeable team and a beautiful space. My daughter also recently started joining me and getting her hair trimmed or styled and she loves it here too. Prices are reasonable and you can always ask for estimated cost prior to your service!

Found them online, had great reviews, and are open until 9pm. Was able to get an appointment and…read morewas in and out fast. Service was friendly and the facility was clean. Small parking lot, small building, but it works for the staff and the service provided.

I always come here to get my haircuts, such great customer service and very attentive to your…read moreneeds. Answered all my questions about how to style my hair and what hairstyle fits my head shape. Could not be happier, and have been a repeat customer for almost a year now without ever writing a review. I always recommend this place and Mimi's Salon and Spa, depending on the distance for the person. Great atmosphere.

The stylists do a great job (my complaint is not with them) but I'm not sure I will go back. Design…read more1 seems to pressure their stylists to "re-book" a client. They also try to get the stylist to add extra charges and services that I did not sign up for when I made my online appointment. I don't like to feel pressure to re-book and I don't like to feel pressure to accommodate extra charges. I love the stylists (it's honestly not their fault) but I hate the system. I hope to find a place that doesn't put such an emphasis on re-booking and extra hidden services/charges. If Design 1 would let up on the pressure/extra charges, I would probably be a regular customer.

I get my haircut here weekly and these ladies are excellent! No matter who cuts your hair, it's…read moregoing to be a good experience. They're fun, lively, and as talkative as you're willing to be.

Ive had pretty good luck here. Service is cheerful and efficient. Cuts have been decent, no…read morecomplaints.

I recently moved to Caledonia and needed a new hair stylist closer to my house... I requested a…read moremid-level stylist and they set me up an appointment with Faith. Faith is adorable, very friendly, professional, sweet, and did an AMAZING job on my hair! I have long blonde hair that was in desperate need of a trim and fresh highlights and she did everything exactly how I wanted, it looks great. I will absolutely ask for her again next time I go in! I pointed out that I loved her curls and she gave me some similar ones to leave with. The pricing was great.. $110 for a partial highlight, cut, blow dry, and style. The salon was nice and expansive, and I love their long counter for color and processing. Highly recommend this salon and Faith based on my experience here!

RUN do not walk away from this business. I wish I could give this company zero stars. I'm upset I…read morehave to actually give them a star, really and truly. We have two kids under 3 and I booked a couples massage for my husband and I weeks in advance. They called me back the same day after I scheduled an appointment to let me know they couldn't get us in at 1:45 and that it would have to be 2:00, which no worries at all. I told them that was fine. Come today, 3 hours before our couples massage they call and cancel. They informed me that the therapist got in car accident. that is horrible and I hope that she's okay! But we still had an appointment for weeks? There was another therapist available but I was informed they were already all booked....so instead of shifting people down on the schedule they decided to cancel our appointment. Getting out of the house as a stay at home Mom is huge, it's like a vacation and to have them call, cancel and not even apologize is disgusting. If you want to make appointments and have Heidi Christine call you to cancel then THIS PLACE IS FOR YOU!!