We have been going to Newtown Vet for 17 years with our various pets through the years…read more Recently our dog Charley started having seizures, one of which was pretty scary and needless to say we were very concerned. Dr Graham, our favorite vet , once again explained everything thoroughly and took about an hour of his day going over possible causes options for treatment. Charley was diagnosed with idiopathic epilepsy and we are so relieved that's all it is. Dr Graham is the best and we truly love and trust him with our pets.

So much. So very much can be improved. We walked in with…read moreour cat and left feeling robbed and without our cat. When we arrived they took him in the back without us. Didn't like that. 1/2 later the doctor spoke to us about his condition. I don't feel like he explained everything to us well. That there are meds the cat could have taken. He had no personality and didn't have an optimistic demeanor. Everything was presented like it wasn't worth the trouble. We asked questions but he didn't offer positive solutions. He made it sound like if you do this you will need to keep the cat here for three days, see a cardiologist, then he'd be on three meds a day. The groups I belong to are wondering "why we didn't fight harder" and my only answer is the vet gave up on us and on the cat. There was no: "here's what we can do, let's try this!" The demeanor was he's doomed, don't waste your time. We did the best we could to feel confidence in him, but we don't think he was the right person to handle our cat. Maybe someone that was more proactive, motivated and didn't leave such a feeling of doubt in us as we walked away empty handed would have been a better experience. Also compounding this with a $1,200 invoice as we walked away without our beloved baby. All of it a terrible experience. The only saving grace was the young lady who handled the paperwork. I wonder what other pet owners think of that doctor.

Great treatment of animals always available for consultation to the point analysis and it's quite…read moreoff the beaten path

Sadly, we had to put our 16 year old Westie, Winston down on Saturday. Dr Frankel and Christine…read morespoke to us at length, and helped us make the incredibly painful decision that the end for here for Winston. Both Dr Frankel and Christine were so kind and suppotive, and gave us all the time we needed to be with WInston. They made WInston comfortable, and sent him to doggie heaven. Thank you. Words cannot express our gratitude.

The office staff and vets are extraordinary! They offer holistic options for those interested.read more

Excellent experience. Staff was friendly and helpful. Dr. Braz was both compassionate and…read moreprofessional and made a very emotionally painful experience actually beautiful. Thorzie was a beautiful cat whose time was done. I appreciate the care and love we received from the VCA Animal Healing Center staff. Thank you.

A year ago my precious Gracie had to be put down. My memories of that horrible day are still…read moreunbearable . I not only remember the pain of losing her, I must also bear the memory of the horrific, inappropriate behavior of staff at this deplorable so called hospital! I am hoping that my post will prevent others to be treated in such a cold, callus, cruel and ignorant manner. Marion Schwartz, RN, BSN, MSN, CPM

I made an appointment here for our newly adopted dog because it was only a few minutes away. They…read moresaid they would only honor the appointment time if I brought in a check ahead of time to cover the exam, so I did. As we were going to get into the car I noticed that the driveway was blocked by a utility truck. By the time I finished talking with the driver and he was able to move the truck, it was two minutes past the scheduled time for the appointment, so I called the vet clinic and told them what had happened, and that I would be 10 minutes late. I was informed that they were voiding my appointment and keeping my deposit. If I wanted to reschedule, they would require another deposit.

Super responsive and so kind, they made this very difficult experience as peaceful and respectful…read moreas possible. I'm so thankful for this service available.

The scheduling was a little uncertain and had some problems. However, the process was sweet and…read morecomforting RIP my cat.

We have bored our elderly Dalmatian there several time. He has been well cared for. He is not…read morehesitant to go there and enjoys his time with the caregivers

After returning from Greece and a 28 day stay for my dogs I will never use this kennel again. I was…read morewarned not to use this kennel by another kennel/vet who they have a family connection with. My dog was returned to me wit two puncture wounds in her rear thigh. She was still bleeding and the owner of the kennel said nothing to me but acknowledged it when I called. This business appears to wipe or clean up Google reviews too (check Yelp for accurate reviews). She tried blaming the wounds on my other dog a Collie. They have roomed together at three other Kennels and live together now for over 7 years. This has never happened before! I will get to the bottom of this and expose any unsafe practices. I also thought it was odd that they requested cash only. UPDATE: Owners called me today yelling at me telling me saying that I was a bad pet owner and told me that I hurt my dog since I did not bring my dog back to them after picking her up. They refuse to take responsibility for this injury. My daughter and I witnessed the injury on their property in our SUV. They are trying to blame the injury on us saying that it happened after our dog left. They tried offering me a refund and to pay for the veterinarian bill but I want nothing to do with these people. The fact is that they knew about the injury and said nothing to us. I will file a complaint with the Bureau of Dog Law Enforcement under the PA Department of Agriculture.

I know that Dr K is a beast as soon as the owner leaves he's a whole different person!! I remember…read morea large toy poodle that has ear surgery and it was infected and the pee baby was crying and Dr K was not kind in any way!

Most disappointing! After bringing 10 cats to Dr. K over 40 years, I just lost a 6-yr old cat…read moresuddenly, but when I called to see when I could bring cat in for final disposition, was told I couldn't because I hadn't been there recently. Dr. K has been a wonderful veterinarian over the years, but front desk doesn't reflect his caring disposition. Received call back after complaining, and supervisor apologized . Too late of course for disposition of cat.

Looks like the business is permanently closed, sold to another group ("Valley Veterinarian") and Dr…read moreDarryl Francomarco is gone. He was an exceptional exotic and reptile specialist! New group per website does not specialize in exotics or reptiles

The vet is great. The staff is another thing .They never answer the phone. takes days for them to…read morereturn calls. one time i called left a message 4 times over 2 weeks before i finally got her in the phone .We left.

Closed. I understand they didn't own the building in the landlord. I guess felt he could perhaps…read moremake a little bit more money in today's market. I don't know the details but I hope he's enjoying his retirement. He was absolutely delightful to visit and so was his staff. They always felt like family.

Dr Nelson and is staff are the most caring and knowledgeable .They have treated both my fur babies…read morefor years. We highly recommend them J,&M Letizia

A couple of weeks ago, my 18 year-old cat, Dylan, started deteriorating fast. He had stopped eating…read morefor a few days, and finally, I knew the inevitable was coming. Since he was a house cat his whole life, I really wanted to do it at home so it wouldn't cause him any more stress than he needed to endure. Luckily, I found Lap of Love. I called Lap of Love, and within a couple of hours Dr. Kaitlin showed up at my door. From the moment she arrived, she was very empathetic and caring towards both Dylan and myself. Though the process was difficult, she made it easier for us with her compassion and gentle touch. I'm grateful to Dr. Kaitlin and the staff at Lap of Love for helping me through these difficult moments. I highly recommend them should you find yourself in a similar situation.

I am going to keep this review simple and split it into two parts: the euthanasia process, and the…read morecremation process. My experiences were very different for each. EUTHANASIA (500 stars, A+): Moriah Hughson was wonderful on the phone during my intake call to Lap of Love. Her gentle voice and compassion for me and my dog was palpable. Dr. Karyl Hurley was wonderful when she came to my residence - she made my dog's last moments on this planet comfortable and the process went very quickly. Dr. Karyl wrapped my baby up in so many beautiful, fluffy blankets for her final departure from the house . I was honestly very concerned about the prospect of carrying my dog's dead body out of my house for the final time, but Dr. Hurley treated her body with the utmost respect and care and it was not nearly as traumatic as I anticipated. If you have the means, Lap of Love is the most peaceful and dignified way for your beloved family member to transition. Thank you, Dr. Karyl for gently escorting my dogter to the next dimension. CREMATION (2 stars): Now for the negative: I opted to have my dog's ashes sent directly to my house since my primary vet is a mobile vet and didn't have an "office" for the cremains to be sent to. I received an email on Feb, 8th from Leigh Skarzynski, the "Crematory Relationship Administrator" (this was two days after my dog was euthanized) saying it can take 10-14 days to receive the cremains back. Fast forward to 5 days after my dog passed - UPS shows up at my house unannounced on a Saturday (Feb 10) with a package that required a signature. I was asleep in my bed, depressed, and didn't feel like answering the door. I figured it was a condolence gift from someone and they would leave the package on my porch. When I later realized something was being delivered that required a signature I simply figured I would sign the authorization slip to "leave it" and then get it on Monday. On Monday (the 12th) I just so happened to be home when the UPS man came, and as he walked up to my stoop I could see "PET CREMAINS" in big print on the box in his hand. I immediately broke down in tears. I started crying out, "I didn't know, I didn't know she was coming!" How did no one tell me she was coming on Saturday? She sat on a truck for two days, and I could have had her sooner! The guilt was eating me up. I reached out to Leigh Skarzynski immediately to tell her that my pet's remains showed up completely unannounced and outside the anticipated delivery window, and she responded that an email had gone out Friday (Feb. 9th) at 6:30 pm. I scoured my email (and I even have UPS Delivery Manager) and wrote back that absolutely no notice was sent. She suggested it went to spam. FAST FORWARD to February 13th - 5 days after the first attempt to delivery my pet's ashes and 1 day after already having possession of them - and I get an email from UPS saying that the cremains would be delivered on February 14th. Are you f'ing kidding me?????? My dead dog (assuming there was no mix-up...) is back in my possession and now I am getting emails about her cremains arriving? I forwarded this message to Leigh, again, as proof that I DID NOT RECEIVE A NOTICE THAT MY PET'S ASHES WERE ON THE WAY, and that email has gone un-answered, sent more than 24-hours ago now. I firmly believe that the crematory partner should email Lap of Love or the pet parent directly when they ship the cremains. I do not know how this utter lack of communication happened with such a sensitive situation, but it definitely pissed me off and left a sour taste in my mouth. I will say that the cremains themselves were packed with care and I am happy to have her home (again, assuming it's really her...the delivery drama planted a seed of doubt) but I really could have done without the delivery trauma and poor communication from LoL and their crematory partner, Abbey Glen.