I had a very disappointing experience with the billing and review process at Baylor Scott & White…read morePrimary Care - McKinney. I scheduled what was supposed to be a preventive wellness visit as a self-pay patient. During the appointment, I was not informed that discussing routine or ongoing health topics would convert the visit into a separately billable "dual visit" with additional charges. There was no advance notice, no cost disclosure, and no opportunity to decline those added services. What makes this more frustrating is that the so-called "ongoing condition discussion" they later cited was limited to the doctor briefly asking -- as I was getting up to leave -- whether I needed any prescription refills. That was the extent of it. There was no separate evaluation, no new complaint, and no dedicated problem-focused exam. After receiving the bill, I filed a formal complaint. The organization stated they conducted not one but two "comprehensive reviews," yet at no point did anyone contact me to ask what actually occurred during the visit. Their investigation relied entirely on internal documentation and staff input, without speaking to the patient involved. They acknowledged this but said patient interviews are not standard for billing reviews -- which is concerning when the dispute centers on what was actually communicated to the patient. Both reviews concluded the charges were appropriate and declared the matter closed, without addressing the core issue of disclosure and consent for additional self-pay charges. My takeaway is that this may not be limited to self-pay patients -- it was only caught in my case because, as a self-pay patient, I carefully reviewed the itemized bill. Many patients with insurance may never see or question how a visit was coded or billed. Greater upfront transparency about when a preventive visit becomes separately billable would prevent situations like this. I'm sharing this so other patients can go in better informed than I was.

My regular GP, which I had gone to for many years went into private practice, and was no longer…read moreable to take my insurance. Broke my heart as he was fantastic. I started using his associate whom I never really cared for. But after a couple of visits, I did come to feel comfortable with him and realized he was a really good doctor. We'll after about a year he moved away, and so my search for another GP was on again. It worked out well though as I ended up moving myself. I did a lot of research and decided to give Dr Washburn a try. Yes he is quiet, and doesn't trade jokes with you, but I would rather have a doctor that concentrates on me and my medical needs and not ask me how my cousin Eddie is doing or ask me if I saw the football game last night. Dr Washburn listens to you, let's you do the talking, and doesn't interrupt you . It's a busy office, but I've never felt rushed there, and he's not there to judge you. He listens and suggests what would work best for your situation medically and personally. And he has always fit me in when he can, sometimes same day, if I have an unexpected situation come up. He cares about you as a person and not a number or a bother. And the front desk and office staff are great.

Food, service and staff are good and the restaurant is clean. You won't regret eating there!!…read more It reminds me of the food in S TX where I grew up and my favorite food is Mexican food.

What brought us to Dr. Lavery? He is one of the most prestigious and highly regarded…read morerheumatologists in Texas. Getting in as a new patient is a beast, but Dr. Lavery is worth the wait. In short, the appointment was for our 18-year-old daughter. She has had severe symptoms uncharacteristic for someone her age: insomnia, migraines, fatigue, chronic pain throughout her body and more. A good physician knows how to make a patient feel as though they are being cared for, that their concerns are valid, and that they are being heard. Dr. Lavery took the time to listen to her concerns, look over her medical history, asked a lot of questions and had several ideas on how to troubleshoot the situation. Dr. Lavery was more than willing to work to figure out what is going on with her. Rather than rushing into diagnosis too quickly, he assured her that he had a process in place and once he received all of the data he needed, he would talk to her about a diagnosis. Dr. Lavery up to this point has been vigilant about following up on tests and communicated those results through a portal he offers his clients. Our daughter is empowered to talk to him any time of the day and he responds quickly. Having access to your doctor like this is remarkable! Thus far he has become a strong advocate for our daughter. He has helped her get medicines approved, secure an appointment for tests or meet with a specialist, and access other necessary services. The best doctors are willing to go the extra mile for their patients' well-being, and this certainly describes Dr. Lavery. We are in the early stages of solving this problem, but after years of waiting to find the right physician to crack this case, Dr. Lavery has been worth the wait. Peace be with you.

Dr. Proctor is an absolute lifesaver--literally. He has helped me through some of the most…read morechallenging health issues I've ever faced in ways that have genuinely saved my life. He is far more than just another internal medicine doctor; his deep expertise in both internal medicine and endocrinology is exceptional and has made all the difference in my care. What sets Dr. Proctor apart is how much he truly cares about his patients as human beings. He is by far the most responsive doctor I've ever had--always prompt with follow-ups, thorough in his explanations, and genuinely invested in my well-being. His approach goes beyond the clinical; he listens, he supports, and he partners with you in your health journey. His staff is incredible as well. The physician assistants are outstanding--each one is knowledgeable and capable enough to serve as a primary physician on their own. Together with Dr. Proctor, they form an unbeatable team that delivers compassionate, high-quality care every single time. If you're looking for a doctor who combines world-class medical knowledge with heartfelt humanity, Dr. Proctor and his team are the gold standard. I can't recommend them highly enough!

Our family has entrusted our healthcare to Dr. Procter and The Well Integrative Medicine for many…read moreyears. Between my two sons, my wife, my grandson, and myself, we have relied on Dr. Procter for a wide range of medical needs and have consistently received exceptional care. As a physician, Dr. Procter has access to many of the same medical tools, treatments, and resources as other doctors. What truly sets him apart is not the tools themselves, but the way he uses them. In today's healthcare environment, it is rare to find a physician who combines deep medical knowledge with genuine compassion, personal commitment, and an unwavering determination to help patients heal. My two sons each have unique and challenging medical conditions. Before seeing Dr. Procter, we consulted with numerous physicians and specialists without achieving meaningful results. Dr. Procter approached their cases differently. He listened carefully, thought creatively, and developed treatment plans that addressed the root causes of their issues. Thanks to his expertise and persistence, both of my sons are experiencing successful outcomes that other physicians had been unable to achieve. Dr. Procter treats patients as individuals rather than diagnoses. He takes the time to understand the whole person and is fully invested in helping his patients achieve the best possible health. His care, compassion, and dedication are qualities that have become increasingly difficult to find in modern medicine. I recommend Dr. Procter and The Well Integrative Medicine without hesitation. Our family's health and quality of life are significantly improved because of the care we receive there.

Dr. Wien is honestly one of the most compassionate and helpful people that I know. He doesn't shame…read moreyou for bad habits but works with you to find custom solutions to improve your health that can be realistically implemented into your life. He works to find affordable prescriptions and is quick to respond to messages. I moved a significant distance away but continue to make the long drive because incredible quality of health care he provides.

He's just a very good doctor! Listens well and doesn't try to rush you out. Seems to genuinely…read morecare about his patients and has a good sense of humor to boot!

I've been going to Dr. Rosen Schmidt for 3 or more years now for my migraines. She's the second…read moreneurologist I've had and is amazing. She's straight to the point and truly listens to what you share regarding your symptoms. You're able to go in office and every now and then have virtual visits too which is nice. The appointments aren't too long, yet you're able to get everything done. They seem to be great with sticking with their schedule. She worked with me to figure out the best medication to prevent my migraines and treat them as they come. We were able to get my migraines down from twice a week to twice a month, if that. The office is a bit confusing to navigate with a lot of elevators and it's in a hospital so there's patient rooms with the same number as the office space

Dr. Sridharan with Hygieia Homeopathic Clinic has truly been a healer when all other western Drs…read more were not successful. Western medicine approach told me "Sorry you have to stay on a medication for the rest of your life in order to have relief" when Dr. Sridharan's treatment went to the underlying cause in the body and I was treated within one week! No need to take any medication! Not only does she treat the patient but she educates the patient on how to live a healthy lifestyle, she offers courses and YouTube videos on how to stay healthy for you and your family. No other Dr. from my experience has ever taken the time to care this much for their patients. Thank you Dr. Sridharan and Hygieia Homeopathic Clinic! I highly recommend this clinic to any person at any age!

I have utilized Dr. Sridharan for many issues and have since entrusted my friends and family to…read moreher. Her approach to her patients is second to none. I feel comfortable and at ease with her and have noticed wonderful results by following her advice and treatments. I highly recommend her if you are looking for a very good doctor and be advised, you will not be disappointed.

Dr. Caire is literally a life saver. She takes the time to get to know the whole patient, and…read moretreats you as a person. I have never felt better, and it's because of Dr.Caire. I wouldn't hesitate for a second to recommend her!

Dr caire is the one Dr that helped me. Wish I could get in to see her again. I'm really hurting a…read morelot but don't have insurance now . Wish she would call me. Sheron sheffield. 6823338489

Dr. Astrid Gutsmann is an exceptional physician.  (With a smile) She listens carefully to my…read moreconcerns, explained my condition/treatment in layman's terms, and never rushes through my appointments.  The staff (Jazz and Phillip) is friendly, very helpful, and personable.  The wait time is always short.  Highly recommended. - Ed R.

I am new to the area and have been searching for a primary care physician, and I am so grateful I…read morechoose Dr CAREing in Allen, Texas. My initial visit with Dr Gutsmann and her staff went wonderfully well. I had two immediate issues that needed to be resolved which they did in such a professional fashion and sent me on my way. I believe they will provide the genuine medical care that I am seeking.