We called for a door with 2 sidelights quote. We had Steve Matika come out to give us a quote. He…read morestayed for 2 hours. Did not give us a price. He told us that he had to send us a quote via email. That was strange as everyone that came after him gave us a quote on the spot. He told us he would send the quote the next day and he was going to drop off a sample of the color sample as well, as he lives very close to us. The next day he did not show up. The quote was never sent. We have not hear from him since we saw him at our house. Very unprofessional!!! What a waste of time! I guess Brock Windows and Steve Matika don't care about quotes, sales and good customer service!!! We got a great quote elsewhere and we are getting our new door installed next month! Thanks for nothing Steve and Brock Windows and Doors!!! What a wonderful prctice for your potential new customers!

some good installers. some not so good. currently we have a service issue with our front door. it…read morehas been months since we tried to get through to Brock. just recently received response asking that we send fault issues and photos which had already been sent.

Fabulous crew! Arrived early, which I was quite happy about. They put covers down on the floors to…read morethe rooms they were working in! Super efficient, they had the 3 windows done in less than 3 hours!! I could hear them as they worked, and they were having fun, joking and laughing. I heard horror stories about the general price for windows. I got 2 quotes for different styles: regular sliders and awning style. I went with the awning ones, which were not much more than slider, and still less than what I expected. I will definitely use them again when it's time to replace the downstairs windows! They look fabulous, and I love the unobstructed views!!

18 years of solid, tight satisfaction from our FCI windows and sliding doors. Thank you, Jamie!…read moreIt's the best cottage investment we ever made.

We had an outstanding experience with Renewal by Andersen. Truly a league apart from the…read morecompetition. It was a pleasure to work with Sales Rep (Karan) who answered all of our questions and had lots of time for us. Then, there were the installers (Alec and Tim) who were extremely professional, skilled and polite. Outstanding. Finally, Project Manager Jim was also extremely knowledgeable and stayed with with us through the whole process. All in all, these 4 people really made our experience with Renewal by Andersen an outstanding one. Highly recommend

have received your offer and the contract and have reviewed them…read more After very careful deliberation, I feel that I am not comfortable with dealing and doing business with you Though price is a consideration, there are many other factors which led me me to take this considered decision There were so many red flags - some among them, twisting facts, attempts at disinformation, false accusations, high pressure selling, contradictions in the contacts, lack of protection for my deposit, lack of trust and belief in me as the customer This may not just you but maybe this is the corporate philosophy and culture, and business model of the company Site visits, sales call and marketing and advertising all are just tools of the sales proceeds, and a means to secure business, and NOT a favour to the customer that it has to be cited as a reason for the costs and pressure It is rather unfortunate, as I really wanted to do business with you thinking that I would be dealing with reliable professional, ethical company, which is customer centric, understanding and respectful of its customers I also received TOTALLY opposing reports and recommendations bout some windows from the two representatives. Does not provide any level of comfortin theprofessionalism and assessment! you MAY have good products but that is only a small Part of a business relationship. I hope this could be the trigger to review and revise your business model and ethics I wish you all the best to you and the company and hope that its customers get their money worth and respect that they deserve, as THEY are reason for your very existence of the company

We wanted to replace our windows and doors for our house so we contacted total home. They came out…read moreand gave us a quote. They provided the options for the designs and detailed information as to how much it would cost. It only took one day to get all the windows and door installed, they were very efficient. After a few months, we had a small issue with one of the windows. We contacted them and they quickly sent someone out to look into it. Service was great! Highly recommended.

I would like to express my gratitude to the whole team at total home windows and doors! Indeed, I…read morewas dealing with true professionals and got the windows installed exactly at the indicated time frame and the pane that i was longing for at least for a couple of years. It is called total slim and it looks like a European style and not the usual North American window that you can find almost everywhere in Canada. I was pleasantly surprised to see the final quote and this is during the unprecedented times when our south neighbor decided to impose tariffs. So definitely recommended! By the way, if you need to understand how each and every window opens, these guys have a huge showroom in Improve in Vaughan. Definitely worth visiting.