This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

I really enjoyed this dentist office. Myself and my whole family went here and was always happy…read morewhen we left. But now I hace a different outlook on the place. The office manager Denise kicked my 17 year old daughter out because my daughter had covid and I had to reschedule her appointment, I missed the next appointment because I didnt know I would be stuck at work unable to use my phone 24 hrs in advance. I submitted a reschedule appointment online and never heard anything back. They never let me know we had a new appointment, no confirmation appointment, no phone call. Nothing. She was very rude and now I will be pulling my whole family out and taking my business to another dentist.

I had my first appointment at Dr. Irby's office today and I was very impressed. Everyone that I…read moreinteracted with (the front desk receptionist, Ashley the hygienist, and Dr Irby ) were all kind and welcoming. I was there for a limited exam and luckily they were able to do same day care. They were very thorough. I look forward to becoming a regular patient at this office.

I am thankful to have received care at Irby Dentistry on Friday (September 19, 2025). I had…read moreexperienced a worsening tooth injury the day before (September 18) that needed immediate alleviation. I was able to book the appointment within the day of the injury. I was in great pain upon arrival at the visit. I received compassion for the state of pain that I was in. After experiencing great physical pain for the better part of a week, the staff's kindness contributed greatly to fixing the injury well before it was physically resolved. Thank you Irby Dentistry!

My boyfriend had a very bad abscess and needed to have his tooth pulled. They were amazing at…read moreworking him in immediately . However just to have a tooth pulled and seen twice cost over $1000, which was astronomical and we wont be back

Have been coming to this practice since I was in elementary school (almost 20 years!) and have…read morealways been treated with great service and expertise through Dr Hutchison

Visiting Dr. Mayerchak's office was my worst nightmare. I had an awful tooth ache so I went to her…read moreoffice for an appointment, she told me that I needed to get a root canal done. I followed her advice and proceeded to get a root the procedure done (which only took her eight whole minutes) I was so surprised because I have gotten root canals in the past and never have they been so fast! I headed home with a swollen and pain throbbing mouth, this lasted a week. I called many times and they just told me to take some more antibiotics, It didn't change anything so I decided to visit a different dentist to ask them for second opinion . other Dr said that I should not have gotten a root canal because my tooth was already moving so much. I should have gotten implant instead. That tooth had no crown and only the root, so Dr. Mayerchak gave me the wrong advice. I then went to Dr. Mayerchak and told her about what I found out, she was unhappy with that. I explained this to the manager, and she promised me a full refund, however they still not wish to refund me money. I spent $745.00 for the root canal and they also charged me another $145.00 for pulling same tooth.I cannot trust this clinic anymore, I need to find another more qualified dentist to take care of my dental care.

From the owner: At Roanoke Dental Care, we offer comfortable, pleasant dental care for your entire family! David…read moreJones, DDS and our professional staff are proud to offer the comprehensive care you deserve. Call us today to schedule an appointment with our talented dental team!

Never really had too much interaction with the staff, but Dr. Love was amazing. After canceling…read moreabout 7 appointments at other offices, I finally took the leap and got 2 of my wisdom teeth pulled here. I was TERRIFIED! She numbed me and I literally did not feel a thing. The extraction was super fast. She stitched me and I was all heeled up in about 3 days without any pain or anything. If you have time, ask for a tour of the office. It's super cute! Hopefully I'll have my work done in the jungle room next time.

What a great lady!! I was just released from the Army and had some work done. If it wasnt for her I…read morewould have never known the Army took part of a cheek bone without me knowing. My girls had braces done and the progress has been beautifully done. Very professional staff! If you have a problem with the staff you should address it to her and let it be known. Im pretty sure they would have handled it professionally like she handled my insurance inquiries. The office and exam rooms are also clean. I encourage people to accept her as your dentist. I really liked her work done on my familys teeth.