You should add "Rescue" as one of your company's greatest services…read more Unfortunately, I backed over my jet jet ski rope which caused it to get sucked into the intake of the jet ski causing the motor to stop. I had been pulling my nine and twelve year old Grandkids and their nine year old friend on a tube. We were stranded in the middle of Lake Norman with no one around to help or to contact. We finally flagged down a boat with two young gentlemen who told us they were working for CS Rentals. We asked them if they could tow us back to our place and they did. They were so friendly and helpful. I am 70 years old and was so impressed with them for helping us with a very difficult situation. I think their names were Jack and Noland. Thank you CS Rentals for Jack and Noland from all of us!

We had awful weather and they offered to reschedule; unfortunately we were leaving the next day but…read morewithout being asked they refunded our money. They were so helpful and great with communication. We will definitely use them again!

I spent an afternoon with Surf Wake Ski over the weekend and it exceeded my already high…read moreexpectations. Audrey and Tim do a fantastic job across the board. Both have experience in the boat industry, running their own businesses, customer service, teaching water sports, and have been camp counselors (they also grew up surfing on lake Norman and are very knowledgeable of the water!) Most notably, they are conscientious of everything happening on the water - from the chop, to every boat nearby before someone enters the water, to the best spots on the lake. Both are skilled boat drivers and provide great instruction for beginners. I had never surfed before and with each attempt I was able to make visible progress. When you land in the water, they ensure they are right there to pick you up and are constantly watching the other boats to protect you! They also invest in the right gear. Their life jackets are not bulky, you can move easily on and off the boat, and remain agile in the water. They have various boards and talk through which one each surfer might do best with. They are patient, fun, and provide a memorable experience. Both are very down to earth and would not let anyone walk away a stranger! Another plus, they have retained an amazing dock space right in front of Hello Sailor! It's easy to find and adds to the first-class white glove experience. They also lead at do-what-you-can pace. They are encouraging for everyone to take one step further, but won't create pressure to try something you aren't comfortable with. I highly recommend Surf Wake Ski if you are looking to spend some time on the lake this summer or invest in proper water ski instruction.

We are on our third season of being a member of lake Norman boat club. After being boat owners for…read more10 years, we are so happy we decided to go with this boat club and have no regrets. They have top notch boats that are brand new every season, great customer service and the availability to get boats is fantastic. John runs this boat club impeccably and we plan to stay for many years to come! Thank for all of the great boating seasons with you all, we plan to have many more!

We have been members at Lake Norman Boat Club for just over a year now and are so happy with our…read moredecision to join. As novice boaters, we felt very prepared to navigate the lake and engage in water sports due to the outstanding on the water training that we received. The variety of boats is perfect. We love to surf and the Malibus are top notch as far as making the best wave. The Cobalts are the ideal cruising boat and when we want to take our dogs along for a ride we love the Bennington tri-toons. The boats are new EVERY YEAR and they are kept in excellent condition throughout the season. The size of the club is perfect - everyone knows your name and makes sure that you have everything you need for a fun day on Lake Norman. John Gillette and his staff bend over backwards to ensure that the members are having the best possible boating experience.

Lake Norman Scuba is an amazing dive shop! From top-notch dive equipment, amazing instructors, and…read moregreat staff! When looking into getting certified, work on specialties, or advanced certifications they have you covered.

Nice people and great products. Great shop! Keep up the good work. I now have a go to scuba shop to…read moreenjoy. I will definitely return to show my thanks. Thank you.

I'm writing this review because I dropped my Tahoe/Avalon pontoon off at North Point Watersports…read morefor diagnosis and repair of a fuel delivery problem on JULY 11th 2024, and 4 months later they still haven't repaired the boat. I chose North Point because my boat and motor are under warranty and it may have been an issue that they could complete under warranty. Although I did not purchase my boat from North Point they stated they could do the warranty work as appropriate. As it turns out they said the problem was caused by faulty fuel that they said corrupted the VST on the outboard and would not be covered by warranty which I understand. However, 4 months is way too long to have a boat in any shop for a repair estimated at 4 hours total and no ETA for when they can have it fixed. Given my experience with North Point, I wouldn't be surprised to see a response to this review with more excuses or blame since they haven't taken ownership. Anyone considering purchasing a boat from North Point Watersports may want to consider the ability of this shop to effectively and efficiently provide service support following the sale. 10/22/2024 UPDATE: Today I picked up my boat from North Point still not running after they had it FOUR months. The only way I was able to get to this point was by filing a consumer complaint with the NC DOJ at https://ncdoj.gov/file-a-complaint/consumer-complaint/ Subsequently I dropped it off at another dealer who committed to having it running within two weeks or sooner

My husband and I started our search for a boat in early 2019. Dave and his team at North Point was…read morethe first place we went to look. Dave (the owner) took the time to educate us on pontoons and asked us the right questions to suggest the best boat for our needs. We then visited every pontoon dealer within an hour of our home, just to end up back at North Point. A year later and we can not be happier. The boat itself has been everything we needed for our family. Dave and his team continue to provide great customer service whenever we have questions or need anything. Highly recommend North Point and Avalon Boats. Best quality for the price hands down!

Rented the pontoon boat for the week. It was in outstanding condition and fit the 10 of us with…read moreplenty 2 coolers and a few bags without any problem. Great memories made on the boat all week long and the tubing was a bonus. Jerry was awesome to work with.

Not a bad spot for a relatively chill day out on Lake Norman and the Catawba river. Prices seem a…read moretouch high, in my opinion. I would say this guy is making good money. Two friends and I each rented a one-person, sit-on-top kayak for the day. We spent a few hours just shootin' the breeze, wandering around narrow water ways and attempting to make our way to the waterfall of legend. Unfortunately, the water level was quite low when we went and we couldn't get quite that far up the stream to see it. It was a beautiful and breezy day with hardly anyone visiting at the time due to coronavirus starting to pick up but quarantine not yet required. Worked out in our favor and was a calm day out. The guy running the shop was very funny and easy going. The kayaks and paddles are a bit beat up from lots of use - it's a good idea to inspect what you get before heading out so that you don't have any issues. As mentioned, prices seem a bit high. However, the prices are for a full day rental. The owner recommended bringing a cooler and getting there early to spend the entire day out on the water drinking beers. Sounds like a good plan for the next time we come out.

Being the first is usually good. And this will be the first time that I am writing a review of a…read morebusiness before anybody else so it feels awesome. The best part about this is that I can honestly say/write that this is a trip worth making from Charlotte or other cities. The little place is run by a man and his brother who helps out. They don't look like the most friendly guys on the planet but you'll find out that they're good people once you start talking to them. The best part about LIPS is that the route they suggest leads you to a small but beautiful waterfall. It's a serene, cool experience. I didn't post pics of the waterfall because I want you to find it yourselves. Can't promise that everyone will like it but it's more interesting to search for something rather than to just paddle from point A to wherever. Lastly, I do want to mention that though they have single, two, three person kayaks, there's only full-day rentals unlike some places with half-day options. Hope you have fun!

I can't say enough about how great these guys were to work with. I am from out of town, had a…read moredifficult schedule to work with and wasn't super confident in my boating ability. They made special accommodations for me to pick up, took time to take my out on the lake to teach me how everything worked, and then in the way back I ran out of gas. They had to come pick me up, stayed late, and we're still super friendly and accommodating the whole time . The boating was the highlight of the trip, and whenever I am back in town to see my family, I am renting a boat again, and I will use these guys every time!

Excellent rental company!! Staff was pleasant to do business with and Very helpful. We would…read moredefinitely rent a pontoon boat from them again !! Thanks