I stopped in there the other day looking for information about the local waters. They hooked me up…read morewith everything I needed. Two hours later I caught a beautiful bass on the fly! Support your local fly shop!

Awesome fly-shop with awesome staff. Not huge but super helpful and willing to go the extra mile…read more Just ask what you're looking for and if they have it they'll point you to it. If not then they will assist you in finding it and/or point you in the right direction. They won't sell you a product just to make a sale. Brian the owner has set me up with multiple rod/reel combos best suited to what I'm looking to use them for. Helped me with fit to size waders and wading boots. All the guys are very knowledgeable in fly tying and their products because they actually use their own products. Have never had a sub par experience. I've on multiple occasions dropped by just to ask questions or look around and haven't bought anything just because I love the place so much. Also good on keeping fish reports and water flow levels up to date. I'd be hard pressed to give my business anywhere else. Take a peek at some of their fly tying/fly fishing tutorials. They've earned my business from here on out.

After casually mentioning an issue I had on my last visit, with my sales person, he wanted me to…read moretalk to an owner. I told him the problem was solved and I was happy with the outcome. he insisted I speak with someone. After a few minutes, he came over with a gift card to use on my purchase that day! I was not expecting that and told him so. Again, he insisted I use it and apologized for the inconvenience of my last visit. Unfortunately, I can't remember the associates name. Playmakers truly cares about their customers experience!

Outstanding service and shoe selection. Reasonable prices for what you get. Huge props to Ava, who…read morehelped me find shoes for my two kids and myself.

Great store with courteous knowledgeable staff. Lynn and Jim run the store and do a great job, I…read morealways appreciate their patience and willingness to go the extra mile.

Helpful good looking staff. Store was so clean and organized it made me want to reevaluate my life.read more

I didn't really anticipate ending up at Dick's on Black Friday, but it was a pretty good…read moreexperience. It wasn't super busy, which was nice to not have to fight crowds. Nate was looking to try on some soccer shoes for sizing, and we were meeting my family for dinner at Mitchell's nearby, so we stopped in here for a bit. The store was bright, clean, and well-stocked. We were able to find an employee right away to help us pull sizes. The shoe selection was vast and had some sales going on. They had a huge wall of Stanleys which was so vibrant and colorful! I also noticed some really fun Lions gear. The parking lot is large, but it was quite busy, so you may have to park a little further out and walk a bit.

I purchased a golf travel bag at Dicks and after two airline trips, the bag was torn at the seems…read more I wanted to return the bag and contacted customer service on line. the customer care advocate (Melissa) was very helpful and gave me information to return the item to the store. She provided a print out of the receipt for me. She did not provide a detailed receipt but it showed the date, transaction number, item and amount of sale At the store I encountered the Manager, Eric who as very rude and condescending. He told me I could not return the item even though the customer service representative told me I could. Eric did not take time to look up any information and advised me, the return policy limited returns to 30 days. being confused after this exchange, I then contacted the online complaint department and spoke with a representative (Sabrina) who was also very helpful and researched my issues. after researching the issues she contacted her supervisor and advised me I could return the item to the store after looking up my receipt which included the extended warranty. Sabrina then call the store to speak with Eric about the return. She then advised me I would be able to return the item after speaking with Eric. the next day, I went to the store and spoke with Eric who again was rude and wanted to justify his earlier decision to reject the return as I did not tell him I had an extended warranty. If he had taken time to look up the sale he would have seen that I did purchase the extended warranty. Eric was not customer friendly and I advised him I would not engage in an argument with him. he begrudgingly processed the refund. I would advise that: 1. you not purchase the Maxfli 2024 Hybrid Travel Cover. 2. Retain all receipts 3. document your conversations with all team members I will not be shopping at the Lansing store where Eric is the manager.

Justin in the golf section was super helpful in helping my girlfriend find clubs. Awesome guy who I…read morewould recommend to anyone.

I love writing about Dicks. I could write about Dicks all day. I've had experiences with so many…read moredifferent Dicks, Dicks all over the country. I'm a Dicks expert now. It's ri-Dick-ulous that they have some of the prices they have. Located in East Lansing, a little bit out of town a couple of miles from where all the college students live and go to school, you will find this overpriced Sports good store attached to one of the biggest malls in the area. If you park around by it then it's not too bad to get in and out of and you don't have to go into the actual mall. The main problem with it is the pricing. Employees here are not too bad although some of them are... you know... but then you knew that because of the name of the place.

Terrible service. I had a wheel that had a broken spoke, they had it for a whole week and did not…read morefix it. How much time does it take to fix a broken spot? I had to go and claim it and take it to another store to fix. Very frustrating cost me money and time driving there and back from Lansing's east side.

I contacted Denny's Central Park Bicycles to assist with boxing up a vintage Schwinn Bicycle, so it…read morecould be shipped from Michigan to me in Texas. They were friendly and knew exactly what was required from UPS. They did a great job packaging so it would arrive in great shape. I was very impressed, and highly recommend them.

because why is there only 5 reviews its dunhams get over yourself the lady manager is super niceread more

After my latest experiences with Dunham's, I won't be back…read more Went in last week for an advertised special on gravity chairs. We selected our chairs and went to checkout. When the chairs didn't ring up as advertised, the cashier called a manager. The manager explained that the chairs we selected were not included in the special, even though the price and brand matched exactly with the printed advertisement we brought with us. When we decided to leave without purchasing the chairs, the manager offered us a smaller discount, provided we were willing to make the purchase in two transactions. We should have run, but decided to take the offer. We left, mildly dissatisfied, but happy to be done shopping for Mother's Day. Since then, we found a much better deal on higher quality gravity chairs (for less!) elsewhere and decided to return the Dunham's chairs. We were only able to locate one of the receipts (for identical transactions) and understood that store credit would be offered in place of refund for the chair without receipt. What I wasn't prepared for was the reduced refund amount. We purchased the $70 chairs for around $60 last week at a "manager's special" discount, but apparently the chairs (which were full price again today) were sometime available for $40. Therefore, even though I had just been refunded the full amount on one chair (with receipt), I took almost a $20 loss on the other chair. It upsets me more, because I am certain that if the price difference had been in my favor, Dunham's would have only given store credit for the discounted amount. Even more upsetting was the attitude of the manager who came to help. Upon seeing the lower amount, the cashier agreed it should be adjusted to the refunded amount of the other chair and called over his manager. She was rude and suggested I was lucky to be able to return the chair at all. A little pleasantry would have gone a long way. The next time I need camping or sports gear, I'll take my money to a big box store.