Friendly and helpful staff, wide selection of rods, reels, and tackle all while maintaining the…read morefeel of place all fishermen are welcome. Easily my favorite store anytime I need anything fishing.

I don't fish but went with a friend who does and says it's the best tackle shop in town. Smelled…read morelike a tackle shop, which was good enough for me.

Shane the district manager was working and super nice and knowledgeable and helped me buy several…read moreitems. The store was clean and organized. Unfortunately, I had a terrible experience when I back less than 24 hours later to return items. I was met by a very aggressive woman with glasses and a beanie. She told me she could not do anything for my boots return because I had worn them for one day, despite telling her they were super tight and hurting my ankles. She refused to call her district manager or customer service or anyone to get another opinion. She told me I needed to call customer service myself if I had an issue. She then tried to correlate my attempted return to the same as someone she dealt with prior that was arrested and in jail and tried to return the shoes with an unknown substance on them?? This woman clearly needs retrained and or removed from this position. She had ZERO empathy for my situation and seemed to be worried about a $225 return then making a customer happy. I know I am going to seriously reconsider future shopping at 5.11 because of her horrendous attitude and ability to be flexible and problem solve. I called customer service after I left the store and they immediately processed a return and refund. Wow, see there is an exception to most situations.

I made a cash purchase on Thursday afternoon and returned the item on Friday morning. According to…read moreyour company policy, cash payments can only be refunded as store credit. However, my cash is currently in your register. I would appreciate your assistance in resolving this matter.

How can someone walk out of this store with over 1 grand of merchandise ? Is the management that…read morebad or does no one pay attention to what is going on?? If people actually went up and asked these people if they needed help and kept an eye on them hopefully this would not happen!!!

Cassie was wonderful. She was very honest and got the job done within hours. Extremely helpful &…read morepolite.

Always friendly helpful service. Fair prices with quality products, it seems like Tractor Supply…read morehas everything you need and then some.

Always clean and the staff is very helpful...I also love the reasonable prices especially on horse…read moreneeds!

I always find more at the store than I expect! They have a great selection of fitness clothing, for…read moreall sports and activities. The prices are impressive, even better than TJ Maxx in my experience! They have a lot more than just sports accessories as well. Kitchen stuff, some food items, camping gear, plant, accessories, etc. Highly recommend stopping in if you haven't!

First time here ..lots of great bargain prices..sports wear, sports items, we found a new puzzle…read morefor our pups...phone chargers, miscellaneous stuff....it seemed like a discount Scheels/Dicks Sporting goods discount items...a little bit of a drive but well worth it! Lots of clearance as well....service was quick and easy ...mo waiting ...staff friendly too...lots of parking was a plus!

It was as GREAT! Looking for pet items and they had a great selection...we walked around and saw…read morethe gorgeous aquarium...beautiful decor...and gear deals! Liv the staff ready to help yet left us alone to browse and shop

What an experience!! Huge facility and an equally large parking lot. Lots of staff to assist you…read moreand the store was well stocked. Everything was neat and presentable. The centerpiece of the store is a taxidermy dream. Animals or all sorts - desert, animal, river and polar animals. There is a few aquariums with a selection of fish included some huge catfish. Along one wall, there is a display of African game animals. All the taxidermy work is very impressive. Boats, motor carts, guns, ammo, fishing gear, snorkeling, clothing, shoes and boots. Camping gear and equipment. Kayaks. What an adventure. Only bought candy on this trip. Ok, bye.

We recently went to Bass Pro shops for their free kids fishing event. We had a little bit of a rain…read moredelay in the morning, but we're able to get out and start fishing at their stocked pond a little before noon. My daughter had never been fishing before, so this was a really fun time for all of us as a family. We got there at 10 because that's when the event was supposed to start, but we had had quite a bit of rain starting around 9 AM so they pushed it back a little bit. We had a couple of hours to kill and it was easily done. We got to walk around and look at all of their ATVs and boats as well as a lot of different products that they had. My daughter had a really fun time, looking at the fish in their indoor tank. The actual fishing event is definitely my five star here. Staff was so kind and helped load and bait my daughter's hook. They were helpful with fish removal and super kind with tips and tricks.

The Bass Pro in Council Bluffs is the finest of the Bass Pro stores I've been in. Huge selection…read moreand well maintained stock of merch. They had a large selection of options for ammo needed for the waterfowl trip that I was going to. Super Clean and well organized. I liked seeing that they carry pre-owned firearms for sale at a great price. Very friendly staff.

Chris is just a great dude doing wonders in the bike shop. I took my kids bike in there that needed…read morea little love to get the rear brake working. Chris sized this thing up in about 3 seconds, retightened things in about 12 seconds and set me on my way. The man has been doing this for 18 years and it shows. Humble, friendly and courteous. An ambassador of the REI here in Gretna and I look forward to being a repeat customer!

Picked up some gear for my bike/camp trips in the summer and had a wonderful time! Everyone was…read morenice and helpful, making sure I found all that I needed. Shout out to Sunny as she was amazing to work with. The registers were having some problems and she kept a good conversation going and getting to know her was awesome! Thanks Sunny!